SelectSpecs.com Reviews 

82,790
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 4,754 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly affordable prices, the wide selection of stylish frames, and the user-friendly website that makes uploading prescriptions remarkably simple and straightforward. Many consumers also point out the exceptional quality of both standard and varifocal lenses, alongside a prompt and reliable delivery service that consistently meets expectations. Though some customers experienced frustrating delivery delays, extended waiting times, or missing parcels while waiting for their orders to arrive. A few other people also felt that certain frame designs were somewhat fragile, mentioning that parts like hinges or arms broke shortly after arrival.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the impressive selection and... See more

Quality

Reviewers mention positive feedback about quality, consistently expressing satisfaction with well-made,... See more

Price

Users describe satisfaction and appreciation for the very reasonable and competitive prices. Reviewers... See more

Order

People report positive experiences with order, highlighting the simple website process and easy prescription... See more

Delivery service

Customers report overall satisfaction and positive experiences with the delivery service, often noting that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly am so happy with both my purchases, bought prescription glasses and non prescription sun glasses. Prices are some of the lowest found, quality is unmatched and the lenses I've ordered for my... See more

Company replied

Rated 5 out of 5 stars

Ordering is easy, as is uploading your prescription. I have ordered a number of times over the years and never had any issues. The glasses are reasonably priced as are the lenses and the choices are... See more

Company replied

Rated 5 out of 5 stars

Prices are good, easy to order on the website, delivery was fast, communication was good. Reebok meta glasses are excellent, volume is about the right level full up and you are still aware of your s... See more

Company replied

Rated 5 out of 5 stars

I've been using Select Specs for about five years now, and I've never had a problem. My last order qualified for free delivery, which I expected to be the slowest option, but they turned up the day... See more

Company replied


Company details

  1. #33 of 47 best companies in Glasses store
  2. #166 of 277 best companies in Fashion accessories shop
  3. #37 of 51 best companies in Sunglasses shop

About SelectSpecs.com

Written by the company

Caring for your Vision for over 19 years (since 2005).

We're proud to supply the World's Cheapest Glasses from £6 including Single Vision Basic lenses alongside a great collection of designer frames and sunglasses from Oakley, Ray-Ban, Prada, Police and many many more.

Prefer contact lenses? Don't worry, we also sell these! Lenses from B&L, Ciba, J&J and CooperVision are now available!

Free worldwide delivery for orders over £49 + FREE Returns & Exchanges. See website for full details.

SelectSpecs

Written by the company

FREE UK & International Delivery
Spend over £49 and get FREE delivery. Simply select this option at checkout if you qualify.
FREE Single Vision Basic Lenses
We offer FREE single vision basic lenses including scratch resistant coatings on all glasses (subject to prescription and frame style).
FREE Returns & Exchanges
If you're unhappy with your glasses, for any reason, you can return them for a full refund or you can exchange them for an altermative item. Free 30 day returns available for UK customers only.
400+ Brands. 100,000+ Products.
Arguably the largest online retailer of budget and designer prescription glasses, sunglasses and contact lenses. We also offer the great value £6 prescription glasses including anti-reflection lenses, bargain!
Over 19 Years Trading (Since 2005)
Trading online for over 19 years and since April 2012 on the high street - We have a wealth of optical knowledge. You can be sure your order is in safe hands.
Next Day Express Service
Next day UK & EU express service available for selected frames, lenses and prescriptions. See website for details.
Cutting Edge Lab
On site UK laboratory using the most cutting edge equipment available in the optics industry today. We also have glazing facilities located in Hong Kong and China to offer a truly global operation.
UK & Overseas Call Centre. UK Store.
We offer both UK and Overseas call centre support for inquiries and sales. If you're in Kent, why not pop in to our Westgate on Sea store for online prices on the high street! Call us now for sales & support: +44 (0)1843 264 715
Hearing Aid Products
We offer a a wide variety of Hearing Aid & Accessories at great prices.
Also on the High Street
Our high street optical store is based in Westgate on Sea, Kent, UK. Why not pay us a visit?

