I have the majority of my savings with Wealthify, including an Investment ISA, savings pot, and a Junior ISA. The reason I chose them over others is that it was so simple and easy to use. The app is... See more
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Tec Marina, CF64 1SA, Penarth, United Kingdom
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Excellent support through chat service.
Hi ! I am following Wealthify for the last 5 years and I watch how it evolve over time!
Yes, I did some research on the internet about it and I am happy with the feedback!
I did not want to deelay to open an account witb Wealthify so it just happened recently!
I like the idea of a managed account where I can deposit a monthly constant sum!
Also I find the process to oin the account quite simple and with a lit of guidance!
I need to say that the android app is also satisfactory for me.
Easy to navigate interface, modern look, easy to access!
This will be a long journey and it just started! I am happy to be part of the Wealthify investors team!
Thank you! 🤝🏻🙂💷
Easy to use, top up, show your "Diversified portfolio". I'd recommend this to anyone
Their online chat customer service is very efficient.
Very helpful and proficient assistant.
Pretty good returns and the app is faster than it used to be
The app is so easy to use. So simple to check your finances. No hassle or fuss to get things up and running. And manage going forward. Transparent and fair fees. Fantastic experience.
Good service from a bot, believe it or not! Human service was better still , excellent .
I was very fortunate today to experience very good customer service despite a very difficult time trying to get six policies consolidated onto a relatives policy, I am their LPA, I dislike the whole text process. However I have to say that although things didn't go to plan at that first stage despite a lot of effort, time and patience from Joshua who was a star.
My call for support and then speaking to Penelope who definitely put the twinkle in star was so worthwhile. Penelope through trial and error and tremendous patients helped me get three policies onto the system and is following things up for me, with the three other policies, directly with their support team in the hope we can resolve the system errors that came up. This is very important for my relative who is not able to resolve such things themselves and the peace of mind is so precious. Thank you both for your empathy, time and patience it is very much appreciated. You both deserve a pay-rise and to management may I also say that as well as Joshua and Penelope's well deserved pay rise. You cannot beat speaking to someone. Having a human voice, NOT AI and NOT USING TEXT (in spite of Joshua's best efforts) from someone who is patient and kind wins hands down. Thank you both so much. I hope you have a pleasant evening and after tomorrow weekend.
Had a problem with the app. Quickly resolved. Thanks
Penny was very helpful in helping me sort an issue with transfer money across. Helped sort the issue effectively
Such a great company, helpful staff with great customer service, easy to use app that makes sense and is simple to use. Recommend to everyone to sign up when looking for ISA and savings account providers.
Reply from Wealthify
Penelepe was very helpful today and made the changes I asked for quickly with no delays, thank you.
I've had an account for a number of years now and the app is very easy to use.
Reply from Wealthify
Shame about recent ‘downgrade’ of the app. Wealthify is a great investment company and has really good customer service. I would have given five stars if it wasn’t for the latest ‘upgrade’ which has removed valuable features from the app. Please, Wealthify, bring back the ‘Total Growth’ figure in the overview. Customers want to keep a check on the performance of their investments as a whole and we don’t want to have to go to each individual account to check how the growth is performing.
Reply from Wealthify
Reply from Wealthify
Great service, simple to use, thanks to Penelope for resolving my issues quickly
Reply from Wealthify
Penelope answered my question quickly with no problem at all
Reply from Wealthify
First time setting up a GIA and after making a mistake my end, Wealthify were superb in helping me rectify the problem. It was so easy and they were really helpful and friendly. Couldn't ask for more, very impressed
Reply from Wealthify
Had great help from Penelope with the setting up of an account. Thank you!
Reply from Wealthify
After hearing such a good review of wealthy from a neighbour, I felt compelled to make an investment myself.
As I have only just made my investment I cannot comment on any growth as yet, but setting up an account was very easy.
Reply from Wealthify
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