A gorgeous villa in the beautiful Tuscan countryside. A fully equipped apartment with a stunning view. Very friendly owners who go out of their way to help. Close to Volterra. An hour's drive to citie... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had a great experience with this company. Fabulous villa and great service from the company representative. A welcome pack on arrival and a really thoughtful gift when we left. Would 100% recommend.
Company replied
It´s a great place to make relaxing holydays in a quiet environment. The apartment was very nice and good equipped. The pool area is also convenient. The host Federico is a helpful guy. It´s a good... See more
Company replied
It’s a great website and gives you lots of information including the price and up to date availability. If there’s any other information you need then Posarelli are able to get it to you very quickly.... See more
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Company details
- #22 of 24 best companies in Holiday home letting agency
- #6 of 7 best companies in Holiday Apartment Rental
- #17 of 23 best companies in Holiday Home
- #26 of 36 best companies in Vacation rental
- #2 of 3 best companies in Wedding Venue
Written by the company
Great Selection of over 700 exclusive villas with pool in in 600 destinations, 35K satisfied customers every year, but above all Great Dedication and Passion.
PosarelliVillas, Leading Villa Holiday Specialist.
Written by the company
- Great Selection, Excellent Service and Best Price guaranteed.
- We have a variety of villas with pool across popular holiday destinations including Italy, Greece, Croatia and Spain. All our villas are hand-selected, verified and inspected by our experienced experts to guarantee you the promised quality. Visit our website to view our full range of villas and start planning your holiday today, a knowledgeable team of travel experts is at your service.
Contact info
Wellington House, CB11BH, Cambridge, Cambridgeshire, United Kingdom
- +441223800238
- booking@posarellivillas.com
- posarellivillas.com
4.5
Excellent
593 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Fantastic
We wanted to thank you for our holiday at Villa Serapias in Corfu and we had a fantastic time and I am sorry I didn’t get a chance to review
19 June 2026
Unprompted review
Reply from PosarelliVillas GB ltd
Thank you so much, Lesley! We're delighted to hear that you had such a great time. We hope to welcome you back to one of our dream villas again soon!
Easy to work with
Responses were quick and personal. PosarelliVillas was willing to work with us for on a few things and that was very helpful. Very easy to work with!
8 July 2026
Reply from PosarelliVillas GB ltd
Thank you for your feedback, Andrew, and for choosing to stay with us for an extended period. We truly appreciate it. Wishing you all the best!
Customer centric experince
They truly understands that hospitality is above all a human business.
During a frightening period of disruption and bombing in the Middle East, their team responded with genuine empathy, care, and urgency. They extended my reservation for several days without any fees and simply told me to rebook whenever I felt safe. Every call and email was answered quickly and with compassion.
Laura and Daniela were especially amazing. They turned a stressful situation into a flawless customer experience and earned my trust for the future. I will gladly book with them again because of the humanity behind it.
10 July 2026
Reply from PosarelliVillas GB ltd
Thank you so much for your heartfelt review and for taking the time to share your experience.
We’re delighted to know that our assistance helped make a stressful situation a little easier for you.
Your appreciation means a great deal to our entire team, as we always strive to provide not only efficient service but also genuine care and understanding.
We are truly grateful for your kind words, Omar.
PosarelliVIllas Team
Beach Villa Blue in Corfu offered us an unforgettable summer holiday!
Posarellivillas have beautiful Mediterranean Villas! We personally spent our summer holiday in Beach Villa Blue in Corfu, Greece and it was magnificent, truly one of the best we had in our lives! I really suggest them because they also have very kind and helpful staff willing to help you in any way and offer you a fantastic holiday!!! Keep up the good work!
15 June 2026
Unprompted review
Reply from PosarelliVillas GB ltd
Thank you so much for your wonderful review Mara. We're delighted to hear that you had such a memorable stay. It means a great deal to us that you consider it one of the best holidays you've ever had.
We're also pleased that our team could help make your experience as smooth and enjoyable as possible. We truly appreciate your recommendation and hope to welcome you back for another unforgettable getaway in the future!
PosarelliVillas Team
Terrible experience
Terrible experience. Booked one of their villas.It was dirty..rodent droppings..and beds that were disgusting to sleep on.
We moved out after one night.They made no attempt to reimburse us.
Stay away this company is totally unreliable.
DM
18 May 2026
Unprompted review
Reply from PosarelliVillas GB ltd
Following our prompt local representative inspection and examination of the photos and videos provided, we found that there was no objective reason to vacate the villa due to the presence of a small lizard or concerns regarding the beds, which were exactly as shown in the photo gallery.
Although the villa did not meet your expectations, we responded within two hours of receiving your complaint and, as a gesture of goodwill, offered an upgrade from a 3-star to a 4-star villa nearby. As outlined in our GC, we are unable to reimburse accommodation costs arranged independently, including your chosen hotel.
Reply from PosarelliVillas GB ltd
Thank you, Camilla. We look forward to assisting you with your reservation again next year.
PosarelliVillas Team
Easy booking process
29 April 2026
Reply from PosarelliVillas GB ltd
Thank you, Sue. We wish you a wonderful long holiday in Tuscany!
Reply from PosarelliVillas GB ltd
Thank you, Anuk. We look forward to hosting you again at one of our beautiful venues.
PosarelliVillas Team
Quick response
22 April 2026
Reply from PosarelliVillas GB ltd
Thank you Arvid, we wish you a great stay.
