wunschgutschein.at Reviews 

2,498
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

you get the money but it takes 5 min to get the code in email (not instant). If you already exchanged your Wunschgutschein to some shop's code, but did not redeem it there, it can be reactivated but i... See more

Rated 3 out of 5 stars

The fact that you cannot redeem more than €50 at one time makes transactions more complicated than necessary with vendors who only allow one coupon per purchase. Otherwise, a great gift.

Rated 5 out of 5 stars

Really practical as it can be purchased online and generate a digital voucher, so it's perfect for those last minute gifts. Another reason I like it is the wide number of participant shops where the v... See more

Rated 4 out of 5 stars

It should be possible to create vouchers for bigger amounts of money. More shops should be available for clothing and beauty and stuff like bambook.org.

Company details

  1. Coupon service
  2. Gift shop

Written by the company

WUNSCHGUTSCHEIN ist das Geschenk, das immer passt, denn WUNSCHGUTSCHEIN ist der einzige Gutschein in Österreich, der bei über 100 Partnern online einlösbar ist. Von A wie Amazon* bis Z wie Zalando hat der oder die Beschenkte die volle Auswahl und du liegst mit deinem Geschenk immer richtig. WUNSCHGUTSCHEIN gibt es inklusive persönlicher Grußkarte in vielen Motiven für verschiedene Anlässe, wie Weihnachten, Geburtstag oder als Aufmerksamkeit zwischendurch. Mit Gutscheinbeträgen in Höhe von 15 €, 25 €, 50 €, 100 € und 150 € sowie kostenlosem Geschenkumschlag und gratis Versand*.


Contact info

3.9

Great

TrustScore 4 out of 5

2k reviews

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3.9

All reviews

(2,498)

479 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I what to redeem to card

8 April 2026
Unprompted review
wunschgutschein.at logo

Reply from wunschgutschein.at

Dear Customer “Ajayi Ife”,

Thank you very much for your review.

We regret that you are apparently having difficulty redeeming your gift certificate.

We will definitely find an amicable solution. We would be happy to assist you with the redemption process.

Please feel free to email your details to the relevant department at reklamation@wunschgutschein.com.

Best regards,
The WUNSCHGUTSCHEIN Team

Rated 1 out of 5 stars

Bought a Gutschein and received per…

Bought a Gutschein and received per post instead of an email (although selected email when buying). I resigned from the contract in a timely manner - no confirmation, no money back. After no contact for over a week, I decided to at least use the gutschein and buy something, but the website is down so no one can make a use of the Einlosung function hahahaha. Someone should report it to the police in Germany because this is shady and illegal.

26 March 2026
Unprompted review
wunschgutschein.at logo

Reply from wunschgutschein.at

Dear customer "Klaudia Koniarek",

thank you for your review.

It's a pity that you are dissatisfied with our product.

Of course, you can redeem it normally during the day. During the night or early morning hours, there may be system-related updates. Furthermore, you can reach our customer service via our contact form or through the hotline.

For further questions, please feel free to contact the responsible department at reklamation@wunschgutschein.com.

Best regards,
the team of WUNSCHGUTSCHEIN

Rated 1 out of 5 stars

Both my digital gift cards werent…

Both my digital gift cards werent reedemable due to a site error. R.i.p. 30€

12 March 2026
wunschgutschein.at logo

Reply from wunschgutschein.at

Dear Customer “Lucinda”,

Thank you very much for your review.

We’re sorry to hear that you’re having trouble using the gift certificate.

We would be happy to review your case in detail.

Please feel free to email the details of your situation to the relevant department at reklamation@wunschgutschein.com.

Best regards,
The WUNSCHGUTSCHEIN Team

Rated 1 out of 5 stars

Activation problem in Jack and Jones. R015 error.

I ordered voucher for Jack and Jones. When I try to activate the pdf containing codenumber and pin, it shows R015 error. I mailed them multiple times, but no response (only autogenerated email). I faced the problem since 21.01.2026.

21 January 2026
Unprompted review
wunschgutschein.at logo

Reply from wunschgutschein.at

Dear customer “Sandeep Subedi,”

Thank you for your review.

We regret that you appear to be having problems redeeming your voucher.

WUNSCHGUTSCHEIN processes all incoming inquiries promptly and chronologically. Each inquiry is reviewed and answered as a matter of course.
In more complex cases involving other departments, the response time may be slightly longer.

We appreciate your understanding.

If you have any further questions, please contact the relevant department at reklamation@wunschgutschein.com.

Best regards,
The WUNSCHGUTSCHEIN team

Rated 1 out of 5 stars

Horrible service

Horrible service.

I used my card to get an Amazon Card but they failed to send me an email with the vouchers, total lost 100€. I cannot recommend.

Customer service is unexistant, almost a Joke. Pity that respectable companies like Billa, Spar and main chains in Austria collaborate with such a company.

Cannot recommend, ever.

15 January 2026
Unprompted review
wunschgutschein.at logo

Reply from wunschgutschein.at

Dear customer “Jose Martínez Lago,”

Thank you for your review.

We regret that you are having difficulties using the GIFT CERTIFICATE and are dissatisfied with us.

Please email your details to the relevant department at reklamation@wunschgutschein.com, and we will prioritize reviewing your case.

We are confident that we will find an amicable solution.

Best regards,
The WUNSCHGUTSCHEIN team

Rated 1 out of 5 stars

Hello

Hello
i bought the gift but order it to get during 3-5 days, but I stll don't get it.
Could you please check my order ?
And if it is not possible to get it till Tueday, could you send my online certificate and I can print it?

RECHNUNG:
AT69294
AUSSTELLUNGSDATUM:
26.11.2025

26 November 2025
wunschgutschein.at logo

Reply from wunschgutschein.at

Dear customer "Anastasiia Zimenkova",

Thank you for your review.

Please send us an email to reklamation@wunschgutschein.com and we will be happy to send you a PDF.

Best regards,
The WUNSCHGUTSCHEIN team

Rated 1 out of 5 stars

100 EUR in 6 vouchers!!

IKEA 100 EUR divided in 6x15EUR and 1x 10 EUR, we´ve bought 400 EUR in vouchers.. it was a nightmare.

31 January 2025
wunschgutschein.at logo

Reply from wunschgutschein.at

Dear customer “Eduardo Avila Alves”,

We regret that you are dissatisfied with our product.

Unfortunately, WUNSCHGUTSCHEIN has no influence on the value levels specified by the partner stores.

If you have any further questions, please contact the relevant department at reklamation@wunschgutschein.com.

Best regards,
the WUNSCHGUTSCHEIN team

Rated 5 out of 5 stars

I highly recommend it

Really practical as it can be purchased online and generate a digital voucher, so it's perfect for those last minute gifts. Another reason I like it is the wide number of participant shops where the voucher can be redeemed.

2 November 2024
Rated 5 out of 5 stars

you get the money but it takes 5 min to…

you get the money but it takes 5 min to get the code in email (not instant). If you already exchanged your Wunschgutschein to some shop's code, but did not redeem it there, it can be reactivated but it takes the customer service half a day to reply

1 October 2023
Unprompted review
Rated 5 out of 5 stars

all good

no problems it was an electronic voucher... what's more to say?

12 April 2023
Unprompted review

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