Wallfield Reviews 

I’ve been waiting 2 months for my purchase the service is horrible!

So I ordered for two picture glasses on the same day and at the same time a month ago and till date I only received one of what I ordered for.My picture with order number WN216144 till date haven’t been delivered and it’s been a month and I still need it.I’ve been texting with one of your customer care advisor and she assured me I will be getting it this week and till now I haven’t gotten anything

Beautiful glass painting. I love it so much. All went perfect, from ordering till delivery. Nice way to hang it on the wall with supporting magnets. I have a pleasure looking at it. Will order one more in the future.

Order placed on 15th of May.
My order was damaged during delivery and never reached me. WallField acknowledged the issue and confirmed in writing on 7th of July that a full refund would be processed.

Despite several follow-ups, the refund never arrived. They later claimed they could not find my payment, so I provided proof of payment as requested. Since then, they haven't replied, and no refund has been processed.

I placed an order on 16 July, with an expected delivery date of 21 July. As of today, the order is still showing the status "In Process", and customer service has been completely unresponsive.
The only reply I received was after I requested to cancel the order. I was informed that I would receive a refund, but since then I have not received any further updates, nor has the refund been processed.
Updated 10/08/2026.
The order was canceled on 28/07/2026, but I have still not received a refund. I have requested it several times without success.
I have purchased from many online stores over the years and have rarely encountered this kind of issue. Based on my experience, I would not recommend buying from Wallfield.

Very nice glass wallframe ordered. Fast delivery

Overall just bad!
Product:
We bought one large painting and still haven’t been able to return it after 2 weeks.
The painting didn’t match what is shown on the website at all.
If you live outside the Netherlands, as we do, returning items can cost almost as much as one painting. So be very careful before ordering.

Customer service:
It is difficult to get in touch with customer service, but when I contacted them via WhatsApp, they responded fairly quickly.

Overall:
I will not order from Wallfield again. Since we live outside the Netherlands, the return costs are very high—especially when the product does not match the images on the website. It simply is not worth the risk.

Wallfield should improve how they handle customers and consider better shipping agreements.

I need to split my review into a few parts:

Product:
We bought four paintings and returned two of them. The paintings are nice, but some do not fully match what is shown on the website. If you live outside the Netherlands, as we do, returning items can cost almost as much as one painting. So be very careful before ordering.

Customer service:
It is difficult to get in touch with customer service, but when I contacted them via WhatsApp, they responded fairly quickly.

Overall:
I will not order from Wallfield again. Since we live outside the Netherlands, the return costs are very high—especially when the product does not match the images on the website. It simply is not worth the risk.

Wallfield should improve how they handle customers and consider better shipping agreements.

Perfect!! 10+ 💪🏻🫶🏻💯

There was good communication about the delivery of my order. The order arrived in good condition and looked great.

Great pieces, solid packaging and they look amazing on the wall

Great service, fast delivery and good quality

Good and nice

Nice glass painting, easy to mount to the wall. Very happy with purchases

Nice pictures, fast delivery and super easy to fix and to put it on the wall. What you see is what you get 🙃

Everything went according to plan. I'm delighted with the painting.😊

Ordering went perfectly, but then things got messy! First, I was told it would come in two packages due to the risk of damage, it ultimately arrived in one package. This seemed very unprofessional. Then, after unpacking, our whole apartment starts to stink. We know that canvas can smell, but after four days we've had to move the painting to the basement because the odor is unbearable. After trying a few things, I contacted customer service hoping that she could advise something and the answer was;
We recommend simply waiting until the odor is gone. This will take about two weeks.