For the most part it is easy to use. The only issue that I have is that it will not allow me to use my checking account as an echeck, there is always an issue that could never get resolved, so it use... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I absolutely love your product. Along with putting some systems in place, adding RentRedi has changed our lives in terms of property management. Especially, the maintenance requests and rent collectio... See more
Company replied
So far so good. It'd be nice if RentRedi included an accounting solution as part of its plan. Update: disregard my accounting comment. There is indeed an accounting feature available. I just need to... See more
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RentRedi has truly taken a load off my shoulders as a landlord. The platform makes everything feel more efficient, with a smoother and more flexible process for both me and my tenants. The team is... See more
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Company details
Written by the company
RentRedi is a property management software built for landlords and real estate investors who want clearer systems, stronger decisions, and more control as they grow. It brings rent collection, tenant screening, leasing, maintenance, and accounting into one connected workflow — so landlords spend less time managing and more time building long-term value. With RentRedi, landlords can collect rent online with fast funding, screen and approve tenants with confidence, list and lease vacancies faster, track income and expenses, and keep clean financial records that support smarter planning. Mobile-first tools make it easy to manage rentals on the go, while built-in automation helps reduce manual work and missed details. Designed for self-managing landlords and small portfolio owners, RentRedi replaces scattered tools with one clear system of record for rental operations. The result is better visibility into portfolio performance, and the confidence to run rentals like a real business.
RentRedi: Transform The Way You Manage Rentals
Written by the company
- From listing to leasing, RentRedi has a feature that simplifies every part of the renting process for landlords.
Contact info
110 Wall St, 10005, Manhattan, United States
- (646) 363-6275
- team@rentredi.com
- rentredi.com
4.0
Great
264 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Poor customer service designed to delay…
Poor customer service designed to delay past your ability to get a refund! Achingly poor. Potential renters abandoned the overly invasive applications…was told by RentRedi that I could write my own applications, like that wasn’t what I went to them for 😹 Save your sanity and time and look elsewhere for help with renters!
1 May 2026
Unprompted review
Reply from RentRedi
Thank you for sharing this feedback, and we're sorry to hear the experience felt this frustrating. We want every landlord to feel supported, so this isn't what we want you walking away with.
We want to clarify that RentRedi gives landlords built-in application templates ready to use right away, along with the option to customize those templates or build your own from scratch. It's meant to be flexible either way, so if that wasn't clear when you were setting things up, our team is happy to walk through it with you.
We also want to be direct: we pride ourselves on providing top-notch customer service, and we would never intentionally delay anything for our customers. If something felt off with the timing on your end, we'd like to understand exactly what happened.
If you haven't already, please reach out through our 24/7 live chat so we can look into your specific account and the refund timing you mentioned. We'd like to understand exactly what happened there. Thank you again for taking the time to share your experience and letting us have the chance to rectify any outstanding questions or concerns.
Reply from RentRedi
We appreciate the 5 stars! It's great to hear you're finding the app easy to navigate. Keeping things simple and intuitive is something we prioritize, so this means a lot. Thank you for being part of the RentRedi community!
I have never had a problem!
7 July 2026
Reply from RentRedi
Thank you for the 5-star review! Hearing that you've never run into issues is exactly what we hope for. We built RentRedi to make things as smooth as possible, and it's great to know that's been your experience. We appreciate you taking the time to share this!
Not the best maintenance
It has been a struggle to get loose wild animals out of my attic, I have had raccoons in my attic for months, the maintenance guys have been out to cover holes on the house where the raccoons are getting in, then I watched a raccoon crawl in through where they covered it, so they didn't do a great Job, also they gave the pest control company my door code, when I asked them if I could opt out of sharing my door code with other companies I was told they share door codes with "trusted vendors" but I live there and I don't trust everyone"
6 July 2026
Reply from RentRedi
Thank you for sharing this feedback.
We want to be clear about what RentRedi is: a software platform that helps landlords and tenants manage things like maintenance requests, payments, and communication.
Decisions around pest control, vendor selection, repair quality, and who has access to a property, including door codes, are made directly by your landlord and/or their team. RentRedi doesn't set those policies or perform the physical work involved.
What we can offer is a way to document everything clearly. Our maintenance chat lets you log photos and videos, so your landlord has a clear, organized record of what's happened and when. That kind of documentation is often helpful for both parties.
If you'd like guidance on how to use those tools to communicate with your landlord, our 24/7 live chat, available online or through the mobile app, can walk you through it. Thank you.
