Bowling Vision Reviews 

62
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I am the bowling lane and facilities tech at gutterball alley north shields. Always use bowling vision for parts and other essentials, always first class on service and delivery. Sally is amazing s... See more

Rated 5 out of 5 stars

Our Bowling Vision visits always run smoothly, Dan is always very punctual, friendly and efficient. Any issues we have he is always happy to fix them aswell as explain to us what has happened & if... See more

Company replied

Rated 5 out of 5 stars

This company should be very proud of themselves their customer service is second to none. Orders are always delivered promptly and great quality. I have always been happy with our dealings with them... See more

Company replied

Rated 5 out of 5 stars

We all know in this industry that when your up against the wall with all lanes booked and something happens, you need it sorted fast, we have all been there. To say that BV were always 100% there for... See more

Company replied

Company details

  1. Bowling supply shop
  2. Warehouse

Written by the company

Bowling Vision is the exclusive equipment supplier for Brunswick Bowling products in the UK & Ireland as well as many other countries notably across Africa. We provide tenpin bowling equipment installation and supply ongoing technical support within a range of environments. From commercial bowling installations within family entertainment centres and competitive socialising venues through to luxury games rooms within people’s homes. We supply a broad range of competitive socialising equipment including Duckpin Social, augmented reality darts, interactive shuffleboards, interactive mini golf, interactive batting cages, American pool tables and smaller games tables. Bowling Vision are the only company able to supply this broad range of activities and our experience with multi-activity venues means we are best placed to equip your vision. What we offer is entirely unique. Our comprehensive consultancy services will enable you to select the right equipment for your space and location; to maximise your return on investment. We can assist with your business plans and projections, ensuring that you make the very best equipment decisions for your venue. We work with your team to provide essential input from day one. Partnership is at the core of our business, working together to turn your dream into a reality. From the development of the idea, through choosing the right equipment, into a professional installation, supported launch and ongoing with our comprehensive service agreement. We want to work with you for the long haul.


Contact info

4.8

Excellent

TrustScore 5 out of 5

62 reviews

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4.8

All reviews

(62)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am the bowling lane and facilities…

I am the bowling lane and facilities tech at gutterball alley north shields. Always use bowling vision for parts and other essentials, always first class on service and delivery. Sally is amazing so helpfull . Regards Ian thanks

8 August 2026
Rated 5 out of 5 stars

The service provided is exceptional

The service provided is exceptional. Alex and the team consistently exceed expectations, and I have been a highly satisfied customer of BV for over 25 years. I absolutely recommend Bowling Vision for all your bowling needs!

21 July 2026
Unprompted review
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Reply from Bowling Vision

Thank you so much James. It means a lot to the team to have your support.

Rated 5 out of 5 stars

This company should be very proud of…

This company should be very proud of themselves their customer service is second to none. Orders are always delivered promptly and great quality.
I have always been happy with our dealings with them

1 July 2026
Bowling Vision logo

Reply from Bowling Vision

Thank you Julia for taking the time to leave a review. I'm so pleased you continue to have a good experience when ordering from us. Send our love to Scotland.

Rated 5 out of 5 stars

Quick and easy to order

Quick and easy to order. Sally is always very helpful and knowledgeable

9 July 2026
Bowling Vision logo

Reply from Bowling Vision

Thank you Mike. Great to hear your feedback and I will pass on your recognition to Sally - she is a gem 💎

Rated 5 out of 5 stars

Very easy to use web site and good…

Very easy to use web site and good communication when placing an order.

1 July 2026
Bowling Vision logo

Reply from Bowling Vision

I really appreciate you taking the time to leave a review. So pleased that you're finding our webshop easy to use.

