I have ordered DOMO Tri-Fold Tablet Case for latest debuts Redmi Pad SE 8.7 is full protection my new Xiaomi Redmi 8.7 pad with magnet during standing, it’s very good quality. I also very satisfied... See more
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Everything is good, fast shipping and genuine product quality, but you have to read the description of each item very well before buying.
I am trying to contact support in relation to delivery of an incorrect product. I have tried email, phone, chat all to no avail. No one answers chat or email and phone does not connect. Portrays i... See more
Company replied
Perfect to get Google Auto support in Tesla. Works flawlessly. The delivery from MyTrendPhone was great and the price was very competitive
Company details
Information provided by various external sources
MyTrendyphone.se säljer kvalitets tillbehör till mobiltelefoner, iPod, iPhone, minneskort, spelkonsoler och foto & video tillbehör till marknadens lägsta priser. Vi erbjudar mer än 90.000 olika produkter. Vår målsättning är att ha nöjda och glada kunder genom att ge våra kunder en prisgaranti och fullständigt nöjd garanti när du handlar i vår onlinebutik.
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4.0
Great
14k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Really good one!
4 December 2025
Unprompted review
Good quality product.
14 July 2025
Unprompted review
I have ordered DOMO Tri-Fold Tablet…
I have ordered DOMO Tri-Fold Tablet Case for latest debuts Redmi Pad SE 8.7 is full protection my new Xiaomi Redmi 8.7 pad with magnet during standing, it’s very good quality.
I also very satisfied with the packing and the delivery is so fast to my home mail box.
8 March 2025
Unprompted review
Reply from MyTrendyPhone.se
Dear Natasha,
Thank you so much for your feedback!
Hope to see you again on our web page.
Have a lovely weekend.
Eva MTP
Incomplete order delivered
I ordered 2 items and it went through perfectly. I waited for almost a week before receiving the parcel but was disappointed to see that only the phone case arrived and there was no screen protector. I reachout to customer service and I was told that the prodis not available and that they expect to have the item after another week which is really really not cool because this wasn't stated when I made the order. If I had known it wasn't available, I would have ordered something else or somewhere else just so I can have both items at the same time. It was a very disappointing transaction and there was no notification to let me know even that the order will arrive incomplete.
4 March 2025
Unprompted review
I bought 2 items and when I told them…
I bought 2 items and when I told them that I wanted to cancel the order so I could get the 20% Black Friday rebate they never answered.
Will not be buying from them again.
28 November 2024
Unprompted review
Reply from MyTrendyPhone.se
Hello and thank you for your review.
I apologize if we did not cancel your order as per your request.
For cancellations and urgent matters, it’s best to contact us via live chat, which is available every day of the week from 8 AM to 10 PM, and on weekends from 10 AM to 6 PM.
We respond to all emails within 24 hours, and I doubt that we didn’t reply if you wrote to us.
Please double-check your spam folder.
I would like to investigate what happened and compensate you if we made some mistake.
Without your order number I cannot take a closer look at your case.
You can email me at support@mytrendyphone.se by writing your order number and writing my name, Irina Bjern in the subject line. Email will go directly to me.
I would be happy to review your case and assist you.
Thank you in advance for your understanding.
Best regards,
Irina Bjern, Customer Service Manager
Google Auto support in Tesla
Perfect to get Google Auto support in Tesla. Works flawlessly. The delivery from MyTrendPhone was great and the price was very competitive
21 October 2024
Unprompted review
Premium products
Everything is good, fast shipping and genuine product quality, but you have to read the description of each item very well before buying.
25 September 2024
Unprompted review
Happy with the delivery & nice glass…
Happy with the delivery & nice glass e-kettle I got. The only thing missing is that you cannot track your order.
11 September 2024
Unprompted review
Poor customer service
Poor customer service. Takes several emails, chat sessions and 1-2 weeks to get response for a simple request. Absolutely unworthy e-commerce in Scandinavia.
24 August 2024
Unprompted review
Reply from MyTrendyPhone.se
Hello and thank you for your review.
I apologize if it took so long time to get response from customer service.
Without your order number, I am unable to take a closer look at your case.
You can email me at support@mytrendyphone.se by providing your order number and writing my name, Irina Bjern, in the subject line, and the email will come directly to me.
I will be happy to take a look at your case and assist you.
Thank you in advance for your understanding.
