This is my first purchase using Swappa. Some nervousness about buying second hand electronics online, but this experience was perfect. Seller shipped the item promptly and it arrived on time. Shipment... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Buying on Swappa was quick and painless. You can sign up to get alerts when a new listing is made for a device you want, and that's a feature I thought was really helpful. I'd argue with Swappa's... See more
Outstanding! Simple, easy to understand, great messaging between seller and buyer. The only issue I had was providing really good pictures to prove it’s pristine. But once I used a flash and did bette... See more
Buying for a family of four, I have successfully purchased 14 devices through Swappa through the years. Always reliable. Always a good experience. I recommend to anyone looking. Even some new devices... See more
Company details
- Electronics store
- Mobile Phone Shop
- Computer Shop
- Internet shop
- Online marketplace
- Second-hand Computer Shop
Information provided by various external sources
Swappa makes it safe and easy to buy and sell gently used technology, including smartphones, cameras, video games, tablets, laptops, watches, VR, electronics and more.
Buy and sell newish tech on Swappa
Written by the company
- Safe, friendly marketplace with less fees
- On Swappa you buy and sell directly with other users. Cutting out the middleman means you join a community market with the best prices and highest value.
Contact info
6324 N Chatham Ave, #309, 64151, Kansas City, United States
- 860-479-2772
- help@swappa.com
- swappa.com
4.8
Excellent
38k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
THE best seller
THE best seller. Have now purchased 3 (I think?) phones from CirCas. As long as they're in business, I'll buy from them. Thank you CirCas!
6 September 2026
I have been using Swappa for years and…
I have been using Swappa for years and so far the experience has been excellent without any problems whatsoever. Seller are 100% more precise as compared to eBay and quality has been among my priority.
Recently i bought an iPad which arrived fast and as described. Very happy with Swappa.
Trustworthy platform I recommend.
6 September 2026
3rd time using Swappa
3rd time using Swappa. 2 fantastic experiences 1 not so much, but they backed me and I showed delivery. Will definitely use again! Swappa gets the views other sites don’t!
3 September 2026
Unprompted review
Ordering was easy
Ordering was easy, information is clear, packing was sufficient, delivery was quicker than expected. I am so happy to have found what I was looking for at a reasonable price. Thank you!
5 September 2026
I had never heard of Swappa
I had never heard of Swappa but after disappointing searches on Amazon and Best Buy, I went online to see if I could find a good price on a renewed Pixel 10. On Swappa I found exactly what I was looking for and their professional approach made me fairly confident I would get what was offered. I guess people who are more familiar with Swappa would say Yeah, that's what they do. Since I got exactly what I expected I'm now one of those people.
29 August 2026
No nonsense sale
I like how it’s a no nonsense sale. The battery life for all the phones are listed and the condition is accurate.
5 September 2026
You had competitive products and a…
You had competitive products and a straight-forward process no hidden fees. My item was received just as listed even with bonuses so I will surely be shopping with Swappa again! Thanks
29 August 2026
Swappa made it easy
Swappa made my technology purchase incredibly easy, and gave me confidence that my purchase was legit.
5 September 2026
Great experience buying through Swappa
Great experience buying through Swappa. The process was simple and straightforward, and the phone I purchased arrived exactly as described, in excellent condition. Everything worked perfectly and I’m very happy with the purchase. I would definitely use Swappa again.
5 September 2026
So far so good.
5 September 2026
Great Exerience with Swappa
Got exactly what I ordered with a very quick delivery! I am very happy with my Swappa experience and their suppliers.
5 September 2026
Unprompted review
Happy Customer! I received exactly what I ordered and…
I received exactly what I ordered and received it promptly! I'm very pleased with my purchase!
4 September 2026
Easy to use service that provides…
Easy to use service that provides security and peace of mind with your purchases and sales
5 September 2026
TRUSTWORTHY
The people on this site make it a very reliable source with no worries and if there is any complications the swappa team will rectify the situation as soon as possible.
4 September 2026
Unprompted review
Great transaction
Great transaction. iPhone 15 arrived as described, overall excellent condition. A few minor scratches on the screen and slight paint chipping around the camera area, but nothing significant. Phone looks good and works perfectly. Would buy from this seller.
5 September 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.