Peacocks Pest Control Ltd Reviews 

159
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, extensive knowledge, and thorough approach to pest control. Many highlight the excellent service, noting how the team goes above and beyond to identify and resolve issues effectively, often tackling root causes for lasting solutions. People appreciate the dedication to ensuring problems are completely eradicated. Reviewers frequently commend the company's quick response times and efficient service delivery. The pricing is often described as very reasonable, offering great value. Furthermore, consumers appreciate the clear communication and helpful advice provided, making stressful situations much calmer and ensuring a smooth, reassuring experience from start to finish.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Customers consistently note positive experiences with service, praising the thoroughness, tidiness, and... See more

Response time

People report positive experiences with response times, noting that the company is very quick to respond to... See more

Price

Customers had positive experiences with price, consistently finding the pricing to be excellent, fair, and... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The very best pest control professional i've ever engaged. Gareth was really thorougher and really polite. He explained the situation and gave me my options clearly. He also went well over and above... See more

Rated 5 out of 5 stars

Honestly. Absolutely brilliant experience working with Gareth. Highest professional standards and a very intelligent guy who is thorough and determined to resolve the root cause of any problem. Years... See more

Rated 5 out of 5 stars

Gareth from PPC attended my neighbours house late evening due to wasp nests needing removal. He was able to help us with a nest in a very hard to reach location by my shower vent, which meant wasps... See more

Rated 5 out of 5 stars

I have been very happy with the Services of Peacocks Pest Control and I recommend them wholeheartedly. Gareth is very thorough in checking for pests and placing as many traps as are needed. Moreover,... See more


Company details

  1. #4 of 24 best companies in Pest control service

Written by the company

At Peacocks Pest Control Ltd we are passionate about pests, and solving issues associated with them. We are a family run husband and wife team. We are located in western Surrey. We pride ourselves in providing efficient, humane, fair and environmentally friendly pest control.


Contact info

4.9

Excellent

TrustScore 5 out of 5

159 reviews

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4.9

All reviews

(159)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super!

Knowledgeable, reliable, punctual and polite - what more can you ask for!? Highly recommended!

6 July 2026
Rated 5 out of 5 stars

From my first phone contact with…

From my first phone contact with Peacocks I was impressed by their professionalism and friendly, reassuring attitude towards my squirrel problem. The staff who visited were polite and efficient. I would happily recommend Peacocks.

29 June 2026
Rated 5 out of 5 stars

Great service and really good value

Great service and really good value. Peacocks were very quick to respond to my enquiry and arranged a survey promptly. We suspected we had a rat problem, which they confirmed, and their survey report and recommendations were clear and helpful.

Once we decided to go ahead with the recommended work, they were able to come back within just a few days. On both visits, they were thorough, tidy and cleaned up which was much appreciated. Every person I dealt with was friendly, knowledgeable and full of useful advice. I also really appreciated their humane approach.

Would happily recommend.

23 June 2026
Rated 5 out of 5 stars

Good service

I particularly like the ethos of this company and found Gareth to be very helpful and thorough in solving a problem which was not as obvious as it might have been.
I was very pleased with Gareth's manner and service.

23 June 2026
Rated 5 out of 5 stars

Exceptional

Exceptional! This team where responsive and clear with the expectations. Jordan was fantastic! He was thorough and explained everything clearly, he put my mind at ease and the team where focused on fixing the route case and not just taking temporary-preventative action. I highly recommend them all if you need through, honest, transparent and successful solutions to pest control! Thank you Jordan and team!

26 May 2026
Rated 5 out of 5 stars

He came, He saw, He sorted!!

We were really impressed with Gareth's knowledge of rats and their behaviour. He was also very thoughtful of the factors around him. For example suggested traps rather than poison as there were cats and dogs around our garden.

In the end, Gareth found an access point to the sewers that was nolonger closed as it should be. He sorted that out and our problem was solved. Thank you Gareth!!

22 May 2026
Rated 5 out of 5 stars

Squirrel problem sorted

Finding you have noises coming from your loft and then seeing a squirrel popping their head out of gutter/soffit area you want a professional organisation to help and quickly
When I contacted Peacocks I got a callback early next day and an appointment within days
Garth identified the issues and came up with a plan and a timetable to sort the squirrel problem out.
When we needed more advice it was only a call away.
Hopefully the problem is on its way to being solved
I cannot praise Peacocks highly enough
Service which is exemplary

10 June 2026
Rated 5 out of 5 stars

We had a problem with carpet moths and…

We had a problem with carpet moths and after a bit of searching chose to use Peacocks pest control Ltd, as a Which member I was aware that they did recommend traders and Peacocks pest control services Ltd was on there list.
They have provided a very professional service with a clear plan of how they would deal with the moth problem. This was carried out over 2 visits a month apart.
The second visit has just taken place and we have seen a 99% reduction since the first visit, the field microbiologist who attended said you may see a few moths from the first to second visit which we did.
They did say the treatment will last for around 9 months, we have book them to return in 9 months for a return maintenance visit to make sure we don’t experience the month problem again, luckily the area of carpet they were feeding on is hidden under the log basket for the log burner!

8 June 2026
Rated 5 out of 5 stars

Great service and extremely knowledgeable

Having seen the great reviews for Peacocks Pest Control on Checkatrade we called Gareth out to help with a rat infestation in the attic/walls of our home. We had previously used the council's pest control service twice, but the issue persisted. After a thorough inspection and report, Gareth recommended a course of treatment to prevent the rats entering our property via the drains, including coming out free of charge to check in on an issue during the treatment. This initially resolved the issue for a few months, until we heard the tell-tale sounds of rats in the walls ... Gareth has since come back out to the property (at a reduced fee due to this being a re-infestation), done another survey, and put forward a new solution which we're currently trialling, with our fingers crossed for a successful outcome! Throughout the process Gareth has been professional, honest and extremely helpful and knowledgeable. I like the fact that the company is environmentally aware and using traps over poison. Whilst our issue is currently ongoing, I feel confident that Peacocks Pest Control will resolve it, and hope to be writing a final review to confirm that in due course. Watch this space!

8 June 2026
Rated 5 out of 5 stars

Great service

Great service, Gareth listened and explained the process, I spoke to a few companies and everyone was just trying to sell me a treatment rather than listening to the scenario. As I run a Airbnb the guests staying 2 nights mentioned bed bugs but no one else had this experience so it was important that the checks where done rather than just treatment. Thank you!

19 May 2026

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