Best regards,
Irina Bjern,
Customer Service Manager
Disgusting crooks
Awful company sells wrong products and never respond to the emails and calls. Didn't provide help or replace of the wrong product
15 August 2024
Unprompted review
Reply from MyTrendyPhone.se
Hello and thank you for your review.
I apologize if you got wrong products and didnt get any response from customer service.
Without your order number, I am unable to take a closer look at your case.
You can email me at support@mytrendyphone.se by providing your order number and writing my name, Irina Bjern, in the subject line, and the email will come directly to me.
I will be happy to take a look at your case and assist you.
Thank you in advance for your understanding.
Best regards,
Irina Bjern,
Customer Service Manager
Hemsk hemsk hemsk hemsk upplevelse
Awful awful awful awful experience. Ordered a repair for my cell phone where they promise the device back within 3 days. It's now been 14 days and I get the same answer back "thanks for your patience, we'll get back to you when we have more info", regardless of what question I ask. The problem is that the promised "more info" never comes. I probably won't see my cell phone or my money again. I suspect a scam and am considering reporting to the police.
3 July 2024
Unprompted review
Reply from MyTrendyPhone.se
Hej Samir och tack för ditt omdöme.
Jag ber om ursäkt att du ännu inte har fått tillbaka din mobiltelefon.
Vil lovar inte reparation inom 3 dagar.
Det står på vår hemisda att vi reparerar enheten inom 2-5 arbetsdagar efter mottagandet: https://prnt.sc/mfDO8vuEyEQp
Samanlagt tar det ca 2 veckor att att få enheten tillbaka reparerad från och med att du skickar den till oss tills du får den tillbaka.
Detta endast under förutsättning att vi har reservdelen på lager.
Men vi har inte reservdelen på lager just nu.
Jag undersöker statusen med reparations- och inköpsavdelningen och återkoppar till dig så snart jag har mer information.
Tack på förhand för ditt tålamod.
Med vänliga hälsningar,
Irina Bjern, Kundservicechef
Be careful when ordering from this…
Be careful when ordering from this company. It's nearly impossible to get in touch with customer service after you've placed an order. They won't send you any updates about your order or inform you if it's late. It's not possible to log onto your orderhistory or get a new password sent. Their chatbot is useless with specific questions and the only way to correspond is through mail. The custom service is very slow and don't really pay attention to what you're asking. And then take 48h to respond. Something is very fishy. I have yet to recieve my order and I have alresdy requested they cancel it. However still waiting for a verification that it is cancelled. For all I know they migh try and send it to ask me to pay for the return.
24 May 2024
Unprompted review
Reply from MyTrendyPhone.se
Hello Frida and thank you for your review.
I apologize if you had difficulty reaching us and if you have not yet received confirmation of the cancellation.
Without your order number I cannot take a closer look at your case.
You can email me at support@mytrendyphone.se by providing your order number and writing my name Irina Bjern in the subject line and the email will come directly to me.
I will gladly take a look at your case and help you.
Thank you in advance for your understanding.
Best regards,
Irina Bjern, Customer Service Manager
Good product and fair price.
18 April 2024
Unprompted review
I sold my phone to them and send right…
I sold my phone to them and send right after they send my info about how to send. 29 april is last day to pick up package. No one answer on the phone or email to get some information what’s gona happen with package and why no one pick up till now.
12 April 2024
Unprompted review
Reply from MyTrendyPhone.se
Hello Srdjan and thank you for your review.
I apologize if the package was returned to you.
Unfortunately we have no possibility to pick up packages.
Please note that we are unable to pick up REK or parcels that end up at the post office.
Devices should be delivered directly to our address.
Please use a delivery/service with home delivery/business parcel service. (utkörning/företagspaket)
We will be happy to refund the first shipping cost if you email us the receipt from the post office.
Thank you in advance for your understanding.
Best regards,
Irina Bjern, Customer Service Manager
Color from phone case were pilling off…
Color from phone case were pilling off just from touch.
19 February 2024
Unprompted review
Reply from MyTrendyPhone.se
Hi Jelena and thank you for your review on TrustPilot.
I apologize that color from phone case is pilling off just from touch.
I will contact you via email to help you with the claim and find a suitable compensation.
Thank you in advance for your understanding.
Sincerely,
Alexander Hansen, Customer Service Manager
Stay clear of this store!
They got my cellphone before new year and as of yet, I haven't gotten it back (I'll update this review if i ever receive it).
