They still have not delivered a product…
They still have not delivered a product worth about 70 pounds or euro.
Can't remember.
Anna responsible person always says she will take care but it is an empty promise
16 April 2025
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
ShinyHair – hochwertige Haarpflege & Produkte für sichtbar gepflegtes und volles Haar. ShinyHair steht für moderne Haarpflege und hochwertige Produkte rund um Haar, Kopfhaut und Wohlbefinden. Unser Sortiment umfasst sorgfältig entwickelte Nahrungsergänzungsmittel sowie Pflegeprodukte wie Shampoo, Conditioner und Haarmasken. Wir legen großen Wert auf ausgewählte Inhaltsstoffe, durchdachte Formulierungen und eine ganzheitliche Pflegeroutine – abgestimmt auf die Bedürfnisse von Frauen, insbesondere bei anspruchsvollem oder feinem Haar. Unsere Produkte sind darauf ausgerichtet, die tägliche Haarpflege optimal zu ergänzen und ein gepflegtes, kräftiges Erscheinungsbild zu unterstützen. Unsere Mission: Frauen dabei zu unterstützen, sich mit ihrem Haar wohlzufühlen – mit Qualität, Vertrauen und einem klaren Fokus auf hochwertige Pflege.
Contact info
3.9
Great
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 52% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never received my order
Sorry to have to write this but I feel other customers should know: I have made an order on Dec. 28th where it said items would be delivered within 3-4 days. To this day, I am still waiting and customer service does not answer my e-mails anymore. I have requested the cancellation and refund of my order countless times but they won’t react. I hope my credit card company will sort this out. This is not a serious business!
28 December 2024
Unprompted review
Shiny and manageable hair
I love the results. My hair is naturally a little bit curly so if I do not style my hair I look like Hermiony from Harry Potter. The mask helped me to get my hair: super shiny and easy to style - styling takes now 25% of the time it previously needed. My hair is not heavier but is much more manageable. I will be certainly coming back for more.
23 April 2023
Unprompted review
Reply from ShinyHair
Thank you very much for your feedback! <3
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.