For the most part it is easy to use
For the most part it is easy to use. The only issue that I have is that it will not allow me to use my checking account as an echeck, there is always an issue that could never get resolved, so it uses my debit card. Other than that I love it.
7 July 2026
Reply from RentRedi
Thank you for the 4-star review! We're glad RentRedi has made managing your rental payments easy overall.
We hear you on the checking account issue. It sounds like something may not be set up or working as intended, since RentRedi does offer ACH/bank payments as an option alongside debit and credit card. Please reach out to our 24/7 live chat support team (available online or mobile) so we can take a closer look at your account and get that sorted out.
We appreciate you using RentRedi, and if support gets that resolved, we'd love for you to update your review to reflect it. Thank you again for the feedback!
Reply from RentRedi
Hi Angie! Thank you so much for the 5-star review. We're thrilled to hear that RentRedi is doing exactly what it's supposed to do, making rent payments easy and stress-free for you. We appreciate you taking the time to share your experience!
Reply from RentRedi
Hi Glenda, thank you for the wonderful feedback! 'Easy' is exactly what we strive for, so we're glad to hear you're loving the rent payment process through RentRedi. Thanks for using RentRedi!
This is so easy to use every month.
7 July 2026
Reply from RentRedi
Kathleen, thank you for your review!
It is wonderful to hear that you find the platform so easy to use on a monthly basis. We designed RentRedi to be intuitive so landlords can quickly manage their properties and save valuable time.
Our ongoing goal is to provide a seamless experience that supports you from setup through long-term portfolio growth.
Thank you for being a RentRedi customer.
I absolutely love your product
I absolutely love your product. Along with putting some systems in place, adding RentRedi has changed our lives in terms of property management. Especially, the maintenance requests and rent collection. We haven't received texts in the middle of the night for anything, nor have I had to contact tenants asking when rent is going to be paid. Keep up the good work.
7 July 2026
Unprompted review
Reply from RentRedi
Hi Brian,
Thank you for sharing how RentRedi has improved your property management systems! It is great to hear that our maintenance request and rent collection tools have successfully put an end to those late-night texts.
We built our platform specifically to help landlords save time and stay organized, so knowing you no longer have to manually track down rent payments is exactly the outcome we hope for. We are continually investing in product improvements to create a better experience for landlords and tenants alike.
Thank you for being a RentRedi customer.
My experience with Lewis was great
My experience with Lewis was great. Lewis is very knowledgeable and helpful...
2 July 2026
Unprompted review
Reply from RentRedi
Hi Shawn, thank you for sharing your experience with us.
It is great to hear that Lewis was able to provide the knowledgeable support you needed. We prioritize having a 24/7 live support team because we know how important it is for landlords and tenants to get clear answers quickly for the best rental experience. Thank you for using RentRedi!
Reply from RentRedi
Thank you for your 5-star review! We're glad to hear you've had a positive experience with RentRedi. Our goal is to help landlords and tenants stay organized, save time, and manage everything from payments to maintenance in one place. Thank you for using RentRedi!
Their technical support SUCKS!!
5 June 2026
Unprompted review
Reply from RentRedi
Thank you for sharing your feedback. We understand how frustrating it is when you need help and don't get the level of support you're expecting.
It sounds like your experience came down to delays or challenges getting the technical assistance you needed. Our team is committed to providing responsive support, and we offer 24/7 live chat so issues can be addressed as quickly as possible.
Please reach out through live chat so we can take a closer look and help move things forward. If we're able to resolve the issue, we'd appreciate you considering an update to your review. Thank you.
I am a new user
I am a new user. I set up my automatic rent payment for the first of each month. The payment for June 1, was payed. However,I have gotten an email from RediRent every day since the first, telling me my rent wasn't paid. I go to the website it shows paid, but I keep getting emails. I tried chatting with their CS, but was ignored for over 3 minutes. No help no resolution.
3 June 2026
Unprompted review
Reply from RentRedi
Thank you for sharing your experience. We understand how confusing and frustrating it can be to see your rent marked as paid in the app while continuing to receive unpaid rent notifications.
Based on what you've described, it sounds like your payment was successfully processed, but the reminder emails may not have updated correctly. We want renters to be able to trust that their payment status is accurately reflected and communicated.
Please reach out to our 24/7 live chat support team again so we can take a closer look at your account and investigate what's causing the notifications. We'll work to get this resolved as quickly as possible.
