Hello Stoveworld. Ordering and delivery were 100% efficient including the packing. But you are no doubt aware it's the peak time of year for installing fire-places and our local installer is fully b... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently purchased the Hampton Vista 500 pedestal Bioethanol stove.Absolutely love it!, beautiful design, atmospheric and gives off a fair amount of heat. Delivery man very obliging and brought th... See more
Company replied
Purchased replacement fire brick set for Ecosy + Panoramic Slimline. Easy & straightforward ordering process on website. Competive price compared to buying vermiculite boards and cutting yourself... See more
Company replied
I recently ordered the Leo X bioethanol stove and I love it. In addition I ordered the cement logs and the telescopic flue. It adds a surprising amount of warmth to a room and looks great. The telesco... See more
Company replied
Company details
Information provided by various external sources
Top quality wood burning stoves direct to you at trade prices. Over 50 different models split between 4 unique ranges for all tastes and budgets.
Contact info
Unit 22-24 Folly Farm, RG26 5GJ, Ramsdell, United Kingdom
- 01256 889397
- team@stoveworlduk.co.uk
- stoveworlduk.co.uk
4.9
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 2 weeks
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Stove is all it should
Stove is all it should. Better than the last one!
Good instructions to start it up, really clear and it’s now part of our room 😄I would like to say how helpful the delivery guy was too, above and beyond!
14 October 2026
Excellent product and customer service
We bought a log burner from Stove World UK. Delivery was prompt. The price was highly competitive and the quality of the stove exceeded our expectations. A few months later I had a query and emailed customer services. We got a prompt, extremely helpful response. I would highly recommend Stove World UK
2 November 2026
Unprompted review
Reply from Stove World UK
Thank you for taking the time to leave a review! We appreciate it :D
I purchased a double sided stove
I purchased a double sided stove , it’s just amazing, so easy to light and made very well , fast delivery don’t buy from anyone but stove world uk highly recommend 👍
4 November 2026
Unprompted review
Reply from Stove World UK
Wow, what a recommendation, thank you so much! Double-sided stoves are such a stunning feature for any home, so hearing that yours is easy to light, exceptionally well-built, and arrived quickly made our day. Really appreciate you spreading the word for Stove World UK. Enjoy the views from both sides!
Stove review
The stove is well manufactured, sturdy construction and very stable.
Certainly value for money
4 November 2026
Was pleasantly surprised to find a…
Was pleasantly surprised to find a replacement riddler for my stove, very reasonably priced, excellent service and quick delivery
13 October 2026
Good Repore on Phone Quick Delivery…
Good Repore on Phone Quick Delivery Would Buy again Excellent Service and Delivery within days 3
13 October 2026
First Class Company
First Class Company. Highly recommend. Delivered on time. Excellent quality .
13 October 2026
Perfect in every way
Perfect in every way. Products I ordered online were great and good prices.
Spoke to a lady for advice and she was very knowledgeable, polite and helpful.
Delivery was prompt and well packaged.
Would highly recommend 100%.
My experience I would say their the professionals for stoves and parts in the Uk.
13 October 2026
Easy to use website fast delivery with…
Easy to use website fast delivery with great communication
12 October 2026
Reply from Stove World UK
Thanks so much for taking the time to leave a review! An easy site to navigate, fast delivery, and keeping you in the loop every step of the way is always the goal. Really appreciate your support!
The whole process from ordering to…
The whole process from ordering to delivery was absolutely first rate.
The company kept in touch through out the process and product was exactly as described on the web page. The product was easy to fit and works very well.
12 October 2026
Reply from Stove World UK
Fantastic to hear, thank you! Knowing our website descriptions hit the mark, the communication kept you in the loop, and the fitting was nice and easy is everything we hope for. Enjoy your new setup!
Quality items
Bought our stove from here years ago and always purchase the replacement parts from them as well. Great prices and the delivery cost and time is always great.
11 September 2026
Reply from Stove World UK
Having customers come back to us year after year is the highest compliment we could ask for, thank you so much! We're thrilled that your original stove is still going strong and that we can keep supplying the replacement parts quickly and at a fair price. Really appreciate your ongoing loyalty and support!
QUALITY, DURABILITY AND VALUE FOR MONEY !
