Parfens Reviews 

106
TrustScore 4.5 out of 5

4.7

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Company details

  1. Perfume store
  2. Cosmetics and Perfumes Supplier

Written by the company

Immergez-vous dans un voyage initiatique à la Haute Parfumerie. PARFENS vous offre la possibilité de tester tous les mois des parfums de niche uniques. Abonnez-vous et commencez votre expérience avec PARFENS. Livraison gratuite dans le monde pour les abonnés.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

106 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(106)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service!

1 August 2026
Parfens logo

Reply from Parfens

Bonjour Sheik,

Merci beaucoup pour votre fidélité et pour ce nouveau retour ! 🌟

Ravis que vous continuiez à apprécier notre service et votre expérience chez PARFENS.

À très bientôt ✨

L’équipe PARFENS

Rated 5 out of 5 stars

The service is great

The service is great! The site has an amazing selection perfumes, many of which i’d have no other way of trying; the concept of trying out new things each month without committing to a full bottle is perfect.
The customer support is amazing, they’re so helpful, every time I had an issue they always solve it very fast and efficiently

29 December 2025
Parfens logo

Reply from Parfens

Hello Yulia,

Thank you so much for this wonderful review!

We’re thrilled to hear that you enjoy both the concept of the subscription and our perfume selection, especially the opportunity to discover fragrances you might not otherwise have access to. It also means a lot to us to know that our customer support has been helpful and responsive whenever needed.

Thank you for your trust, and we look forward to bringing you many more exciting fragrance discoveries each month ✨

PARFENS team

Rated 5 out of 5 stars

Happy customer

I have a subscription and I am always happy to receive my monthly treat

27 December 2025
Parfens logo

Reply from Parfens

Hello Frouke,

Thank you so much for your lovely feedback!

We’re delighted to hear that you enjoy your subscription and look forward to your monthly treat.

Wishing you many more beautiful fragrance discoveries ahead ✨

PARFENS team

Rated 5 out of 5 stars

Wonderful team and customer support

Wonderful team and customer support. There are interesting brands that you can get to know through a subscription.

3 November 2025
Parfens logo

Reply from Parfens

Hello Marina,

Thank you so much for your kind review! We’re delighted to hear that you enjoy our team and customer support. ✨

We hope you continue to discover the interesting brands we offer as well as the upcoming new ones! 🌸

PARFENS Team

Rated 5 out of 5 stars

The customer service is fast

The customer service is fast, efficient, and professional. The perfumes are original, and it's really cool that you can order 8 ml to try the scent.

3 September 2025
Parfens logo

Reply from Parfens

Hello,

Thank you so much for your kind words!

We’re thrilled to hear that you enjoyed our fast and professional customer service.
It’s great that you love being able to try our perfumes in 8 ml sizes — discovering new scents should always be this fun! ✨

PARFENS Team

Rated 5 out of 5 stars
Parfens logo

Reply from Parfens

Hello,

Thank you so much for your enthusiastic feedback! We're really glad to know you had a positive experience and appreciate your trust in us.

Looking forward to having you back again soon!

PARFENS Team

Rated 5 out of 5 stars

I ordered twice from them

I ordered twice from them, really nice an friendly people and samples were always added
100% would recommend

29 April 2025
Parfens logo

Reply from Parfens

Hello Sam,

Thank you so much for your kind words and for ordering from us twice!

We're delighted to hear you had a great experience — it's always a pleasure to include a few extra samples for our valued customers. 😊

We truly appreciate your recommendation and look forward to seeing you again soon!

PARFENS team

Show reviews in all languages. (106 reviews)

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