Handsling Reviews 334

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service provided by the Handsling team, highlighting their friendliness, helpfulness, and knowledge. Consumers appreciate the personalized attention they receive, from initial consultations and test rides to ongoing support and guidance throughout the buying process. People also value the company's commitment to ensuring they get the perfect bike tailored to their individual needs and preferences. Consumers rave about the quality and performance of Handsling bikes, describing them as fast, responsive, and comfortable. Reviewers are impressed with the attention to detail in the finishing and assembly of the bikes, as well as the wide range of customization options available. The buying experience is also highly regarded, with customers appreciating the opportunity to visit the premises, meet the team, and witness the manufacturing process firsthand.

Based on these reviews

Rated 5 out of 5 stars
Verified

Just bought a beautiful Handsling A1R0evoS direct from the company. Personal bespoke service from the team to deliver a perfectly sized unique bike which is a true joy to ride. There is so much choice... See more

Rated 5 out of 5 stars
Verified

Really helpful enthusiasts with that personal touch.For me who lives locally,nice to know that the knowledgeable team are not far away. Amazing choice of colours to choose from to make your bike st... See more

Rated 5 out of 5 stars
Verified

My third Handsling bike which is absolutely brilliant. Great service from the start of the process specifying the components through to my custom paint job and then a spot-on build. Superb job t... See more

Rated 5 out of 5 stars
Verified

First of all, great customer service and experience. Enjoyed meeting the owner and being shown around whilst tweaks were being made when I went to collect. Lots of compliments on the gold colour I... See more

Rated 5 out of 5 stars
Verified

I have been fortunate in that this is my second bike purchase from Handsling Bikes. I love that my initial Sunday night contact was replied to by the managing director,that nothing I asked was to... See more

Rated 5 out of 5 stars
Verified

I have been fortunate to have purchased two bikes from Handsling.During each process they were helpful,professional and very patient! Any queries or alterations were heard and dealt with. I have... See more

Rated 5 out of 5 stars
Verified

Our experience with Handsling was beyond incredible. We ordered for our son and required a lot of help as we are not cyclists. Start to finish handsling asked us every preference possible on the bike... See more

Rated 5 out of 5 stars
Verified

I custom ordered a Handsling TR2EVOS Sprint Trackframe and could not be more satisfied. Able to utilze my own sprint stem and handlebars and the pursuit bar set-up from Handsling. The frame and fork... See more

Rated 5 out of 5 stars
Verified

I love my Handsling AiRevoS. It's a fantastic bike; fast and racy but also comfy even after 5 hour rides. It is great value compared to bigger brands (I went for ultegra Di2 / Parcours Strade build... See more

Company replied

Rated 5 out of 5 stars
Verified

Excellent customer service, first class communication. Only recently received my new TT bike so early days but delighted with how it looks, custom paint is even better than I’d imagined. Can’t wait to... See more

Rated 5 out of 5 stars
Verified

What a bike! Beautiful to look at but also incredibly fast and responsive to ride. The team at Handsling (Miles,Simon,Rob) put up with all my indecision over spec which was much appreciated 😁 A truly... See more

Rated 5 out of 5 stars
Verified

This is my third experience working with Handsling. The customer service is absolutely amazing. From the customer support side to sales, the Handsling Team is supportive, helpful, and friendly. Both... See more

Rated 5 out of 5 stars
Verified

The A1R0evoS is a great bike - handling, ride, weight etc. And I've moved from an S-Works Tarmac so have a good benchmark. So, with many excellent bikes from the big names all competing for your £... See more

Rated 5 out of 5 stars
Verified

First off, the Handsling team have been great throughout my buying experience and have really cared about getting the right bike for me. From a proper 1hour+ demo ride, where they took the time to... See more

Rated 5 out of 5 stars
Verified

Firstly and most importantly the bike is incredible (A1R0evo) and they also allow you to test ride the bike (pretty important when you are laying out that sort of money). My sales contact was very hel... See more

