Maxwell-Scott Reviews 846

The outstanding help I received from Sam and Charlotte with the processing of my order and the patience they demonstrated in guiding me on payment options. Maxwell-Scott is very lucky to have them in... See more

I purchased The Calvino about 5 years ago. It goes to work with me every day and has traveled the US and Europe on business trips. The bag is as good now as it was the day I received it. I can't ima... See more

Outstanding customer service. Case I ordered was not in stock in the UK but was brought from Italy in a few days. I was informed promptly by email, kept informed, and the delivery was upgraded in c... See more

Some delays in delivery when ordered during high season. Customer service did a wonderful job by proactively informing me along the way. I am impressed by the quality of the bag, from the leathe... See more

They were very quick with replying to emails and very helpful in regards to anything I asked. The only thing I didn’t like about them was they occasionally (but not very often) didn’t answer their cal... See more

Sam has been brilliant. Very personalised service to ensure my son was happy with the briefcase. It was so good that we brought a wallet on spec for Christmasa slight hitch with delivery which may of... See more

Ordered a wallet for a Christmas gift for my husband. The website is easy to use, and the ordering process is fuss-free. There was a minor blip, as the particular item I ordered was not available in t... See more

Customer service was so great. And the product is incredible. Great gift and experience all round. Thanks

Customer service is amazing. High quality product, exactly what I expected. The smell of leather alone takes you to a different era! The customised name is worth every penny! And the packaging tak... See more

I absolutely love my Centolla in Chestnut Tan. The leather and craftsmanship are of the highest quality. And the company, Maxwell-Scott are a delight to deal with. There was a minor delay in delivery,... See more

Beautiful leather wallet. Beautiful craftsmanship, and classy. Coin purse looked a little big in pictures but when it arrived it was perfect. I purchased for my eldest son for Christmas present and h... See more

The quality and looks of your leather bags is just fantastic. I searched for a high quality brand with honest products for quite some time, and I have definitely found that with Maxwell-Scott. Their c... See more

Amazing product so far. One note of feedback, the clip that attaches the shoulder strap keeps catching on the side of the bag and is going to slowly destroy the edge of the bag. You can correct the pr... See more

01/14/25: Maxwell-Scott UK finally called me. They were having email non-delivery issues ... not sure why. They gave me status update (wallet coming from Italy to UK to San Diego). They refunded b... See more

You can tell how good a leather is by touching and feeling how comfortable the touch is and it was great, the design was great and the logo wasn’t intrusive or ruining the design of the product. It... See more

I have been a customer of Maxwell Scott for well over 20 years. I have many of their bags as the quality is superb: A suitcase, a laptop bag, two bucket bags, a small brown tote and a larger black... See more

Good product but advertised delivery times should be more accurate on the website. Stated 3- 4 days and failed to mention stock is outside UK so that wasn't possible

Maxwell-Scott are a very Professional Company from start to finish...they make ordering a product from them stress free.. Charlotte.. informed me when i would be receiving my product etc...and sendin... See more

Thumbs up to Maxwell Scott. In spite of a problem with their delivery partner. Maxwell Scott got on the case once the delay in delivery was reported and ensured their delivery partner attempted th... See more

Amazing briefcase I have gifted my daughter for her graduation. She loved it and couldn't wait to take it to her first job. Thank you for looking after my order when it was out of stock and arranging... See more

Good website and no hassle purchase. The gent’s coin purse arrived in a smart presentation box and the item itself was excellent. This was a Christmas present for a family member and they were delight... See more

excellent communication, excellent quality, excellent shipping process. The only defect I found on the bag is that, being the leather very soft, the section next to your hip will completely bend, acqu... See more

The product was as advertised. The Jesolo2 Satchel Briefcase build quality is exceptional. As I already own The Portici, I knew what I was buying into! And you never disappint as you met my expectatio... See more

I bought two shoulder bags. One for myself and another for my sister as Christmas presents. The package was delayed as there was no stock in the UK. I was promptly informed after placing my ordering a... See more

