Banner for The Rent Company BE

The Rent Company BE Reviews 

2,661
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great experience.User friendly webside where you can finalize your order without any issue. Communication in each step. Very happy with service received....

Company replied

Rated 3 out of 5 stars

The laptop in itself is great, but despite for it being paid and ready and the school asking several times, it was delivered weeks later, not ideal when you want your kid to have a good start in a new... See more

Company replied

Rated 5 out of 5 stars

So happy with the rent company , From delivery to experience everything is on point . Thank you so much for making it so much easier .

Company replied

Company details

  1. IT support and services
  2. Computer repair service
  3. Computer Shop
  4. Educational Supply Shop
  5. School Supply Shop
  6. Technical service

About The Rent Company BE

Written by the company

Neem hieronder een kijkje en vind snel het antwoord op je vraag. Is je vraag nog niet beantwoord? Neem dan gerust contact met ons op.

Direct zelf regelen

   Status reparatie   

   Aanmelden reparatie   

   Betalen   

   Levering   


Ook interessant

   Bestelling plaatsen   

   Abonnement informatie   

   Abonnement beëindigen   

 



Over ons

Elke leerling en student toegang geven tot digitaal onderwijs op een laagdrempelige en betaalbare manier, dat is onze missie! Om alles in 1 keer goed te regelen hebben we het Easy4u Alles-in-één Abonnement ontwikkeld. Service, software en een schade – en diefstaldekking zijn altijd inbegrepen! Zo hebben de school, de ouders en de leerlingen er geen omkijken meer naar.

Waarom The Rent Company?

✔️ Laptop samen met school uitgekozen
✔️ Leenlaptop bij reparatie
✔️ Volledige garantie en goed verzekerd
✔️ Huren of kopen
✔️ Juiste software is al geïnstalleerd
✔️ Service via schoolloket
✔️ Eén aanspreekpunt

   Meer info   


Contact info

  • Nijverheidslaan 12 bus 4, 3200 Aarschot (geen bezoekadres), Belgium

  • rentcompany.be
Promotion box for The Rent Company BE

Heb je hulp nodig?

Neem dan contact met ons op, wij helpen je graag!

4.3

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(2,661)

295 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient

Very efficient and good price for the laptop

26 August 2025
The Rent Company BE logo

Reply from The Rent Company BE

Dear Daniele,

Thank you very much for your feedback! We’re glad to hear that you found the laptop both efficient and well-priced. We look forward to serving you again in the future.

Best regards,
Fien from Sales Support

Rated 3 out of 5 stars

Online account could be better

Very nice laptops! But the starting of the contract and payment of the first installment was a painful experience!
The payment module of your website/user accounts needs improvement! Mostly I have no problem paying online but with yours it didn't want to work.
Finally i got a payment though but then in my account it didn't register for more than a week.
Eventually the payment status got updated.
This area of the business could be improved.
I was very impressed and happy with service on the actual pickup.
Even though I'd got an email that the laptop was available it wasn't there when I arrived. However, what made me happy was the fact that the staff were really helpful in making sure i got it and were making calls to find out where it was and finally did deliver it to me for which i'm grateful for!

27 August 2025
The Rent Company BE logo

Reply from The Rent Company BE

Thank you for sharing your detailed feedback with us. We’re very sorry to hear that the payment process and account updates caused frustration — that’s not the smooth experience we aim to provide. We’ll take your comments seriously as we continue improving our online platform to make payments and account information clearer and more reliable.

We’re very glad, however, that our team was able to assist you quickly and make sure you received your laptop despite the initial mix-up. Your kind words about their efforts mean a lot to us.

Thank you again for your patience and for giving us the opportunity to resolve the situation. We truly value your trust and will keep working to make every step of the process as seamless as possible. Niel

Rated 2 out of 5 stars
The Rent Company BE logo

Reply from The Rent Company BE

Bedankt voor je feedback. We willen graag verduidelijken dat het probleem met de laptop niet het gevolg was van een fout aan onze kant, maar van een verouderde policy in het MDM-systeem. We hebben de oorzaak inmiddels verwijderd zodat het probleem zich niet verder verspreidt. Samen met de school werken we aan een duurzame oplossing en vanaf morgen (dinsdag) zullen we alle toestellen die dit probleem vertonen opnieuw imagen.

We hopen dat je merkt dat we het probleem serieus nemen en snel handelen. Als je je beoordeling wilt herzien met dit in gedachten, zouden we dat natuurlijk erg waarderen.

Met vriendelijke groet,

Niel

Rated 5 out of 5 stars

Good communication

There was a good communication before the delivery of the laptop.
Very good customer service.

2 September 2025
The Rent Company BE logo

Reply from The Rent Company BE

Dear Michael,

Thank you for this kind review! Have a great day.