Company replied

Rated 5 out of 5 stars
Verified

I was able to build a bike to suit my budget and came out with a one of kind that rides so well. It's hundreds if not thousands cheaper than an equivalent brand. But best of all the staff care a... See more

Rated 5 out of 5 stars
Verified

Absolutely fantastic customer service from Handsling, they literally can't do enough. Great experience right from contacting Rob, having a test ride and ordering my frame all the way to picking it u... See more

Rated 5 out of 5 stars
Verified

Buying from Handsling was a great experience. I was guided through the various options (Of which there are plenty!) and we jointly came to a decision on a bike that would best suit my purpose. Thro... See more

Company replied

Rated 5 out of 5 stars
Verified

Handsling make superb bikes and their aftercare is just as impeccable. Got my 18mnth old AeroEvo serviced there with a couple of upgrades - you can’t resist! - the bike was returned to me and it was... See more

Rated 5 out of 5 stars

I was in the market for a new bike and had seen Handsling After contacting Handsling to enquire about the bikes, to which Simon was incredibly responsive. I ended up finding a secondhand (barely... See more

Rated 5 out of 5 stars
Verified

Very personal service. I liked seeing where the frames in their raw factory delivered state, seeing where the bikes are sprayed and assembled and meeting the team. It was really good to be able to do... See more

Company replied

Rated 5 out of 5 stars

I can't recommend Handsling enough, if ever in doubt which bike to go for you can't go wrong by choosing a A1R0evo. Firstly the company really care that you get the bike you really want, for example... See more

Company replied

Rated 5 out of 5 stars
Verified

It was good engaging with a smaller company and being able to visit their premises, and see the manufacturing side, and to meet some of the team. Everyone was very knowledgeable, and passionate about... See more

Company replied

Rated 4 out of 5 stars
Verified

Have purchased a Handsling Tr3evo track bike and now used it for racing a couple of times. Love the design and look of the bike, it handles really well and from a performance point of view has prove... See more

Company replied

Rated 5 out of 5 stars

Amazing bike and absolutely brilliant customer service. Have the perfect bike with so much attention to detail on the finishing. The whole Handsling team were committed to ensuring the bike and set up... See more

Company replied

Rated 5 out of 5 stars
Verified

Brilliant customer service, quick delivery too. So pleased with my new TR2evoP track bike and so excited that I’m a lot quicker on it too!!

Rated 4 out of 5 stars
Verified

Handsling Road Bike. I'm really pleased with the handsling bicycle I bought from them.The first visit to the workshop I was shown round the various stages of the bike build and chose the type o... See more

Rated 5 out of 5 stars
Verified

Fantastic frame in a stunning colour. The bike rides very very well feeling stiff and responsive. The customer service cannot be faulted either.

Rated 4 out of 5 stars
Verified

Overall a reasonable buying experience with decent customer service. The purchase wasn’t completely straightforward though, hence the dropped star. Ordered a groupset for a good price which was showi... See more

Rated 5 out of 5 stars
Verified

Ordered replacement parts for my CEXevo. Spoke over email and was told what parts I needed and given advice on some equipment changes I was making. Would recommend!

Rated 5 out of 5 stars
Verified

Great, friendly, attentive (and happily minimal!) service 1 year in. It's reassuring to have the bike in such safe hands. And it continues to ride fast and sweet and smooth. Happy (Spring!) days.

Rated 5 out of 5 stars
Verified

Great products and great service as always. Purchased TR2evoP in May 2024 Then returned to purchase the TR2evoS in June 2025. Very happy customer 😀

Rated 5 out of 5 stars
Verified

From my initial phone call, when looking to replace my outgoing TT set up, Rob, Simon and co at Handsling were fully engaged, welcoming, flexible and fully understood what I was looking for. From the... See more

Rated 4 out of 5 stars
Verified

Good packaging and delivery times. I would appreciate some instructions in the box when buying a frame set as there are many unique parts in the box.

Rated 5 out of 5 stars

Ordered a TR2EVOS Sprinng bike. The team at Handsling could not have done more to provide a fantastic bike with excellent service. Had to make some last minute changes which was handled expertly.

