Pieminister Reviews 

457
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers had a great experience with this company. Customers frequently mention that the artisan pies are exceptionally delicious, featuring wonderfully light shortcrust pastry and generous, flavorful fillings that consistently satisfy different dietary preferences and tastes. Consumers also warmly appreciate the user-friendly online ordering process, efficient support team, and prompt home delivery services that ensure products always arrive securely packaged. However, some people mentioned frustrating issues with courier services leaving parcels outside in bad weather conditions or experiencing noticeable delivery delays. A few other reviewers additionally felt that certain pie varieties lacked sufficient meat filling or occasionally contained unpleasant pieces of gristle.

What people talk about most

Product

Consumers find product to be positive, regularly highlighting the delicious taste, light pastry, and... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the delicious taste and... See more

Delivery service

People report ambiguous experiences with delivery service, as many consumers praise prompt arrival, excellent... See more

Order

Reviewers mention positive feedback about order processes, highlighting easy website navigation, exceptional... See more

Service

Customers had positive experiences with service, frequently praising quick delivery and helpful staff who... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I felt compelled to express how delightful these pies were. I picked up a pack of four gluten-free Chicken and Leek pies, and they were fantastic in every way. The pastry was wonderfully light and del... See more

Rated 5 out of 5 stars

I cannot rate these pies and this fabulous company high enough. Not only were the pies the most delicious ever, their customer service and amazing team are unbelieveable and even ended up driving my... See more

Rated 5 out of 5 stars

Best Gluten Free pies, i have had. Great fillings, with great taste and pastry that is lovely and not the usual battle of need for a pneumatic drill to get through the pastry and a magnifying glass t... See more

Rated 5 out of 5 stars

We've enjoyed the Channa Rama and the Wild Shroom pies - a delicious taste good and feel good experience. The pies arrived swiftly and well packaged without excessive waste. There are only two of us... See more


Company details

  1. Pie shop
  2. also in
  3. British restaurant
  4. Food producer

Written by the company

Award-winning sustainable pie makers from Bristol


Contact info

4.2

Great

TrustScore 4 out of 5

457 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(457)

84 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely delicious

Arrived promptly and beautiful packaged.
All the pies were delicious.
Generous portions with lots of filling and the pastry was perfectly crisp.
Will be purchasing again for our next pie party.

22 October 2026
Unprompted review
Rated 5 out of 5 stars

The Pieminister pie selection are quality

The Pieminister pie selection are great! We sell them in our bar & kitchen establishment & always get positive feedback. The vegetarian (Wild Shroom) is very good particularly because the offering from other producers don't come close to the taste & quality.

Comments about the Moo (steak & ale) is the amount of quality meat in the pie.

I certainly can't recommend them enough.

20 October 2026
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Problem with delivery and very poor dealing with it. Ordered £50 worth of pies as a recommendation for my work colleagues. DPD failed to deliver the item despite tracking info etc. Getting a replacement/refund has proved impossible so far after 11 days from order.

19 October 2026
Unprompted review
Rated 2 out of 5 stars

The gluten free pies arrived in pieces

The gluten free pies arrived in pieces. The delivery was two hours late and the courier left the delivery in full sun by our front door. The non gf pies that were individually boxed arrived in good order. Maybe put the gf pies in individual boxes may help

30 September 2026
Unprompted review
Rated 4 out of 5 stars

Thank goodness for the quality packaging...

OK, unfair to give 4 stars as the pies are great and I've been with them for goodness knows how long.

The lost star is more down to the delivery companies leaving boxes out in the weather when there are clear instructions to leave items in a convenient crate right next to the front door.

Thank goodness for the quality packaging by Pieminister as it meant that the pies left on the door stop in the sun were still frozen by the time we got home from work. Just a few of the pie boxes were damaged.

Happy for Pieminister to get in touch as I have photos and videos if they want to follow up with DPD Local.