Benjamin

Rated 5 out of 5 stars

Good service

30 August 2025
The Rent Company BE logo

Reply from The Rent Company BE

Beste Prabhleen,

Bedankt voor de 5-sterren review. Ik wens je graag nog een fijne dag toe :)

Benjamin

Rated 5 out of 5 stars

Vlot gegaan

Vlot gegaan

23 August 2025
The Rent Company BE logo

Reply from The Rent Company BE

Beste Queeneth,

Bedankt voor de 5-sterren review. Ik wens je graag nog een fijne dag toe.

Benjamin

Rated 1 out of 5 stars

Overpriced slow hardware, lack of service

Don't bother people. We bought some really weak Dell laptop for 700€ ()
Heck for that price I could buy a gaming laptop.
We were promised to be reimbursed by school, but nobody in school knew about it, they just force this company on kids.
When I tried to ask this hoax company support, they just told me to ask school, they don't care.
Can anyone explain why do you even need this middleman company? Just buy a laptop on Amazon, bol.com etc
Disappointment, I feel robbed.

EDIT: I am a genuine customer (Invoice 602200030732), but I gave up on reimbursement, just a word of precaution to other parents. My complaint is mostly with the school but this company is shady as well, doing business on children, pushing insurances etc.

30 September 2024
Unprompted review
The Rent Company BE logo

Reply from The Rent Company BE

Dear Sir,

Sorry to hear that you're not satisfied with your laptop. Could you please provide us with your customer number? Then we’ll look for a solution together.
Wishing you a great day! :)

Benjamin

EDIT:

Dear sender, we're absolutely sorry to read about your negative experience. I just want to add some nuance to this message. When comparing with retailers, it is important to compare 'in the right way'. The laptop is military standard approved and much stronger than a consumer laptop in retail. The laptop you purchased has a lot of extra service: software pre-installed, water resistant sleeve, loaner device in case of repair, full coverage on damage and theft... Only for the last one you pay in retail easily 60€ per year compared to the 0,37€ per month in our case. If we can help you with anything else, please reach out to our customer service.

Niel

Rated 4 out of 5 stars

Super cute

So far so good, its working fine, i like the fact that its portable, foldable & touchscreen.

3 September 2024
The Rent Company BE logo

Reply from The Rent Company BE

Dear Gabriella,

Thank you for the positive review! We are happy to read that you are satisfied with your device. We would like to wish you good luck with it. 😊

Fien

Rated 4 out of 5 stars

perfecte levering via school

perfecte levering via school, degelijke laptop en documentatie was correct

4 September 2024
The Rent Company BE logo

Reply from The Rent Company BE

Beste Annabelle,

Bedankt voor de lovende woorden! Dat appreciëren we enorm. We wensen je graag een zeer fijne dag toe. 😊

Fien

Rated 5 out of 5 stars

Very fast received.

Very fast received.

3 September 2024
The Rent Company BE logo

Reply from The Rent Company BE

Dear Beatrice,

Thank you for the words of praise! We really appreciate it. Great to hear that you are satisfied with our delivery time.

We would like to wish you a very happy day. :-)

Fien

Rated 5 out of 5 stars

Loptop is heel goed!

28 August 2024
The Rent Company BE logo

Reply from The Rent Company BE

Beste Henry,

Bedankt voor de lovende woorden! Dat appreciëren we enorm. Fijn om te horen dat je tevreden bent over het toestel. We wensen je graag een zeer fijne dag toe. :-)

Fien

Rated 5 out of 5 stars

Snelheid

Snelheid

Beter
Protection

31 August 2024
The Rent Company BE logo

Reply from The Rent Company BE

Beste,

Bedankt voor de positieve feedback. Dat stellen we ten zeerste op prijs. Een fijne start van het schooljaar toegewenst. :-)

Fien

Rated 1 out of 5 stars

I had to cancel an order

I had to cancel an order, once it was incorrect, and I kept receiving emails asking me to pay it for weeks, even though I replied to the email and spoke to one of your attendants saying it was a mistake.

Also, I had to create a separate email and fill in the formulary for each of my kids, when usually on other sites I can do it with just my own email.

The whole purchasing process was a bit confusing and time-consuming, I remember I was very annoyed at the time. I only bought from you because the School said so, otherwise, I ´d search other sites myself.

They should receive the computer/tablet next week at the school so I don´t know if they´re happy with it.

Regards

20 August 2024
The Rent Company BE logo

Reply from The Rent Company BE

Dear,

We tried to contact you regarding the above situation to clear things up, but unfortunately did not get an answer.

We are certainly happy to check with you what exactly went wrong so that everything is clear and can be handled properly. Please feel free to contact our customer service so we can take a look at this together.

Have a nice day and a good start of the school year.

Fien

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look