Rated 5 out of 5 stars
Verified

Pete and the team at Handsling were brilliant from start to finish. Really responsive, knowledgable and super helpful when speccing the new bike. It rides like a dream and is really fast, love it.

Rated 4 out of 5 stars
Verified

Handsling builds really great bikes. I am very satisfied with the advice by email and the delivery. The only thing that bothers me is the very poorly glued tire, which is a shame. But I would still re... See more

Rated 5 out of 5 stars
Verified

I'm a returning customer and my second experience with Handsling was just as good as the first. Great products and fast efficient friendly service.

Rated 5 out of 5 stars
Verified

Handsling continue to be brilliant with everything, Great bike great customer service, always available and keen to help. Can't fault them

Rated 5 out of 5 stars
Verified

The bike itself is fantastic. And the communication after the order was placed was great as timing was tight and customs issues slowed us severely.

Rated 5 out of 5 stars
Verified

The experience was really great and unexpected, having not experienced a road bike before and had nothing to judge it against. I have bought some very nice bikes in the past mainly MTB’s and th... See more

Rated 5 out of 5 stars
Verified

Great communication about my new bike. Everything was going smooth and exactly as agreed, including delivery from UK to EU.

Rated 5 out of 5 stars
Verified

Great team very friendly and helpful. I was kept informed on how the build was progressing and it turned out fantastic, couldn’t have Been more pleased.

Rated 5 out of 5 stars
Verified

Super customer service from start to finish. Help with size choices/customisation and payment options. Definitely recommended.

Rated 5 out of 5 stars
Verified

Very please with the outcome of the frame. Paint job and the outcome of the frame is outstanding and it's very responsive when ridden.

Rated 5 out of 5 stars
Verified

customer service and eye for detail. Team Handsling was very helpful and prompt. Thanks

Rated 5 out of 5 stars
Verified

Stunning bikes, will not find customer service any better than the guys from Handsling. 👍

Rated 5 out of 5 stars
Verified

I ordered spare parts for my CEXevo. Ordering was simple and the parts arrived next day, excellent service.

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Company details

  1. #13 of 102 best companies in Bicycle Shop
  2. #1 of 10 best companies in Bicycle wholesale
  3. #29 of 125 best companies in Manufacturer
  4. #4 of 25 best companies in Road Cycling
  5. #1 of 1 best companies in Velodrome

Written by the company

Handsling bikes is a manufacturer of direct to consumer, high performance, road, track, cyclocross, and gravel carbon fibre bicycles and wheels based in Hampshire, UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

334 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Unique Bespoke Handsling

Just bought a beautiful Handsling A1R0evoS direct from the company. Personal bespoke service from the team to deliver a perfectly sized unique bike which is a true joy to ride. There is so much choice available of components, wheels, as well as a multitude of colour schemes.

5 September 2025
Rated 5 out of 5 stars
Verified

My third Handsling bike - brilliant!

My third Handsling bike which is absolutely brilliant.

Great service from the start of the process specifying the components through to my custom paint job and then a spot-on build.

Superb job team Handsling!

5 September 2025
Rated 5 out of 5 stars
Verified

Really helpful enthusiasts with that…

Really helpful enthusiasts with that personal touch.For me who lives locally,nice to know that the knowledgeable team are not far away.
Amazing choice of colours to choose from to make your bike stand out.Almost endless choice for different types and brands of components to build your bespoke bike.Exciting journey from initial contact with the team to deciding your spec of bike ,through the build updates to your collection of your dream bike.

27 August 2025
Rated 5 out of 5 stars
Verified

The experience was really great and…

The experience was really great and unexpected, having not experienced a road bike before and had nothing to judge it against.
I have bought some very nice bikes in the past mainly MTB’s and the service is very pleasant. Handsling is in a different league, I expected to sit on a bike and be done with it, sign here pay here we’ll let you know when it’s ready for pick up. I was greeted by staff offered a drink, they explained all about the company and the service I could expect and delivered. I went for a test ride on a bike that was preset for my measurements I had given previously, albeit some adjustments.
I wasn’t dressed for the occasion nor had the correct footwear as I had only ever ridden in flat shoes, they changed the pedals and made it suit. Nothing was too much trouble.
Then down to business, I got to choose everything I wanted, they showed me round the workshop, offering different finishes and accessories, they offered advice and options to suit me, it was all about me which made it a great experience.

