When we had a problem with one of our vehicle trackers, Steph Harding was most helpful. Often checking in to make sure we had got everything we needed and occasionally chasing other people in the cha... See more
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See what reviewers are saying
Emma Dickinson listen to every word in the conversation, no matter what I throw at her she sorts it out. I is so nice know a person still exists at a company who is professional, my normal dealings... See more
Company replied
I rung this morning and spoke to a wonderful lady called Lisa about my account as I had 3 invoices for different amounts. Lisa explained in detail what they were and also explained what was happening... See more
Company replied
Molly in the Telematics Technical team dealt with our enquiry in a friendly, helpful manner. She also provided her details for direct contact should we experience any difficulties going forward. This... See more
Company details
- Business-to-Business service
- Business insurance company
- Energy supplier
- Fuel supplier
- Telecommunications service provider
- Telematics Service
Written by the company
Solutions for businesses of all sizes. Our tailored solutions allow you to benefit from a one-stop shop that can help keep your business on the go and connected. We offer fuel cards, telematics, vehicle leasing, EV charge points, telecoms and more to businesses globally. Established in 1990, we're trusted by over 450,000 businesses all over the world to help them grow and become more productive.
Contact info
United Kingdom
- radius.com
Fuelling Business Growth
4.7
Excellent
5k reviews
Asks customers to review
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There is only one texaco fuel Station …
There is only one texaco fuel Station nearby and that is in lucan so not exactly close to me and if I want to get the extra benefit of 2cent off per litre well I have to use these stores so it isn't exactly a high saving when you've to go searching and go out of your way to find one of these stores
21 August 2026
Unprompted review
Reply from Radius
We appreciate you sharing your feedback regarding the limited availability of our fuel stations and the effort required to access the fuel discount. We understand that convenience is important, and we recognize that traveling out of your way diminishes the value of the saving. We are continually working to expand our network to better serve our customers.
Excellent!
Macy at Telematics solved an issue we had very effectively and efficiently. Well done you for all the checks you carried out for us. Full 5 stars from us.👍
27 August 2026
Unprompted review
Reply from Radius
Hello Philip. We are very happy to hear that our team member Macy provided the best support possible and effectively resolved your issue. We will be sure to let them know. Thank you for your review!
Customer Satisfaction
I'm never left waiting too long for a question to be answered or a problem to be solved.
27 August 2026
Unprompted review
Reply from Radius
We're so happy to hear that our team has been responsive and helpful. We truly appreciate your kind words!
I’m extremely disappointed with my…
I’m extremely disappointed with my experience with Radius Fuel Solutions.
As a small independent business, cash flow can sometimes be challenging, and unfortunately we had a Direct Debit returned. I completely accept responsibility for paying what our company owes, and I have absolutely no issue paying for the fuel we have used.
What I do have an issue with is being charged £80 for a failed Direct Debit.
In my opinion, £80 is completely disproportionate for what is essentially an unsuccessful automated payment and the associated administration. Charges like this make an already difficult situation significantly worse for small businesses trying to get their accounts back on track.
I have asked Radius to explain exactly how an £80 charge is justified and what actual administrative costs are incurred that warrant such a substantial fee.
Businesses should absolutely pay what they owe, but I also believe large companies should treat their smaller customers fairly when genuine cash-flow problems occur.
Unfortunately, based on my experience, I cannot recommend Radius Fuel Solutions. I would strongly advise other small businesses considering their fuel cards to read all charges and terms very carefully, particularly those relating to failed Direct Debits.
27 August 2026
Unprompted review
Reply from Radius
Good morning, Joseph.
We appreciate you taking the time to share your detailed feedback regarding the failed Direct Debit charge.
We understand your frustration with the £80 fee, especially when managing cash flow as a small business. We recognize that such charges can exacerbate an already challenging situation.
We want to assure you that we are reviewing your comments carefully and someone from our Credit Team will be in touch with you to discuss this matter further.
We appreciate your feedback and hope to have the opportunity to discuss this with you further.
Kind regards,
The Radius Team
Reply from Radius
We're so happy to hear you received top service! We truly appreciate your kind words and positive feedback. Thank you for sharing your experience with us.
It’s very easy check usage & get…
It’s very easy check usage & get invoices on line
27 August 2026
Unprompted review
Reply from Radius
We're glad to hear that you find checking usage and getting invoices online easy. Your positive feedback is greatly appreciated.
Radius it’s good but the service…
Radius it’s good but the service telecommunication mobile phone are below the standard and I filled bad because Radius is pushing me to sign and get contract and now the say it’s the different company don’t care about issue
10 July 2026
Unprompted review
Reply from Radius
Hi Grzegorz,
Thank you for taking the time to leave a review.
