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Super E-cig Ltd Reviews 

1,690
•
TrustScore 5 out of 5

5.0

Electronic cigarette store
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Review summary

Created with AI, based on recent reviews

Looking at 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally friendly, welcoming, and always ready to help with expert product knowledge. People also love the online store, noting that the website is very easy to navigate and makes placing orders a breeze. Shoppers consistently praise the fast and reliable delivery service, with many receiving their packages as early as the next day. Buyers are especially happy with the great rewards scheme and competitive prices that provide excellent value on every purchase. Consumers emphasize that they would happily recommend this reliable business to friends and family without hesitation.

What people talk about most

Service

People report high satisfaction with the service, praising the efficient and reliable experience. Consumers... See more

Staff

Customers consistently note positive experiences with staff, describing team members as exceptionally... See more

Product

Customers consistently report great satisfaction with the product offerings and the extensive variety... See more

Delivery service

Clients share positive opinions on delivery service, highlighting consistently fast and reliable shipping... See more

Order

Users describe positive interactions with order, highlighting fast shipping times and user-friendly websites.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The usual experience - Every time I shop here Its quick and easy with lots of options for vaping, Ive never had an issue and Im always given a reward for shopping here like a discount on my next shop... See more

Rated 5 out of 5 stars

Easy to use website even for a technophobe like myself.. Royal Mail tracked delivery was spot on and on estimated time. Products absolutely what I was looking for , packaged well even the manual wa... See more

Company replied

Rated 5 out of 5 stars

easy website to order from. very quick to be able to collect from. great offers and prices. no bad experiences or problems using this company and after recommendations from my numerous transaction... See more

Company replied

Rated 5 out of 5 stars

All members of staff are so lovely, welcoming and their knowledge of the products they sell is amazing. They don't rush you or try to influence you on your purchase and take their time to fully expl... See more

Company details

  1. #3 of 118 best companies in Electronic cigarette store
  2. #2 of 47 best companies in Battery shop
  3. #2 of 117 best companies in Vaporiser shop

Written by the company

Super E-cig was Est 2012, we have a huge range of Eliquid flavours, vape kits, tanks, pod systems, coils and vape accessories to choose from. We aim to sell the highest quality products at the lowest price possible!

Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,690)

155 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Very reliable and excellent service

Excellent online service. I’ve been ordering for approx 12 months and never been let down. Good selection of stock and Orders always arrive really quick. Highly recommended by someone who has high expectations when it comes to customer service.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Have ordered a few times and always had a great experience,The last time was exceptional ordered over the weekend and on the Monday a staff member had personally delivered my package which meant I had the products in time for my holiday

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service
Fast delivery, good customer service, will always call if an item is not available to offer a replacement

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Best Vape shop for miles

All members of staff are so lovely, welcoming and their knowledge of the products they sell is amazing. They don't rush you or try to influence you on your purchase and take their time to fully explain anything you ask.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, delivery? Product
Received wrong order once and customer service was fantastic. Won't use anywhere else.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

super E cig

Used super E cig a couple of times now, great prices and free delivery.
Always plenty of updates about the order.

25 July 2026
Unprompted review

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