PosarelliVillas Team
User friendly
Really easy booking process. Responsed to questions via email that I had before booking quickly.
22 April 2026
Reply from PosarelliVillas GB ltd
Thank you for your lovely review, we wish you a great stay in Crete.
PosarelliVillasTeam
Reply from PosarelliVillas GB ltd
Thank you for your feedback, we hope to see you again at one of our properties in a near future.
Best Regards
PosarelliVillas Team
Reply from PosarelliVillas GB ltd
Thank you for your kind feedback! We’re delighted to hear that you found the booking process easy. We wish you a great week!
PosarelliVillas Team
Wonderful villa with awful road to it
The villa was wonderful, clean with breath taking views over Albanian mountains and the lagoon and sea across. The swimming pool was cold and needed cleaned and was attended to on our last day which was sunny.
Beds were very comfortable and so were the sheets. All bedrooms had en-suite bathrooms.
Sunrise from the villa is wonderful.
The side road to the villa is really bad with potholes and no tarmac so be careful.
Better direction to the villa with pictures of landmarks would be helpful.
There was no water, milk or salt/ oil on arrival. Basics to set us up would have been useful.
Also sign posting to shops close by and a map showing this would be useful.
Places to visit and restaurants recommendations would have been useful.
1 April 2026
Reply from PosarelliVillas GB ltd
Dear Hitesh.,
Thank you for your kind words about the villa and the spectacular views. Unfortunately, the weather was not favourable and affected your stay.
Your comments regarding the access road are noted, and we will make sure future guests are advised more clearly. The property is self-catering; therefore, the mentioned items are not included. However, we understand that these can be helpful after arrival and we will consider your suggestion. We will also work on improving the information such as directions, nearby shop and restaurant details shared with guests prior to arrival.
We hope to have the opportunity to welcome you back in the future.
Kind regards
PosarelliVillas Team
Online service respond is quick and polite.
The website is easy to navigate and the purchasing process went smoothly. I asked for additional information through the chatbot and received a quick response. The chatbot forwarded my request to the service center, and I received an email reply the next morning. Then I had a question and I sent an email and got a quick reply back. The service is polite and respons period is short. Thanks, best regards Vilborg
10 March 2026
Reply from PosarelliVillas GB ltd
Dear Vilborg,
Thank you so much for your wonderful words and for taking the time to share your experience with us. We truly appreciate your fantastic review.
Thank you infinitely for your trust. We hope to have the pleasure of assisting you again soon and welcoming you to one of our villas for an unforgettable stay.
Warm regards from the entire team
Great and easy communication
Great and easy communication! Many options to pay, even PayPal!!! Love it!
11 March 2026
Reply from PosarelliVillas GB ltd
Thank you Kevin, we wish you a great stay in Crete.
Bait and Switch
Bait and Switch. I booked the heavily advertised Tuscan Castle Experience in July of 2025. Reservation was paid for and my stay was noted as "confirmed" in the voucher I received within one day. Fast forward to February 2026, two months prior to the trip, and I receive an email purporting to move my stay to a location over an hour away, no restaurant on site, middle of nowhere. I try to check the property but the link is broken. Posarelli claims they didn't know that they did not have availability for my stay when i booked it. Of course its their obligation to know. As a result of their mistake, without informing me of the mistake, and without consulting me or asking me, they decided to send me to a completely different type of property (not a castle, no services, more like an airbnb) and suggested i should be happy about it. They refuse to call despite promises to do so, and they suggest i should make an international long-distance call if I really want to talk to them. As far as i can tell, they heavily advertise the Tuscan Castle and then move people to underperforming properties.
17 February 2026
Unprompted review
Reply from PosarelliVillas GB ltd
Dear Bryce.
We understand your disappointment and appreciate the opportunity to clarify the situation.
The booking was not made with PosarelliVillas, but was part of a complete travel package (accommodation, flights, car hire, etc.) sold by an American agency operating through an Italian representative. We are therefore not aware of the contractual terms, pricing, or package details, and any related complaints should have been addressed to that agency.
The booking was cancelled by the property. Despite this, we promptly offered re-accommodation at alternative properties of an equivalent or higher standard in nearby areas, or at the Castle on alternative dates, covering all additional costs, even though we receive a fixed amount per booking from the American agency.
We regret the inconvenience caused and believe that our actions demonstrate the care, flexibility, and support we strive to provide. We therefore hope this clarification helps place the situation in its proper context.
Best Regards
PosarelliVillas Team
Such a simple transaction
Such a simple transaction, great website and lots of relevant detail.
18 February 2026
Reply from PosarelliVillas GB ltd
We appreciate you taking the time to share your experience, Neal. Casa Lucia is a great choice!
Easy, and kind Staff
The Booking with Passarelli Villas, was a very good experience. the stuff is kind and Helpfull. would Book again
20 February 2026
Reply from PosarelliVillas GB ltd
Thank you very much! We truly appreciate your feedback and we wish you a great stay at Villa Marina.
Straight forward booking
Straight forward booking , confirmation email received straight away
9 February 2026
Reply from PosarelliVillas GB ltd
Thank you for your feedback, Andrea. We’re delighted you chose us again this year and truly appreciate your continued trust.
PosarelliVillas Team
Nice company
Easy to book, helpful and very fair price (although we haven‘t stayed yet), the villa looks lovely.
4 February 2026
Reply from PosarelliVillas GB ltd
Thank you for being a loyal guest Gabi, we wish you another lovely stay in Crete.
PosarelliVillas Team
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