RAD Reviews 

Absolutely amazing, got a helmet from them, was a bit small so I sent it back using their exchange system and it was brilliant I have to say, they received my helmet and were straight away able to use the notes I sent with it asking for the next size up and had my new one sent straight away, amazing service very helpful and so convenient I wish more places did this!! Helmet was amazing too, in perfect condition absolutely love it, will 100% be recommending to friends and family, could not be happier with my experience great job guys 🙏👏👌👌

VERY BAD EXPERIENCE , bought a helmet which I'v never recieved and could never get an answer why ?
On internet it says it's on his way , and on an other side it'says it's in ste maxime at chronopost .Nobody answers your requests, nore RAD or CHRONOPOST.
It's been stuck there , presumably, for a week.
I had to buy an other helmet else where which was delivered in 3 days. Now I want to be refunded asap but very difficult to go forward.

Nice store. big selection

Great selection and pricing. Delivery time is good too

I ordered a SHARK Drak/Raw Goggles + Mask Camo from RAD as a birthday gift for my brother. Unfortunately, when he opened it, we discovered that the wrong colour had been sent.

I immediately contacted RAD’s customer service and explained the situation. Since it was a gift that had already been sent outside the EU, I made it clear that I couldn’t return it. I expected a bit of understanding or flexibility — especially since the mistake was made by the seller, not me.

However, the only solution I was offered was to send the item back first, even after I explained that it wasn’t possible. They refused any other resolution or even a partial refund. When I left a review about this experience, the company publicly replied by shifting the blame to the manufacturer (Shark), even though my purchase and communication were entirely with RAD, not Shark.

It was really disappointing to see the lack of transparency and responsibility in how this was handled. The gift surprise was ruined, and instead of a simple apology and practical help, I was met with rigid policies and no empathy for a genuine customer situation.

I hope RAD takes this feedback seriously and improves their customer care, transparency, and accountability when dealing with their own mistakes.

I’d like to thank the returns team in RAD for swiftly sorting out an issue I had with a manufacturer defect on a Schuberth helmet. They ordered me a new helmet on receiving my initial email so I would have the replacement asap. Very helpful indeed!
Thank u!
Peter
Dublin

Great and reliable seller with very good prices, delivery of my helmet was quick.

I've ordered a new spare parts piece, and I received a used one, and it was wrapped by them in a careless unprofessional way.
Never again.

Excellent professional friendly service
Very helpful and does an excellent job
I wouldn’t consider taking my bike anywhere else

Pretty good shipping, very reasonable prices and selection. I ordered Alpinestars SMX S shoes, Alpinestars HDpro gloves and Sena SC2 helmet phone. No problem whatsoever except gloves did take some time because they were not in stock

I purchased an Alpinestars GP force Jacket, Rad offered a competitive price and ery fast delivery together with prompt customer service

Extremely happy with the purchase. Great prices, super-fast delivery and authentic products.

The online booking experience was not efficient, nor was it customer-friendly! Onsite staff were obviously disinterested in finding a solution.

Absolutely amazing customer service. Thought I needed a return but didn't need it but they were a pleasure to deal with start to finish. Nathan is a gentleman

It was at the time when I purchased my first bike, but forgot to buy all the other accessories, and realized it after I got my vehicle lol
Then I found this store and got all the necessary stuff from it.
Since that time i try to buy everything here because it is a time tested shop. And also the prices are slightly better than at the other.

I bought cardo edge. Coming all good. And fast. Was best price in website! Very recommended!!

easy order, fast delivery

Only ordered new visor and pinlock plus cleaners on Thursday expected delivery to Dublin was following Thursday and lo and behold it all arrived Monday 3 days early and well packaged 10/10 Rad and DpD 👍👍

Excelent relation price quality. Fast delivery. Recommend highly.