HPO Homes Reviews 

12
TrustScore 4 out of 5

4.0

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Company details

  1. Solar Energy Company
  2. Gas engineer

Written by the company

HPO is a family-run energy solutions company specialising in solar panel (PV) and battery storage installations, EV charger installs, and gas boiler upgrades and servicing. We help homeowners reduce energy bills, improve efficiency, and future-proof their homes with reliable, high-quality systems. We install solar nationwide, with key areas including Birmingham, Staffordshire, Sheffield, Manchester and Liverpool. Our gas and boiler services cover the West Midlands and Staffordshire. With experience delivering ECO4 and GBIS projects, we provide expert advice, professional installation, and a complete home energy solution.


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4.0

Great

TrustScore 4 out of 5

12 reviews

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4.0

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(12)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

I would highly recommend this company…

I would highly recommend this company went above and beyond from start to finish of job 👍

30 June 2026
Unprompted review
HPO Homes logo

Reply from HPO Homes

Hi there

Thank you for leaving us a five-star review.
We appreciate your time and feedback and are are glad you enjoyed the HPO experience.
Please reach out if we can help any further.

The HPO Team

Rated 5 out of 5 stars

Great professionals

The client service that they provide is outstanding. From the first contact with the company it has been a very positive experience. Theo, the sales man was very thorough and helpful when explaining the scheme and answered all of our questions clearly. He went beyond his duty by helping us swap energy providers to achieve the best return from of our solar panels.

The installation was quick and minimum disruption. We had a daily phone call from the headquarters to check if installation was going as expected and we were happy with the installers that they sent. The installers were polite and very respectful, and all was up and running in 3 days. They help us to install the app and connect to our system before they left.

It has been only a few days since it has been fully functioning but we can monitor and see it working.

All in all very happy customer and I’d recommend them

15 July 2026
Unprompted review
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Reply from HPO Homes

Hi there
Thank you so very much, for taking the time to write us a five-star review.
we do appreciate the feedback, and are thrilled that you've had a great experience with us at HPO Homes Ltd.
If we can assist in the future, please reach out. We would love to help.
The HPO Team.

Rated 1 out of 5 stars

Very disappointed

Very disappointed. Stated they were unable to build an installation for my property without asking me any questions. I have had several quotes for installations from other companies who all use the same shading mapping system and all bothered to ask whether the tree visible in that mapping system was still there as it will cause a lot of problems - it isn’t. Some decent customer service in a simple phone call with establish this or even the arranged remote consultation which was cancelled and allegedly an email was sent but was never received which is incredibly unusual these days. Avoid.

13 July 2026
Unprompted review
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Reply from HPO Homes

Hi Stuart,

Thank you for your feedback. We’re sorry to hear you were disappointed.

After reviewing your property and energy usage, our design team felt we couldn’t build a system that would provide enough savings to put you in a better financial position. Rather than recommending something we didn’t believe would offer good value, we made the decision not to proceed.

We appreciate that a further conversation may have helped explain this more clearly, and we’re sorry if our communication fell short on this occasion.

If you’d like to have another conversation about your property and requirements, we’d be more than happy to take another look and see if there’s a suitable solution.

Rated 5 out of 5 stars

Lovely family company

Lovely family company, feel very looked after! Even after the installation has been set up and sorted, I still feel like they’ve got our back if we ever need them.

19 May 2026
Unprompted review
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Reply from HPO Homes

Thank you, Alice

Another great five-star review.

We so appreciate your time in writing it.
And are pleased to hear the installation went well.

If we can help in anyway, please get in touch.

The HPO Homes Team.

Rated 5 out of 5 stars

Great Solar Panel installation

HPO planned and installed my home solar panels and battery system. Great experience from initial survey and planning through to the installation itself and after support. The service could not have been better

9 April 2026
Unprompted review
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Reply from HPO Homes

Hi Dan

Thank you for the five-star review and taking the time to write it.

Customer feedback is very important to us, knowing you're experience was great too.

Should you need anything else, please contact the team.

The HPO Homes Team.

Rated 5 out of 5 stars

Really happy

From the initial consultation through to the installation and finance arrangements, the whole experience was excellent. The team were professional, knowledgeable, and kept me informed every step of the way.

The installation of the solar panels, battery, and inverter was completed to a high standard, and the installers were punctual, tidy, and clearly took pride in their work. The finance process was also straightforward, with everything explained clearly and no hidden surprises.

I'm really pleased with the quality of the system and the installation, and everything has been working exactly as expected. Overall, it was a great experience from start to finish, and I wouldn't hesitate to recommend them to anyone considering solar

2 April 2026
Unprompted review
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Reply from HPO Homes

Hi Pete

Thank you for taking the time to leave us a five-star review.

We really appreciate your feedback, and are pleased to hear the HPO experience was a good one.

If we can help with anything going forward, please contact us.

The HPO Homes Team.

Rated 5 out of 5 stars

The install and whole experience went…

The install and whole experience went really well from start to finish. Everything was explained really well from the sales team and the installers were very good, very tidy and had the job done when they said it was going to be finished. 5⭐️

8 May 2026
Unprompted review
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Reply from HPO Homes

Hi Jamie

Thank you for a great five-star review, and taking the time.

