I have had an excellent experience since May 2026 with Aqua Card so far. Very easy to apply, won't hurt your credit score, and it's very positive even helps to build your credit score. After applying,... See more
Company replied
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Review summary
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I have been reading the reviews.I must say I cannot relate to the One star reviews as I have always found my Aqua card to be really lifesaving sometimes.I try to pay the boosted payment each month as... See more
Company replied
I joined aqua to increase my credit score Within 3 months aqua increased my credit by over double With me using it correctly and continually paying off my balance
Company replied
Great company not had a problem so far just like Zable very helpful handy and fits your needs New day/lendable help you build your credit score within reason
Company replied
Company details
- #110 of 169 best companies in Non-bank financial service
Written by the company
Aqua is the smart way to build better credit. We give you the power to improve your credit score backed by our expert support, personalised credit limits that can grow as we get to know you and a secure app that guides you on your credit building journey. So you can move forward with confidence, knowing you’re in safe hands. Representative 39.9% APR (variable). NewDay Ltd. Subject to status. 18+. UK only. T&Cs apply. Credit limits and score could increase with responsible account management.
Contact info
aqua Customer Services - PO BOX 173, S98 1JW, Sheffield, United Kingdom
- 0333 220 2691
- www.aquacard.co.uk
4.6
Excellent
17k reviews
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New customer who took a card based on…
New customer who took a card based on 0% interest however this was removed due to me going slightly over my balance and even though I paid the difference back immediately I am now having to pay interest on the card.
Aqua are the worst providers I have used and once ive paid off the balance I will be cancelling
31 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very easy to find card amongst all…
Very easy to find card amongst all others because of colour, and motif on front.
30 August 2026
Reply from Aqua card
Hello Darlene,
Thank you for taking the time to leave us a review. We're excited to have you on board 😊
Thanks,
Rob
Reply from Aqua card
Hi Christine,
Thank you for your 5-star review! It’s lovely to hear that you’re happy with your account.
Best,
Rob
Fantastic way to build your credit score !!
Only had an account with Aqua for about 4 months already had a positive affect on my credit score would 100% recommend!!great app on your phone to keep track of your card and reminders of payments and how much well in advance.
30 August 2026
Reply from Aqua card
Hi,
Thank you so much for the lovely review! We're glad to learn that we were able to help you build your credit score. Keep up the good work 😊
Thanks,
Rob
Good to use.
30 August 2026
Reply from Aqua card
Hi Ebrahim,
Thank you for taking the time to leave us a positive review!
Best,
Rob
Reply from Aqua card
Hello Terry,
Thank you for choosing us as your card provider. We're pleased to have you as our customer 😊
Best,
Rob
I only got it and activated it now…
I only got it and activated it now ….what reviews do you expect with no experience
4 September 2026
Reply from Aqua card
Thank you for choosing us as your card provider. When you do get round to using your card, we hope you enjoy our services 😊
If you do have any queries, we are always here to help you. You can get in touch with us via our app, by going to: More > Help & Support > Contact Us > Contact Details. Thanks, Michelle.
Reply from Aqua card
Hi Dan,
Thanks for sharing your experience. We're delighted to hear that you're satisfied with your Aqua account😁
Regards, Sheona
Excellent Company
29 August 2026
Reply from Aqua card
Hi Mark,
Thank you for your 5-star review! It's great to hear that you've had a wonderful experience with us 😁
Regards,
Sheona
I love my aqua card.its easy to use.its…
I love my aqua card.its easy to use.its eady to get any information u need about my card.i.m kept informed about things they want me to know and it's easy yo pay off the bill.
26 August 2026
Reply from Aqua card
Thank you for leaving a lovely review, Beverley! We're so happy to hear that you've had a positive experience with Aqua 😊
Kind regards, Julia
Reply from Aqua card
Thank you for choosing us as your card provider, Madsar - and for leaving us a positive review!
Kind regards, Julia.
amazing and friendly specially his…
amazing and friendly specially his credit limit.
3 September 2026
Reply from Aqua card
Thanks for giving us a nice review, Muhammad. We're super happy to hear that you're impressed with your Aqua account and credit limit 😊
Kind regards, Julia.
Excellent customer service and…
Excellent customer service and professional service that meets my needs
3 September 2026
Reply from Aqua card
Thanks so much for leaving a positive review. We're happy to hear that you've had an excellent experience with Aqua.
Kind regards, Julia
All good never any trouble if I have a…
All good never any trouble if I have a question
3 September 2026
Reply from Aqua card
Thank you for your 5-star review, David! We do aim to provide a high level of customer service, so it's great to hear that you've received this 😊
Kind regards, Julia
Reply from Aqua card
Hi Mark,
Thank you so much for your review! It's great to hear that you're finding our app and its features easy to use 😊
Kind regards, Julia
Reply from Aqua card
Thank you for taking the time to leave a positive review, Linda! We're delighted to hear that you've had a good experience with us 😊
Kind regards, Julia
Reply from Aqua card
Good evening,
Thank you for your positive review and 5-star rating! 😊
Thanks,
Andy
Very good aqua card
3 September 2026
Reply from Aqua card
Hi Ahmed,
Thank you for taking the time to leave us a positive review! 😊
Thanks,
Andy
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