Punk Cake Reviews 

433
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the stunning presentation and delicious flavors of the bespoke celebration cakes. Buyers note how well-received these treats are at parties, emphasizing wonderful attention to detail and texture. People frequently mention the prompt, careful delivery service along with exceptionally friendly drivers who ensure everything arrives safely. Though some reviewers felt that certain options tasted overly sugary, a bit bland, or less suited for traditional slicing. Some people additionally shared isolated delivery mistakes, limited same-day menu choices, or expressed that they would not order again.

What people talk about most

Product

People report positive experiences with product, highlighting that the cakes are both visually stunning and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the cakes are both gorgeous to look at... See more

Delivery service

Customers had positive experiences with delivery service, highlighting prompt and efficient arrivals.... See more

Staff

Clients share positive opinions on staff, noting how helpful, accommodating, and personable the team is.... See more

Order

Reviewers highlight positive experiences regarding their orders, emphasizing how easy it is to order online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff were very accommodating to some changes i needed made fairly last minute and advised me on what would look good and the best way to travel with the cake to ensure i got it home safely. The c... See more

Rated 5 out of 5 stars

We ordered the incredible rainbow cake for our daughter’s 5th birthday and it was absolutely incredible. So beautifully moist, delivered promptly by an extremely lovely delivery driver. Every single g... See more

Rated 5 out of 5 stars

I ordered the Caramel Dulce le Leche cake with Raspberries & it was absolutely amazing! It was moist, generous & delicious - not overly sweet but still very decadent in flavour. The service from the... See more

Rated 5 out of 5 stars

Stunning centre-table Croquembouche creation that guaranteed festive celebrations success for our @Home party. Made with love, delivered on time, with much care. Looking forward to next time...YUM


Company details

  1. #6 of 22 best companies in Cake shop
  2. #11 of 45 best companies in Bakery
  3. #14 of 54 best companies in Confectionery
  4. #3 of 12 best companies in Dessert shop
  5. #2 of 3 best companies in Patisserie
  6. #1 of 6 best companies in Take away service

Written by the company

Punk Cake by Christina Charoniti. I started baking when I was tall enough to reach the kitchen counter, many years later Punk Cake was born in my home kitchen. Home to the Triple Hazelnut to our fantastic profiteroles and of course the majestic Croquembouche. We specialise in vegan and gluten free cakes and treats, we only make and offer, amazing products that are worth your while, money and calories. It is a shame not to try our Triple Hazelnut Cake at least once in your lifetime.


Contact info

4.8

Excellent

TrustScore 5 out of 5

433 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(433)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Vanilla Sprinkle cake is 10/10

The staff were very accommodating to some changes i needed made fairly last minute and advised me on what would look good and the best way to travel with the cake to ensure i got it home safely. The cake itself looked and tasted absolutely amazing and was perfect. So can't say thank you enough to Punk Cake for the delicious cake and can't wait to get my next cake from you!

23 August 2026
Rated 5 out of 5 stars

AMAZING CAKE

AMAZING CAKE! I am vegan so it's sometimes hard to find those beautiful vintage cake designs - especially that deliver to me out in Brockley! Punk Cake was a God send for my birthday cake - it looked great, tasted even better, and was delivered straight to my home. I can't recommend them enough!

21 August 2026
Rated 5 out of 5 stars

The flavour from pink cake

The flavour from pink cake, is soo unique, you honestly cannot find it anywhere else for such a great price from small desserts to large ones, that is why they sell out so fast. I am most grateful to the owner she is soo humble and gives customer service that goes above and beyond, thank you so much to her

9 August 2026
Rated 5 out of 5 stars

I love Punk Cake

I love Punk Cake. I’ve ordered twice now from them and both times the cakes have been phenomenal- real show stoppers. Gorgeous to look at and delicious. I have a gluten free relative and so ordered the chocolate and hazelnut gluten free cake. I tend not to like gluten free cakes but with this one, I wouldn’t have known it was gluten free. And it was HUGE! I think on the website it said it would serve 8 to 10 - but it was so tall, we served small slices and altho there were 8 of us, we still had half a cake left (but not for long!!)