Your feedback is appreciated, and its great to hear your experience was very good.

If you need anything in the future, please contact us, we would love to help.

The HPO Homes Team.

Rated 5 out of 5 stars

Faultless Process from Start to Finish ⭐️⭐️⭐️⭐️⭐️

What can I say, from a cold knock on the door from lovely Ethan who was the whole reason we even agreed to sit a meeting to discuss solar panels, to meeting Charles who was so lovely and professional we decided solar was right for us. From signing up the process has been smooth and seamless. Every person we have spoken to has been nothing but professional and beyond helpful. From signing up out panels were installed and working within a couple of weeks and we’re loving the benefits already! The installation teams, scaffolding, roofer and electricians were amazing on the two days there were here, respectful of our property and worked so hard even during the heatwave. We are so happy with the end result to the point our neighbours have registered interest already. I cannot recommend HPO Homes and the Teams enough and if you are cynical or dubious then don’t be - you will not regret using them whilst doing your bit for the environment and your pocket!!

26 June 2026
Unprompted review
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Reply from HPO Homes

Hi Rebecca

Thank you so much for a wonderful five-star review, It's so appreciated, Charles and Ethan will be grateful of the mention too.

We are continually striving to improve the customers experience, So your feedback is important.

Should you need anything in the future, please reach out.

The HPO Team.

Rated 5 out of 5 stars

An Excellent Experience

From the initial knock on the door, to the consultation, to the constant barrage of questions from me and my wife, to the installation and the after care, all of the team at HPO made sure the service we received was excellent and tailored to suit us.

The whole team at HPO went above and beyond to ensure all of our questions were answered, and all problems solved prior to any commitments to go ahead.

The system itself is very impressive, and I am looking forward to the benefits of it for years to come, knowing full well I can rely on the HPO team should anything need sorting.

A fantastic experience and service from start to finish.

18 June 2026
Unprompted review
HPO Homes logo

Reply from HPO Homes

Hi Lewis

Thank you so much for taking the time to leave us a five-star review.

We so appreciate the feedback, and knowing the process went so smoothly for you, is great to know.

If we can help in the future, please reach out.

The HPO Team.

Rated 5 out of 5 stars

My experience with HPO homes was…

My experience with HPO homes was phenomenal.
From my first adviser call with Theo right through to completion of my solar panels and battery being installed.
My advisor gave me full information, with his support I got exactly what I asked for- I wanted a set up for my use with enough battery storage to offset the dark hours. My usage is currently quite high with there being 3 adults in a fully electric house but they aren't the future fit requirements I will need when my sons leave home - with his help and advice i have enough solar panels to charge my 11.2kw battery and cover daily use - before my sons leave i will have a shortfall but once they leave home it will be more than enough for my needs. I had had other quotes and they were all trying for the biggest sale - my HPO adviser was the one that pointed out that I didn't have enough roof space for enough solar panels to even be able to charge some of the bigger batteries I'd been quoted for. From a total of 8 quotes this was the first advisor that actually listened to what i wanted and what i needed. Keco followed up this experience with a professional, high quality installation and it was all finished of with all the necessary paperwork and certificates within a week to get my solar sorted with my energy supplier.
My advisor was second to none, he gave me the full information I needed to make an informed decision.

17 March 2026
Unprompted review
HPO Homes logo

Reply from HPO Homes

Hi there

Thank you so much for taking the time to leave us a five-star review.
We really appreciate your feedback and are glad that you've enjoyed your HPO experience.

If you need anything in the future, please make sure you contact us - We would love to help.

The HPO Team

Rated 3 out of 5 stars

Didn’t buy but this review may help

Second time these guys have knocked on my door with regards to selling a lease system for solar panels, which if you have electricity bills of +£80 per month, it could begin to make financial sense. I’d note that they take a lot of details up front such as name, address, dob, tel, and they want photos of your energy statement. There are workarounds for this as ultimately that gives them 75% of your ID. I didn’t let them take full image pics of statements… financials fine, but not the whole image to prevent fraud. Gave an alias name and a false dob. They need name to know who they’re talking to and the dob is required because they need to ensure any lease/loan of solar panels are paid off by your 80th birthday. They also want an email address to send appointment details too. They called me within 5 mins and I talked through and decided it wasn’t for me. They weren’t pushy, but there seems to be a lot of info gathered up front - i’d just suggest treading with caution to protect your identity. With that said, they have a website, there were 3 guys knocking on doors so looks legit as an operation and the caller was polite and informative. I asked them to remove all record of me based upon not going forward as is my legal right, which they confirmed they would. Hope this info helps someone

23 April 2026
Unprompted review
Rated 1 out of 5 stars

Ignored all the "no cold caller"…

Ignored all the "no cold caller" notices on my 86 year old Fathers front door. Entered and attempted to help him with his finances to see if he was eligible for loft installation. Claimed that they were working with the council (which the council later confirmed is not true).

Avoid scammy companies like this

21 November 2025
Unprompted review

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