The bike, I couldn’t pick the bike up during the working hours of the workshop due to my work and location, this wasn’t a problem, I actually picked the bike up from the directors house mid evening, he explained all about the process and how I operate the bike and service the gear set etc. the bike is in a pearl finish Marine Dream which looks fantastic.
I get compliments everywhere I go. The bikes been a joy to ride, it’s very fast, everything about it is go fast.
Overall very happy, Handsling all the way. I will get another one from Handsling and would recommend them 100%.

31 July 2025
Rated 5 out of 5 stars
Verified

Get one or at least go look

I have been fortunate to have purchased two bikes from Handsling.During each process they were helpful,professional and very patient!
Any queries or alterations were heard and dealt with.
I have been down to the site it was great to finally see it.What made me smile most was despite it being the main business site,where bikes are created,serviced or repaired it’s clear that it’s also a bit of a “drop in” for cyclists,Handlsing owners or not.
Handsling love their bikes and it’s clear they want us to also.
Oh and the paint options are simply insane.
Thank you as always.

31 July 2025
Rated 5 out of 5 stars
Verified

Highly recommend

Brilliant customer service, quick delivery too. So pleased with my new TR2evoP track bike and so excited that I’m a lot quicker on it too!!

23 July 2025
Rated 5 out of 5 stars
Verified

All round top notch

Fantastic frame in a stunning colour. The bike rides very very well feeling stiff and responsive.
The customer service cannot be faulted either.

25 June 2025
Rated 5 out of 5 stars
Verified

Handsling? Of course....

The A1R0evoS is a great bike - handling, ride, weight etc. And I've moved from an S-Works Tarmac so have a good benchmark. So, with many excellent bikes from the big names all competing for your ££ why choose a Handsling?
What matters to you? Race heritage? Fast handing yet comfortable geometry? Light weight? Aero credentials? Climbing prowess? Holding speed?
Check...for all of the above.
But none of that is what makes a Handsling special. It's the whole experience - from the first call to riding away. Meet the designer? Yes. Meet the owner? Yes, Meet the technician who builds your bike? Yes. Meet the expert who sprays the incredible colours? Yes. You get the idea. It's a very personal experience and you can't help but be impressed by the enthusiasm, knowledge and desire to make the best product for you the customer. And the (ongoing) race heritage and back story to the brand reinforce and validate the decision to go Handlsing over big brands, Find out for yourself and speak to Simon - but don't think that choosing a colour will be easy!

1 July 2025
Rated 5 out of 5 stars
Verified

Awesome customisable bike backed with personal customer care

I was able to build a bike to suit my budget and came out with a one of kind that rides so well.
It's hundreds if not thousands cheaper than an equivalent brand.
But best of all the staff care about making sure you are happy whether it's the day you purchase it or 2 years later.
You literally cannot be disappointed by buying a Handsling.
The ride.....book a demo

24 June 2025
Rated 5 out of 5 stars
Verified

What a bike!!

What a bike! Beautiful to look at but also incredibly fast and responsive to ride. The team at Handsling (Miles,Simon,Rob) put up with all my indecision over spec which was much appreciated 😁 A truly custom experience!!

24 June 2025
Rated 5 out of 5 stars
Verified

Great Bike. Great Customer Service

First of all, great customer service and experience. Enjoyed meeting the owner and being shown around whilst tweaks were being made when I went to collect.
Lots of compliments on the gold colour I chose. Paint finish is really top class.
Bike was properly assembled. I even checked all the torque settings, all spot on.
What might I do differently if I was to order another? Possibly go with the lighter frame. Possibly.

8 April 2025

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