The design and quality is everything I hoped it would be. Even though the item wasn’t in stock in London and would therefore take longer for delivery, the communication with the customer services r... See more

Fantastic product! Easy ordering and swift delivery. I ordered the Jesolo2 tan briefcase for my husband for Christmas. It came beautifully packaged and is of fabulous quality. He is chuffed to bits.... See more

The customer service is the best! and the wallet was better than expected - truly beautiful craftsmanship- my husband is very happy with his birthday gift (and the beautiful gift wrapping and the ha... See more

Great service. Items as descibed. Superb quality leather. Beautifully wrapped. As the items were slightly delayed delivery was upgraded to 'next day' free of charge

The experience was generally good. The items ordered arrived with a two week delay. But I was informed by the company that there would be a delay of ten days, due to shortages in Britain. The i... See more

Bought a passport cover. Looks great and gives good protection to a 10 year document. Maxwell Scott are great value. Earlier, I bought a travel bag. Now I've got everything I need to look cool when tr... See more

Fantastic quality luggage with a 1st class service. They went above and beyond to make my delivery on the date required, even upgrading my delivery to next day. I highly recommend this fantastic compa... See more

The Medolla bag The customer service was excellent. The bag is of exceptional quality and spacious on the inside. Beautifully made.

Arrived in very quick time! Bag itself is lovely - even though I have to downsize contents quite a lot! Have been seeking a decent green bag for ages - I have quite a few of your bags in any case...... See more

Excellent service and prompt delivery. Beautiful well crafted bag.

Great products as usual, I ordered a key wallet and a desk organiser. This order followed a previous one, I already have a pencil case from the same brand. The quality of leather is excellent, it sm... See more

I ordered a personalised golf scorecard holder. The order process was very smooth and the item was delivered next day. Unfortunately incorrect initials were applied to the item which was s birthday gi... See more

Bought this bag for my husbands birthday, as he opened it the monogram was missing. The bag itself it's absolutely beautiful though, so we were reluctant to send it back. Customer service was exc... See more

I found Maxwell Scott after scouring the internet for a leather key ring for my bf that i could get personalized. As well as the key ring i ended up buying a leather travel wallet. Both came within 2... See more

I bought the Torrino travel wallet in chestnut tan. Very helpful customer service as the item was available to pre-order only; staff kept me up to date with projected arrival times, and in the end the... See more

Ordered online after a brief discussion with a sales assistant regarding travel wallets. Delivery arrived exactly when I expected. Very impressed by the quality of the wrapping/packaging - it was a... See more

Beautiful tote bag I bought a Fiorella bag in tan in January and love it. It's the perfect size for a small laptop and a few essentials, lovely soft leather and receives lots of compliments. The one... See more

My wife thought I was mad to spend almost £90 on a wallet - but when it arrived (a day early 👍) she had to admit that it was a top quality item. It comes with a 25 year warranty- I was rather surpris... See more

Buying from Maxwell Scott was stress free and pleasurable and this comes from a very reluctant unenthusiastic shopper. From the descriptions and photographs of the goods to receiving the gift wrapp... See more

I searched the internet at length to find the perfect wallet for my boyfriend. I settled on Maxwell Scott because it seemed to be both high quality and within an affordable price range. The wallet arr... See more

I ordered a black Scanno briefcase which was despatched and delivered promptly. However, when I opened the delivery I found it was brown, despite the invoice confirming that I had ordered black.... See more

-Very quick and easy to order. -Wallet looks beautiful. -High standard of gift wrapping - very helpful and quick responses from staff member as I had forgotten to add a gift message to my gift... See more

Having bought a leather briefcase from Venice, one of the hooks started to break apart, meaning that I had to carry it via the handle. Searching the web, there were plenty of straps available - c... See more

A beautiful bag, a real eyecatcher with lots of room inside. A little compartment on the outside (for tickets, keys etc.) would have been helpful, but I am certainly not complaining.

I was surprised that my bag's zip broke within a few months, considering the price and the 25yr guarantee. Even more surprised that customers are expected to return the item at their own cost (mine c... See more