Netflights Reviews 

Sadly after being sold, Netflights have changed their business model and stopped offering car hire.
We had been using Netflights car hire in the USA for many years and have always been delighted with their service. Thank you for the great service over the years and we are sorry that we shall no longer be able to book car hire through your platform.

the services on the flight

People stay away from this airline. I bought a ticket from them and they have passed me on to British airways knowing fully well because I bought from them Nflights which is a third party I have no option of talking to BA directly. They conspired to take my money and left me in the lurch
So since you are not willing to help the court will. Disgusting people. Lie when they want your money. Wish I could give a zero rating

They are great and very good

I booked my flights online as usual and it was absolutely seamless! I also had to telephone one of their representatives and they were professional, well versed and very kind. I have been using Netflights for a few years and they have never disappointed!

RD

Excellent service, very helpful. Thanks!

Netflights was great and facilitated a much needed holiday for the family! Great payment options and can definitely recommend!

Had a good experience when I do the changes on flights! They all were friendly!

Extremely disappointing experience with Netflights.

When I became stranded in Thailand due to the Middle East travel disruption, I tried repeatedly to contact Netflights for assistance. I sent multiple emails and never received a single response. I also spent considerable time trying to get through on the phone, but the lines were constantly busy and I was never able to speak to anyone.

What is most frustrating is that more than three months later, I still have not received a reply to my emails. Not even an acknowledgement.

I understand that major disruptions create pressure on travel companies, but completely ignoring customers who are stranded abroad is unacceptable. At a minimum, I expected communication and some form of support. Instead, I was left to deal with the situation entirely on my own.

Based on this experience, I would not book through Netflights again and cannot recommend their customer service to others.

Booked my flight last year December and I was travelling end of march 2026 but due to conflicts in Dubai my flight got cancelled and before cancelled I had to call multiple times with no answer or update,until I spoke to one of their consultant told me I'll get my refund within 28 days,those days passed I called again and sent email I was told I'll receive my refund after 12 weeks.im so disappointed in their service even now it's month 3 I haven't received my refund.does it have to go legal route to get my refund?is this kind of service it's rendered by your company?

Straightforward and easy to use site, loads a vast number of options for the trip and allows user to see details before booking. Transparent price breakdown. Very low add-on fees.

No issues with my online booking , I would recommend NetFlights.

It's been 4 weeks and still waiting for my flight refund, cancelled due issues in the middle East. Was hoping we would have the money back soon so we can book an alternative for May Half term. Everyone else I know have had their refunds quick time, probably because they didn't book via Netflights!!!

The Netflight customer services team are ghosting me after they informed me that their profits were more important than putting the customer first. I have requested the transcript to highlight their attitude towards their profit margin over their customers, and despite the email below they have gone missing.

I don't want excuses I want the transcript. Thank you

On the 23 Feb I received the following email from them:
"We are writing to acknowledge receipt of your recent correspondence regarding your booking with Netflights

We strive to deliver the highest standards of customer service at all times and treat all such issues raised by customers very seriously.

I can confirm we haave received your request for a call transcript.

We are currently investigating your concerns and will contact you again within 28 days from the date of this letter with a comprehensive response."

There was no response nevermind a comprehensive one and they have ghosted my emails since.

I had never heard of Netflights before. I came across them on Travel Republic when looking for a flight only deal. Much cheaper than Ryanairs own website and Skyscanner. Online service from them quick and efficient.

I’m very disappointed with my experience booking through Netflights (now part of Destinia). I paid in full for my flight and have a valid BND booking reference, yet I still cannot access my tickets.

Every time I try to view my booking using the links in the confirmation email, I either get an “error occurred” message or it says I have no upcoming holidays. This is extremely concerning given that my money has already been taken.

I’ve spent over 90 minutes on the phone trying to resolve this, only to be passed between different numbers and companies, with most calls going unanswered. There seems to be no clear ownership or accountability for my booking.

At this point, I urgently need either my confirmed tickets sent to me or a full refund issued. This situation is unacceptable and incredibly stressful.

I would appreciate a prompt response from Netflights/Destinia to resolve this matter as soon as possible or I will be prompted to take legal action.

they have a lot of car for the choice and its working on good condition thanks to the staff

Great trip everything was good thank you