Sisi Copenhagen Reviews 

6,495
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

My friend and I had a great experience when we visited the shop in Copenhagen. The staff was super friendly, helpful and competent. They adjusted the necklace I wanted on the spot so I could take it h... See more

Company replied

Rated 5 out of 5 stars

I ordered two rings from them in December 2025, one of which had tiny gemstones. When one of the stones sadly went missing, they replaced the ring immediately! Great costumer service and great quality... See more

Rated 5 out of 5 stars

In few words, absolutely amazing experience. I wanted a custom made engagement ring and needed assistance with finding out and deciding on how should the ring look like. I had an initial idea and... See more

Rated 5 out of 5 stars

Great selection of high quality jewelry - every piece is so beautifully crafted and I love wearing them every day. The customer service is also exceptional, fast shipping to Germany and really n... See more

Company details

  1. Jewellery shop
  2. Fashion accessories shop
  3. Jewellery Designer
  4. Jewellery manufacturer

Written by the company

Vi er et dansk smykkefirma med en stor passion for smykker. Vi skaber smukke, tidløse og klassiske smykker i ædle materialer - og så gør vi det til meget fair priser ♡ Vores smykker er lavet i 925 sterlingsølv eller forgyldt sterlingsølv, 9 kt. guld eller 14 kt. guld med lab-grown diamanter. Velkommen til vores smykkeunivers ♡ Gratis fragt på ordrer over 249 kr., gratis ombytning og let retur.


Contact info

4.9

Excellent

TrustScore 5 out of 5

6k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(6,495)

380 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic experience!

I love their jewelry. They also custom made my fiance's wedding band and it came out perfectly. They are a pleasure to talk to and work with and I'd recommend them a hundred times.

14 March 2025
Unprompted review
Sisi Copenhagen logo

Reply from Sisi Copenhagen

Hi Jillian,
We are very happy that everything turned out as desired.
Thank you very much for the kind words and review:)
Best regards Anastasia

Rated 5 out of 5 stars

Obsessed with their jewelry 😍

Great selection of high quality jewelry - every piece is so beautifully crafted and I love wearing them every day.

The customer service is also exceptional, fast shipping to Germany and really nice packaging as well. It's obvious that they are doing their job with love and compassion.

This wasn't my first order and definitely won't be my last one.
Highly recommend!!!

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I was at Sisi to get a gift for my girlfriend. The staff were very helpful to match colors, length of the chain and even try some of the options. Would definitely recommend.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Nice products

Nice products, very happy about my purchase and good customer service!

15 September 2024
Unprompted review
Sisi Copenhagen logo

Reply from Sisi Copenhagen

Hello Kamila,
Thank you for your kind words and review :)
Have a great day,
Best regards, Cajsa

Rated 5 out of 5 stars

Changed color

I ordered earrings, but after some time of use, they changed color. I wrote to the store, and they offered to clean the product for free. I recently received it back and was very pleased. Thank you for the excellent service.

6 August 2024
Unprompted review
Rated 4 out of 5 stars

The speedy delivery and beautiful products

The speedy delivery and follow up of the placed order is very satisfactory. As for the products, they are truly beautiful and a pleasure to wear!

2 July 2024
Unprompted review
Sisi Copenhagen logo

Reply from Sisi Copenhagen

Hello Sarah,
We are very happy to hear that. Thank you.
Have a great day,
Best regards, Cajsa

Rated 5 out of 5 stars

Great!

Great!! So beautiful

6 June 2024
Unprompted review
Sisi Copenhagen logo

Reply from Sisi Copenhagen

Hello Fatima,
Thank you so much.
Have a great day,
Best regards, Cajsa

Rated 5 out of 5 stars

I bought a necklace the quality was…

I bought a necklace the quality was really very good and its ture size i am really happy

22 May 2024
Unprompted review
Sisi Copenhagen logo

Reply from Sisi Copenhagen

Hello Sony,
That makes us very happy to hear, thank you so much.
Have a great day,
Best regards, Cajsa

Rated 5 out of 5 stars

Big recommendation!

Amazingly quick customer service, beautiful jewellerly! Big recommendation!

16 April 2024
Unprompted review
Sisi Copenhagen logo

Reply from Sisi Copenhagen

Hello,
Thank you so much, we are very happy to hear that has been your experience.
Have a great day,
Best regards, Cajsa

Rated 5 out of 5 stars

Fast delivery

Fast delivery, the product was like the pictures. Super good quality

13 March 2024
Unprompted review
Sisi Copenhagen logo

Reply from Sisi Copenhagen

Hello Monica,
Thank you for the review, we are happy that you are happy!
Have a great day,
Best regards, Cajsa

Rated 5 out of 5 stars

Lovely quality

Lovely quality, for costume jewelry.
Delivery on time in lovely present boxes, with little bows & a satchel with the jewelry inside? Just perfect for giving away to someone special.

23 November 2023
Unprompted review
Sisi Copenhagen logo

Reply from Sisi Copenhagen

Hello Eric,

Thank you so much for the kind words. We are very happy to hear that you are satisfied.

Have a great december,

Best regards, Cajsa
Sisi Copenhagen

Rated 5 out of 5 stars

Quick delivery and very friendly

Quick delivery and very friendly, helpful staff in the shop when I went in to change items on my received order.

16 November 2023
Unprompted review
Sisi Copenhagen logo

Reply from Sisi Copenhagen

Dear Ron,

We are so glad to hear that, thank you so much :)

Best regards,
Julie, Sisi Copenhagen

Rated 5 out of 5 stars

Excellent customer service

I've purchased several items of jewellery from Sisi Copenhagen, both as gifts, as well as for personal use. They have a great range of designs in both gold and silver, and the items always arrive quickly. When my latest purchase arrived, unfortunately one of the earrings was damaged, however they replaced it immediately at no additional cost, which was greatly appreciated.

9 May 2023
Unprompted review
Sisi Copenhagen logo

Reply from Sisi Copenhagen

Hi! Thank you very much for your review and kind words. We are happy to hear we successfully could help you with your purchase! Regards Sisicph

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