"When it became difficult to obtain parts for my old, obsolete 'Vortigen' log burner, I turned to Stoveworld UK and found exactly what I needed
from their extensive stock.
I purchased - at reasonable and sensible prices- a new grate and later on, a new replacement back firebrick - both of which fit perfectly.
Those items were despatched quickly and arrived extremely well packaged.
They are quality items and I am very happy with their durability and performance.
I have come to rely on Stoveworld UK for the supply of replacement parts; they are my immediate 'go to' website and it gives me
peace of mind to know that they have the necessary supplies to keep my home and family warm during these cold times -
Their customer service is outstanding too - an absolute 'gem' of a company. Top Notch !"
15 October 2026
Unprompted review
Reply from Stove World UK
Wow, what an absolute compliment! Thank you so much! Keeping older stoves like your Vortigen up and running is something we take real pride in, so hearing that the replacement grate and back brick fit perfectly and give you peace of mind means the absolute world to our team. Calling us a 'gem' of a company is so kind! Thanks for trusting Stove World to keep your home warm.
I recently purchased the Hampton Vista…
I recently purchased the Hampton Vista 500 pedestal Bioethanol stove.Absolutely love it!, beautiful design, atmospheric and gives off a fair amount of heat.
Delivery man very obliging and brought the stove on the pallet along the drive and left it in the garage. It does weigh more than 60kg but two strong men can easily manage it.
Slight smell first few burns but nothing too horrendous, I left my window open for ventilation.
30 October 2026
Unprompted review
Reply from Stove World UK
Thank you so much for the detailed review! We’re thrilled to hear how much you're loving the Hampton Vista 500—it really is a stunning piece, and the warmth it gives off surprises a lot of people! Big props to the delivery driver for getting that heavy pallet right into the garage for you, too. Spot on advice about the initial burn, as opening a window for those first couple of fires lets everything cure nicely. Thanks for choosing Stove World and enjoy your new setup!
Quality company , class stoves.
Our best decision was going with stove-world. Ecosy Panoramic is a great stove , the delivery, customer care & support were excellent - well done to all
28 October 2026
Unprompted review
Reply from Stove World UK
Quality stove and excellent support all around; that’s what we love to hear! Massive thanks for choosing the Panoramic and for taking the time to shout out the team. Enjoy your new setup!
Very helpful company
Very helpful company. Managed to order everything I wanted and for a reasonable price. The only minor complaint related to the pallet company used for delivery. They didn't deliver when they were supposed to and weren't particularly helpful when they did. Other than that, I recommend Stove World and would certainly use them again.
1 October 2026
Unprompted review
Reply from Stove World UK
Thank you for the honest review and the recommendation! We're glad to hear ordering was smooth and prices were right, but we hate knowing the pallet delivery driver made things difficult for you. We expect much better service from our logistics partners, so we’ll definitely pass this feedback along to them. Thanks for sticking with Stove World!
I recently ordered the Leo X bioethanol…
I recently ordered the Leo X bioethanol stove and I love it. In addition I ordered the cement logs and the telescopic flue. It adds a surprising amount of warmth to a room and looks great. The telescopic flue is a brilliant addition; easily fitted and along with the cement logs, really completes the look. The stove is great quality - I couldn't be happier. It arrived really well packed. It's lightweight enough for one person to manoeuvre with ease. The courier service was fine too.
19 October 2026
Unprompted review
Reply from Stove World UK
Hearing that you "couldn't be happier" made our day, thank you! The Leo X is a wonderful piece kit, and adding the telescopic flue and logs really transforms the room. Really glad to hear it arrived safely, was easy to move around, and is keeping you nice and warm. Enjoy staying cozy!
Quality stoves & flue kit
Quality stoves & flue kit. Everything arrived swiftly & well packaged. Great product
7 September 2026
Reply from Stove World UK
Thank you for your review and support for Stove World UK :)
The best customer service I have had in…
The best customer service I have had in years.
Email answered promptly and issue resolved within minutes.
Above and beyond.
An example to a lot of other UK companies.
16 October 2026
Unprompted review
Reply from Stove World UK
Wow, thank you so much! Honestly, we just treat people the way we'd want to be treated, so knowing we got back to you fast and sorted things out straight away means everything to us. Really appreciate you taking the minute to leave such a nice review!
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