We're sorry to hear that your experience hasn't met your expectations. We always want our customers to feel supported and listened to, so it's disappointing to read that you've been left feeling this way.
We've reviewed your account, however we're unable to identify the specific concerns mentioned in your review. We'd really appreciate the opportunity to understand what has happened and see if there's anything we can do to help. Please contact our Customer Services team directly and we'll be happy to look into this further with you.
Kind regards,
The Radius Team
Great service
Andrew Yates was very helpful and efficient in getting any issues solved
25 August 2026
Unprompted review
Reply from Radius
We are delighted to hear that our team member was very helpful and efficient in resolving any issues you had. Thank you for your kind words!
I had a wonderful experience speaking…
I had a wonderful experience speaking with Wayne Smy about my fuel card application. Wayne was an absolute delight to talk to calm, helpful and very supportive throughout. Everything was explained clearly and professionally, and I never felt rushed or pressured. Thank you for making the process so easy.
26 August 2026
Unprompted review
Reply from Radius
Hello Sheraz. Thank you for taking the time to leave such a wonderful review. We are delighted to hear that you had such a positive experience with our team member. We always strive to make the application process as smooth and clear as possible, and it's fantastic to know we achieved that for you.
Karolina was very helpful and very good…
Karolina was very helpful and very good service lovely lady
26 August 2026
Unprompted review
Reply from Radius
Hello Luis. We are so happy to hear that our team member provided such helpful and good service. Thank you for your kind words!
Karolina was incredibly helpful and…
Karolina was incredibly helpful and knowledgeable. She clearly explained the products and services we have and how they work, which gave me a much better understanding of our account. She also suggested several ways we could save money and put me in touch with a colleague to explore even more savings opportunities. Great customer service and a pleasure to deal with.
26 August 2026
Unprompted review
Reply from Radius
Hello VK. We are so pleased to hear that our colleague Karolina provided such a helpful and informative experience. It's wonderful to know that you have a better understanding of your account and found ways to save money. We appreciate your kind words!
Steve Shadlow excellent service from…
Steve Shadlow excellent service from this employee,a good deal was reached, and a helpful one especially on my part
To top it all Steve supports Luton town, COYH.!!!
26 August 2026
Unprompted review
Reply from Radius
Hello Christopher. Thank you for taking the time to leave us such a brilliant review! We are delighted to hear that our colleague Stephen provided excellent service and helped you reach a good deal. We will be sure to pass on your kind comments.
Anthony Yates was very friendly and…
Anthony Yates was very friendly and helpful. Although my issue not yet resolved he gave me some things to try & will track the progress.
26 August 2026
Unprompted review
Reply from Radius
We're glad to hear that our team member Anthony was friendly and helpful during your interaction. We appreciate you acknowledging their efforts to assist you and track the progress of your issue.
We have an excellent Account Manager
We have an excellent Account Manager - Julia Volponi.
She provides excellent customer care on a weekly basis.
24 August 2026
Unprompted review
Reply from Radius
We're so pleased to hear about your excellent experience and the great customer care you received. Thank you for sharing your positive feedback!
So lovely people I really happy with…
So lovely people I really happy with the service I spoke with mr Kyle Everall he is so good sales man
Many thanks
25 August 2026
Unprompted review
Reply from Radius
Hello Haitham. Thank you for taking the time to leave us such a wonderful review. We are very happy to hear that you had a positive experience with our sales team member Kyle.
Reply from Radius
Hello Nauman. Thank you for saying such kind words about Karolina, we will be sure to let them know, if there is anything else you need help with, please do get back in touch.
quick and good response, sensible pricing
They listen and learn and got the right people in touch to sort my questions quickly and helpfully.
25 August 2026
Unprompted review
Reply from Radius
Thank you for your wonderful review! We are so pleased to hear that our team was able to quickly and helpfully address your questions.
Customer service has always been great…
Customer service has always been great and product and services also a high level
25 August 2026
Unprompted review
Reply from Radius
Thank you for taking the time to share your positive experience. We are so pleased to hear that you found our customer service and products to be of a high standard.
Excellent Service
Scott was extremely helpful and understood our needs and tailored the offer accordingly.
25 August 2026
Unprompted review
Reply from Radius
Thank you for taking the time to share your positive experience. We're delighted to hear that our team member Scott was so helpful in understanding your needs and tailoring an offer accordingly.
Broadband switch over
Everything straight forward.
The engineer was very helpful and nothing a problem.
24 August 2026
Unprompted review
Reply from Radius
We're so glad to hear everything was straightforward and our engineer was helpful. We appreciate your kind words!
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