Spectrum hair are absolutely fantastic. Their customer service is amazing. I had a client who changed her mind about her colour extensions and Liv went out of her way to try and help. I highly recomme... See more
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Spectrum One Hair Extensions are a luxury human hair extensions brand offering 100% human Remy hair. All of our hair is double drawn, cuticle correct and available in four methods; Tapes, Weaves, Nanos & I-Tips in a range of lengths, thickness and colours including Flat Colours, Mixed Colours, Bespoke Blends and Perfect Blondes. We have a choice of 31 handpicked colours so have almost every hair colour covered. Trade Accounts are available for hair professionals. We also offer award winning and Habia endorsed hair extension education both in salon and online which are all taught by Spectrum One Hair brand owner and lead educator, Katy Grimshaw. Why Us? - The quality of our hair is amazing and so durable. It will last a minimum of 9 months easily with the correct aftercare. - Spectrum One Hair is created by a hairdresser with 15 years experience for fellow professionals. - Our hair is ethically sourced from trusted suppliers. - We offer a high level of customer service and pride ourselves in client satisfaction. -There is no Trade minimum spend or startup order. -You don't have to have completed education with Spectrum One to hold a trade account.
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55 Deardengate, BB4 5QN, Lancashire, United Kingdom
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The product is of first class quality. This is the second time purchasing, the first time my stylist got for me and the second time I purchased myself as they had a bank holiday sale with 15% off. Bargain.
Ordered tape extensions from Spectrum One 3 times now and every time the quality has been excellent! Not only that but the customer service is fantastic too with speedy responses in addition to helping me with colour opinions for my desired look, in which they have been spot on with!
Second time having Spectrum hair extensions. The first time I had absolutely no problems at all - I still have those extensions and the hair is still thick and in great condition.
This time, I opted for the Weft extensions again. The base is much thinner than my previous set, which makes them much more comfortable and nicer to wear. However, unfortunately, the extensions are falling out in clumps from the base. It’s completely random too - they aren’t coming out when brushing or styling, they’re just suddenly falling out in chunks.
It’s incredibly disappointing, especially considering how much I paid for them. I loved my first set and had no hesitation investing in Spectrum again, but based on my experience with this set, I wouldn’t make the investment again. Really disappointed with the quality this time around.
Reply from Spectrum One Hair
Love my purchase from spectrum hair can’t wait to have it fitted and the colour is amazing
Been using spectrum for a few years, the quality is great, colours are great, we use I tips nanos & tapes all with no issues. Easy to order.
Customer service is excellent always quick responses with any questions we have, delivery’s are always bang on time!
Cannot fault
Great extensions, great colour matching skills from the staff they fit my hair perfectly and super quick turn around time. I love them! They give me just enough thickness & length to see a difference but look completely natural. Thank you!!
Thankyou for matching the colours to my hair, it looks and feels amazing!! Will definatly use you again 10/10 for service and such loverly friendly people
really good service, next day delivery is great and the quality of the hair is tremendous
I have recently purchased my 2nd lot of hair extensions after having my 1st set for 12 months. The quality and condition of these hair extensions is amazing…wouldn’t use anyone else now as a long term hair extension obsessive. The quality is outstanding and the customer service is amazing as well.
Love spectrum hair extensions they’re the best 🥰
The hair is so natural looking
I’d ordered the wrong length extensions so emailed them and asked to exchange I was emailed back very quickly. Sent them back and received the correct length 2days later. I also ordered with a discount code which they also added onto the new extensions! Very happy girl. Thank you.
Best hair I have purchased , so soft and thick and lasts for ages 100% recommend
First time ordering from this site, fast delivery & great quality. The match up was really good. Will definitely be ordering again 😊
The best hair Iv ever used, my clients are so happy with the quality x
I love love love Spectrum One! This is my second time ordering from them. The hair itself lasts so long & is so soft. I have noticed minimal shedding & the length stays long unlike other brands. Recommend this brand to everyone I know!! Plus shipping is fast (I live on the US) & I get my hair in less than a week!
I’ve been wearing Spectrum One nanos for a couple of years now and they have really helped me get my confidence back having thinner hair at the sides. I wanted to give the invisible tapes a try but was a little unsure, I don’t live to far away so I decided to pop in. The girls were all so friendly and helpful in the salon. Showing me how the tapes sit in the hair and how they felt. They also made sure the colours I wanted were the correct match for my hair. I ordered whilst I was there and they ran up to the despatch centre for me to take away right away. I have to say I was unsure if I would like the tapes after using nanos but they feel so comfortable and you can’t see them they blend in so naturally, I’m so happy with them and again the quality of the hair is amazing. Highly recommended
These are the best hair extensions I have tried. And I have tried a lot! I’m very bad at looking after my hair, but these seem to weather the storms. I have had the same set in 4 or 5 times and they still look great. The only reason I have deducted a star is that I think it’s a bit much to charge £10 postage when you’re spending over £300 on hair.
The hair lasted just beyond the 9-month lifespan guarantee period. Given the price I paid, I had expected it to last longer. At my latest refit appointment, my stylist pointed out that the blonde weft had very little hair left on it, it looked almost bald in places.
I had already noticed shedding when brushing my hair, but the clumps became larger and more frequent over time. By the end, it looked as though I had no extensions on one side of my head and very little on the other. I've now had to resort to wearing my hair up because it no longer looks like the premium product I paid for.
I contacted Spectrum about the issue. They initially offered a 15% discount as a goodwill gesture but later advised that this was simply normal wear and tear.
I have worn hair extensions for many years and have never experienced this level of shedding or deterioration with any other brand. As I followed all of the recommended aftercare advice and used the recommended products throughout, I expected the hair to last significantly longer.
This was my first experience using Spectrum hair, and unfortunately it will be my last. In my opinion, the quality did not justify the premium price, and I was equally disappointed by the way my concerns were handled.
Reply from Spectrum One Hair
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