30 September 2026
Unprompted review
Rated 5 out of 5 stars

Best gluten free pies I have ever had

Best gluten free pies I have ever had. Not only are the gluten free pies good but the rest of the family have the other pies. The pies are full of filling, not like the usual supermarket pies that have a couple of pieces of meat in. I wish the supermarkets stocked more of the gluten free versions, but having said that it is cheaper to buy them direct as long as you buy enough to get free delivery.

There was an error made with my delivery but errors happen and they corrected the error and sent the rest of the delivery asap, so no complaints here.

3 October 2026
Unprompted review
Rated 4 out of 5 stars

The delivery took a little while longer…

The delivery took a little while longer than expected but the quality of the product is first class 👌 buying them over the Internet is a little more expensive 😳 with the postage, we visited Tesco and they sell Pieminister products off the shelf but no gluten free options, please consider approaching them to stock the gluten free items it would be greatly appreciated 😀

2 October 2026
Unprompted review
Rated 3 out of 5 stars

Not impressed, over priced and over rated.

Not impressed, the menu looks like it was written for a seven year old, moo moo this and moo moo that. No clear pricing on the menu. Okay if you're menu cards are expensive then maybe but these were just photocopies, be honest put your prices on and less of the flannel, you're selling pie and mash. On the subject of pies, I could only find a couple of small pieces of meat in my pie, the gravy was gravy mix and the peas microwaved. How do I know this, because I was a catering manager for more than 30yrs. My wife took me for a birthday meal, we liked the idea of pie and mash and expected something along the lines of the pie and mash shops in London without the parsley sauce, good honest grub with a slight premium for the city centre rates, what we got was a nonsense menu and over sold products. On a positive note the staff were delightful and attentive. P.S what's with the service charge, we're not Americans.

21 September 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous Pieminster

I love steak and kidney so had the Kate and Sydney. My husband had the steak and ale. Fabulous
Proper, traditional pies, packed with meat. Pastry good too. People with smaller appetites might be happy to cut a pie into two.

17 September 2026
Unprompted review
Rated 5 out of 5 stars

I made a mistake in sending a bereaved…

I made a mistake in sending a bereaved friend a dozen pies for her family in a time of deep grief. They were not delivered - due to a hiccup with the courier - but Pieminister accepted the loss & reissued the pies & ensured delivery. None of which they needed to do. They were kind & understanding & resolved the situation. Were very grateful & “the pies were delicious & most welcome”. Thank you very much for excellent pies & excellent service. X

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Delivery was fast

Delivery was fast. The pies arrived in Dundee still cold. That’s what I call a perfect delivery.

Our Sainsbury’s is no longer doing Free From refrigerator stuff so that meant no more Pieminister GF pies. That’s why I ordered them direct.

Pieminister make the best GF pies hands down.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Delicious pies, highly recommend.

Second time I’ve placed an order and each time I have been delighted by the quick delivery to Scotland, how well the pies were packed and most of all…how delicious each and every pie has been. Can’t recommend them enough, fabulous. 👍😊

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Lovely Gluten Free Pies

Easy to order, delivered packed well with plenty of ice to keep them fresh. I am gluten free and these are by far the best pies I've found. The only thing is you can only get chicken or beef in gluten free. I would also like another filling option just for variety.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

I have in the last year found out I…

I have in the last year found out I cant eat wheat ate in a pub angluten free beef pie it was so nice I asked the manager who cooked it and they said pie minster you can order them direct. Well I did and I love them , they do chicken and beef both lovely the pastry is like a biscuit amazing best ones I've ever had. The hubby now eats these not pukka pies he has always had. Delivery too its just fab

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely 💯 gorgeous pies

Absolutely 💯 gorgeous pies. We had the 4 meat selection and mine was chicken and mushroom. Creamy but not not too much, lumps of meat and mushroom. Lovely flavour. The crust was delicious and had enough bite to taken me back to how pies should be. Ima gonna cry the next time I have to buy from the supermarket 😩

1 August 2026
Unprompted review

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