Rated 5 out of 5 stars

I was struggling to find parts for our…

I was struggling to find parts for our bowling that broke down upon testing it to make sure it's ready for Christmas, mentioning that we haven't use it for years. The bottom V wheel split in half, the top v wheel also had a split and the belt also snapped... i have contacted multiple suppliers and was told no options available to get the parts until January, anywhere in UK. I don't know how i came across bowlingvision because it was not showing up in google while searching for the parts... Anyways long story short i've called them and i was lucky enough to talk to Sally Richards, what an amazing and helping lady. Thanks to her Christmas plans aren't ruined. Sally you're a star, thank you very much indeed. Bless you and wish u a Merry Christmas 🤗

Regards
BOTA

19 December 2025
Unprompted review
Bowling Vision logo

Reply from Bowling Vision

Brilliant! Delighted to hear we could sort you out with the part you needed. Sally is, indeed, a star. Hope you enjoyed your lane over Christmas 🎳

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service
Very quick turn around on receiving products ordered
Great quality

1 December 2025
Bowling Vision logo

Reply from Bowling Vision

Great to hear! Thanks so much for taking the time to leave feedback Steve.

Rated 5 out of 5 stars

Great and fast service and they give us…

Great and fast service and they give us sweets !!

28 October 2025
Unprompted review
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Reply from Bowling Vision

Well, you deserve a treat! Thank you so much for your lovely review. So, pleased to hear about your good experience with us.

Rated 5 out of 5 stars

Would not go anywhere else for bowling…

Would not go anywhere else for bowling equipment. Customer service is amazing and extremely helpful when needing advice

23 October 2025
Unprompted review
Bowling Vision logo

Reply from Bowling Vision

Thank you so much Matthew. Our team take pride in going the extra mile to help customers so I'm delighted to hear your feedback.

Rated 5 out of 5 stars

Thank You

Thank you Sally for always helping me with orders etc, extremely efficient and great product knowledge.

12 August 2025
Unprompted review
Bowling Vision logo

Reply from Bowling Vision

Thank you so much Lucy for leaving a review. It's great to hear about your positive experience with our Sales team.

Rated 5 out of 5 stars

Sally at Bowling Vision is amazing

Sally at Bowling Vision is amazing! Always happy and will do anything to help, Sally is one of the nicest people you could ever want to have working for you.
Thank you again
Wayne x

8 August 2025
Unprompted review
Bowling Vision logo

Reply from Bowling Vision

She is indeed, you're quite right Wayne! Thank you so much for taking time to leave a review, it's greatly appreciated.

Rated 5 out of 5 stars

A perfect buying experience …

Sally at Bowling Vision has been super helpful and efficient during the whole purchasing process. She is a valuable member the Sales team, and I would thoroughly recommend.

31 July 2025
Unprompted review
Bowling Vision logo

Reply from Bowling Vision

Thank you so much Graeme for sending in a lovely review. Sally was delighted to be able to help you choose a suitable memento for you grandson.

Rated 5 out of 5 stars

Great staff

Great staff! Dan is always really friendly and helpful when he comes to site, he provides great comms regarding servicing of the lanes and parts etc. Sally is extremely knowledgeable, responsive and always able to help with any enquiries/parts we need.

2 July 2025
Unprompted review
Bowling Vision logo

Reply from Bowling Vision

That is so great to hear, thank you Rachel for taking the time to share your experience.

Rated 5 out of 5 stars

Sally, Mark Stuart & Team

We have worked with Bowling Vision for many years, and in all that time they have always maintained a very high quality of customer service, trade knowledge and workmanship.
Sally, Mark, Stuart & the rest of the team are a credit to the company.

1 July 2025
Unprompted review
Bowling Vision logo

Reply from Bowling Vision

Thank you so much for your kind review. Andy and Bob, it's been our privileged to work with you and the team and we look forward to many more years of partnership.

Rated 5 out of 5 stars

Every time I need help with parts the…

Every time I need help with parts the staff a BV always go above and beyond, out standing customers service

30 June 2025
Unprompted review
Bowling Vision logo

Reply from Bowling Vision

Thank you very much for leaving us a review. We're so pleased to hear that our team have been looking after you. It's what we love to do.

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