If we're able to address the issue, we hope you'll consider updating your review. Thank you for your feedback.
Great software and fantastic customer…
Great software and fantastic customer service
31 May 2026
Unprompted review
Reply from RentRedi
Hi Dina, thank you so much for your 5-star review! We appreciate it!
Reply from RentRedi
Thank you for the great feedback, Jazlyn! We're happy to hear that Ninfa was kind and helpful. Please let us know if you need anything else!
Lewis was so quick and resourceful
Lewis was so quick and resourceful, he answered all my questions and made it very clear to understand.
26 May 2026
Unprompted review
Reply from RentRedi
Hello Tera,
Thank you for sharing your experience with us. We're glad Lewis and the RentRedi team delivered that for you. We appreciate your feedback and look forward to continuing to support you!
Needed more information about the chat…
Needed more information about the chat within the app. Lewis was informative and helpful!
20 May 2026
Unprompted review
Reply from RentRedi
Hi Sam,
Thank you for taking the time to leave a review. Providing clear, straightforward information is exactly what we aim for, and we are glad Lewis could help. We appreciate your support!
Excellent Property Management Platform for Landlords
As a landlord managing multiple properties, RentRedi has made property management much more efficient and user-friendly. The application process is simple and convenient for both landlords and tenants. Their customer service support is outstanding — responsive, professional, and always helpful. Highly recommended for property owners looking for an easy-to-use rental management platform.
18 May 2026
Unprompted review
Reply from RentRedi
Hi Abdul,
Thank you for sharing your experience with us! We are glad to hear that RentRedi is making your property management more efficient and that you've had a positive experience with our customer support team. We truly appreciate the recommendation and look forward to continuing to support your business.
BAD BUSINESS PRACTICES & PRESUMED FRAUDULENT BEHAVIOR BELIEVE THE REVIEWS.
BELIEVE THE REVIEWS.
BAD BUSINESS PRACTICES & PRESUMED FRAUDULENT BEHAVIOR
My tenants paid rent through RentRedi, and MORE THAN 16 DAYS LATER, OVER $50,000 STILL HAS NOT BEEN DEPOSITED INTO MY ACCOUNT.
After spending HOURS on hold, I finally reached a supposed supervisor who ASSURED me the funds would be released within ONE BUSINESS DAY. That deadline came and went — STILL NO DEPOSIT. Just more excuses blaming their payment processor, Stripe.
As landlords, we hired RENTREDI — NOT STRIPE. At a certain point, passing blame stops being acceptable. Holding this amount of RENT MONEY for OVER TWO WEEKS with little communication and no real resolution is COMPLETELY UNACCEPTABLE and raises SERIOUS concerns about their business practices and oversight.
LANDLORDS: BE CAREFUL before trusting this platform with your rental income. I STRONGLY recommend looking into OTHER OPTIONS.
22 April 2026
Unprompted review
Reply from RentRedi
We can understand how frustrating it is to be waiting more than two weeks for funds after being given an expected timeline.
Payment processing timelines can occasionally be impacted by verification or processor-related reviews, but we know what matters most is getting clear communication and a path to resolution.
Please continue working with our live chat team so they can review the latest status on your account and provide updates specific to your transfer. If everything is resolved, we’d appreciate you revisiting your review to reflect the outcome.
The application asked for my SSN and My…
The application asked for my SSN and My banking log in and password. WAY TOO INTRUSIVE!!! I fail to understand why you need my banking log in information. I submitted the necessary documents that should be enough. How will Redirent protect my information and prevent identity theft?
9 May 2026
Unprompted review
Reply from RentRedi
Hi there Dan,
We understand why being asked for sensitive information like your SSN or bank login details would feel concerning. In some cases, landlords partner with TransUnion to complete a background screening to review your credit, eviction, and criminal history. We also partner with Plaid for income verification, which is optional within the platform. If you prefer to send bank statements to your future landlord, you have the option to bypass that portion of the application and specify your reasoning.
Protecting personal information is something we take seriously, and we work with established third-party providers that use encrypted, secure systems for verification and payments. These tools allow property managers confirm applicant details securely and reduce fraud risk.
Our support team can walk you through the bypass option, and confirm why certain information may be requested in your specific application and what alternatives may be available.
Please reach out through live chat so we can help directly. If we’re able to resolve your concerns, we’d appreciate you considering an update to your review.
support@rentredi.com
(646) 741-9393
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