9 August 2026
Unprompted review
Rated 3 out of 5 stars

If you want a beautiful cake to post on…

If you want a beautiful cake to post on Instagram, then 5/5.

If you want a cake that can be sliced and eaten to celebrate a special occasion, then 3/5.

25 July 2026
Punk Cake logo

Reply from Punk Cake

Hi Ivan, thank you for your review. We aim to provide cakes that first and foremost taste wonderful, so, I am surprised to read your review.
I hope you will give another chance in the future to prove to you that our cakes taste by far better than how they look.
Christina :)

Rated 5 out of 5 stars

Omg freaking amazing! Best cake and flavour! also GF!

Omg freaking amazing!! we order work cakes for all our collegues and tried punk cakes this time and was the best cake we have had so far and also gluten free! which no one could tell at all. we had the tripple hazelnut flavour - goated! will be purchasing again, honestly was soooo nice everyone was so gassed incuding the bday boy! thank you so much for making it happen.

14 July 2026
Rated 1 out of 5 stars

The cakes were delivered to the wrong…

The cakes were delivered to the wrong address. Staff took ownership of the mistake and were polite however the manager was rude, asking why the customer had not answered their phone.

This is not the first time that the staff have been described by customers as rude.

19 June 2026
Punk Cake logo

Reply from Punk Cake

Hi Everybodycan win, me, the manager, was trying to understand what was happening, in a direct way. I was not rude.

You on the other hand, were very frustrated and called ready to threaten with a bad review before we had the opportunity to even comprehend what was happening. It was only after your other half called and we managed to make sense.

My colleague who took ownership, also gave me the phone because she could no longer cope with you and your tone.

On top of this, you requested VEGAN AND GLUTEN FREE CUPCAKES, something we do not normally offer but we made them for your child so he can enjoy his birthday. We also re-delivered and refunded the delivery fee, something you forgot to mention. It is a shame to see that even when we go the extra mile to accommodate requests we still get a one star review.

Best of luck on finding a bakery that will make vegan, gluten free and anything other special request you may have as well as accepting attitude and shouting.

Christina Charoniti

Rated 5 out of 5 stars

Colourful cream cheese piece of art

great look of the cake in green and blue colours made 18th birthday of my daughter ever so special. delicate taste, fantastic packaging and very prompt and efficient delivery process

24 June 2026
Rated 5 out of 5 stars

Caramel Dulce le Leche perfection

I ordered the Caramel Dulce le Leche cake with Raspberries & it was absolutely amazing! It was moist, generous & delicious - not overly sweet but still very decadent in flavour.
The service from the team was also great - friendly & helped answer all my questions about delivery & timing. I would happily order again!

17 June 2026
Rated 5 out of 5 stars

Punk Cake were fantastic!

Punk Cake were fantastic. I ordered the dulce de leche cake, which was absolutely impeccable, and their delivery driver was friendly, helpful, and delivered the cake to the venue promptly. 100% recommend!

20 June 2026
Unprompted review
Rated 5 out of 5 stars

The cake was lovely

The cake was lovely, my daughter loved it. Very moist, light and airy, smooth, luxurious. The only thing was it was a bit sweet for me but it is cake and it meant to be sweet. It was a bit expensive. Overall it was delicious. The delivery service was amazing, the driver was very friendly, early, professional, courteous and pleasant at the door. 100% to the driver.

7 June 2026
Rated 5 out of 5 stars

The flavours....just...delicious

The flavours were absolutely delicious. I can only describe it as an explosion in my mouth. Fresh cream and soft sponge.

I preferred the design of the cake on the website and wish I hadn't done a message as it changes the aesthetics of the cake. The main thing any person purchasing a cake whether its for a celebration or not is to ensure the cake tastes good and this ticked all the boxes for me. Just wish they were closer to where I live as I would've been popping over more regularly. Whoever made it did a really good job with passion and should be proud of their creation. I think this should be the standard for all cake and bakery companies. The high ratings on Google are really well deserved.

26 May 2026

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