I count to five broken promises of delivery dates, increased fee and I was even coerced into accepting the wrong color of replacement part at a much higher price than the right color because "it may take additional weeks to order otherwise" even though i paid in advance for the right color and they had the phone for several weeks before telling me they had to order my color (which was displayed as "in the store" when i placed the order and posted my phone).
Oh, and after several weeks I get the information that part of the huge delays are due to them not telling me they sent it to another country for repair.
Also, they never have Swedish support personnel so I have to manually translate and also hope that they understand me.
Update:
They mostly confirmed my report of events, though I feel the need to point out that during the initial two weeks of delay that they mention, we had contact about ten times about my question "why haven't you registered my phone with your service department" - never once did they answer truthfully: "it's because we wait ten workdays before doing a collect shipment to Denmark". No, that information reached me by mistake yesterday morning. Curious, huh?
Full disclosure: I demanded they reimbursed me for the 689 kronor because even though they assured me that they would start repairs as soon as i paid - which they didnt, and a 100 extra because I'm now going to have an ugly-as-@#£% phone with no resell value. But 10% is their max, no matter what.
It's HILARIOUS that they're sending me a gift certificate that doesn't even cover a single order (with freight) from them, they're implying I'd ever trust them with even more money.
Oh, and no, I can't as of yet confirm if they did in fact fix my phone, as it's still in transit. TBC
26 December 2023
Unprompted review
Reply from MyTrendyPhone.se
Hej Martin och stort tack för ditt omdöme på TrustPilot.
Jag ber om ursäkt att reparation av din telefon tog så långt tid.
Vi har vår egen reparationsverkstad som ligger i Danmark.
Alla enhetet skickas vidare från Solna till vår reparationsavdelning i Danmark och det tar ca 2 veckor att få enheten tillbaka reparerad.
Dessvärre kunde vi inte skaffa svart reservdel inom närmaste framtid och du fick betala 689kr extra för kräm färg som vi hade på lager.
Den 11.1 har vi registrerat överföringen i banken och den 14 har enheten reparerats och skickats tillbaka till dig.
Statusen är:
Paket på väg
När försändelsen finns att hämta får du ett meddelande.
Vi tar på allvar kundernas köpupplevelser och kundnöjdhet är viktig för oss.
Som en liten kompensation för väntetiden har vi inräknat 10% rabatt på beställningen och 587kr kommer att swishas tillbaka till dig inom 5-10 dagar.
Som en ytterligare kompensation återkopplar jag med ett presentkort på 100kr att handla för.
Tack på förhand för din förståelse och ditt tålamod.
Med vänliga hälsningar,
Irina Bjern, Kundservicechef
Overall terrible close to 2 months to…
Overall terrible close to 2 months to repair product
I decided to just send back the device
To myself seriously they have spare parts but deny of ever have them
And bad kommunikation
Either their buy gold screen for my device or a blue
Or say to me either I pick silver or white screen or send back device to me
Which was experience in their chat
Edit they damaged my device on return it it arrive in worse condition
16 November 2023
Unprompted review
Reply from MyTrendyPhone.se
Hello Jonathan and thank you for your review.
I apologize for your bad experience of device reparation.
Without your order number I cannot take a closer look at your case.
You can email me at support@mytrendyphone.se by writing your order number and my name Irina Bjern in the subject and the email will come directly to me.
I will be happy to take a look at your case and help you.
Sincerely,
Irina Bjern, Customer Service Manager
Support need - Product Issue - Incorrect Product
I am trying to contact support in relation to delivery of an incorrect product. I have tried email, phone, chat all to no avail. No one answers chat or email and phone does not connect.
Portrays itself as based in Ireland when it is clearly not.
Indicated that Mattew O'Brien is the CEO who cannot be contacted via the site or indeed via his LinkedIn page. Would love it if I heard from them very frustrating
16 February 2023
Unprompted review
Reply from MyTrendyPhone.se
Dear Ronan,
Thank you for your comment and apologies for our unavailability. Someone must have overseen your emails. As soon as we noticed you comment emails were assigned to a proper department of customer support since I am in charge of support for Sweden. I do hope that you managed to clear out the case.
Have a lovely afternoon,
Irina Bjern
Reply from MyTrendyPhone.se
Dear Markus,
We are happy to hear that the service was pleasing.
Thank you for being transparent about your experiences.
Have a lovely day!
Irina Bjern,
customer service manager
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