100% Satisfaction Guaranteed

FREE 120-Day Money Back Guarantee

If you're not happy with your purchase for any reason we will happily refund you. See our website for more information.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

83k reviews

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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(82,790)

4,378 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality glasses

Good quality glasses. Comfortable to wear and accurate to prescription

6 September 2026
SelectSpecs.com logo

Reply from SelectSpecs.com

Hi Jill,

Thank you for your positive review. It’s great to hear that you’re pleased with the quality of your glasses, find them comfortable to wear, and that your prescription is accurate.

We’re committed to providing well-made eyewear and reliable service, so it’s good to know your glasses are working well for you. Please contact us if you need any further assistance.

Regards,
SelectSpecs

Rated 5 out of 5 stars
SelectSpecs.com logo

Reply from SelectSpecs.com

Hi Teare,

Thank you for your positive review. It’s great to hear that you found our service easy to use and efficient.

We’re committed to making the ordering process as straightforward and convenient as possible. Please contact us at customersupport@selectspecs.com if you need any further assistance.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Very pleased

First experience and delight by result ant service.

6 September 2026
SelectSpecs.com logo

Reply from SelectSpecs.com

Hi L,

Thank you for sharing your positive review. We’re pleased to hear that your first experience with SelectSpecs was a delight and that you were happy with the service provided.

We’re committed to making every order a smooth and enjoyable experience, and we’re glad we could help. Please get in touch if you need any further assistance.

Regards,
SelectSpecs

Rated 5 out of 5 stars

so simple to use,good website to…

so simple to use,good website to navigate with clear instructions.so good to just send photo of prescription.
quick delivery and good communication through out
well packaged, great pricing
happy to recommend and use again

6 September 2026
SelectSpecs.com logo

Reply from SelectSpecs.com

Hi Customer,

Thank you for your positive review. It’s great to hear that you found our website easy to navigate, with clear instructions and the option to send a photo of your prescription.

We’re pleased your glasses arrived quickly, were well packaged, and offered good value. We appreciate your recommendation and look forward to helping you again.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Ordered easily online and received…

Ordered easily online and received within time they said they would deliver and specs are fine very good service.

6 September 2026
SelectSpecs.com logo

Reply from SelectSpecs.com

Hi Susan,

Thank you for your positive review. It’s great to hear that you found ordering online easy, your glasses arrived within the expected delivery time, and you’re happy with the quality.

We appreciate your kind feedback and will continue working hard to provide reliable products and excellent service. Please contact us at customersupport@selectspecs.com if you need any further assistance.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service. I had submitted wrong prescription i formation when i ordered but Select Specs exchanged them for a correct pair at zero cost even although it was my fault!

6 September 2026
SelectSpecs.com logo

Reply from SelectSpecs.com

Hi David,

Thank you for your kind review. We’re pleased we could help correct the prescription information and arrange an exchange at no extra cost, even though the mistake was made during ordering.

It’s great to know our customer service team made the process straightforward and helped you receive the correct pair. We’re committed to providing helpful support whenever it’s needed.

Please get in touch at customersupport@selectspecs.com if we can assist with anything else.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Always good service.

Always good service and excellent products.

6 September 2026
SelectSpecs.com logo

Reply from SelectSpecs.com

Hi John,

Thank you for your positive review. It’s great to know you’ve consistently received good service and have been pleased with the quality of our products.

We’re committed to maintaining excellent service and providing reliable eyewear, and we’re glad your experience has been a positive one. Please get in touch if we can help with anything further.

Regards,
SelectSpecs

Rated 3 out of 5 stars

I have bought many prescription glasses…

I have bought many prescription glasses from the company over the years including their glasses and re-glazed, so they can't be that bad, eh!? I cannot complain on the lenses, but I have been frustrated on the delivery scenario. It is good to awful. I recently sent them one pair for re-glaze and was happy they were returned within two weeks. But I ordered a Ray-Ban item which took nearly 1 month. And when I asked late into that month was repeatedly 'side-saddled' to they are due soon etc. When I suggested they talk directly to their supplier be it in Italy/China or wherever all I received a few days later was 'your enquiry has been delt with and your ticket is now closed'. I asked why this was? and then was apologised as a mistake had taken place. My point is, if there is an issue with a third party, let me the customer know, and perhaps offer a suitable, quicker frame or indeed a refund.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, perfect glasses, wonderful price and arrived early. Thank you!

6 September 2026
SelectSpecs.com logo

Reply from SelectSpecs.com

Hi S.,

Thank you for your positive review. It’s great to hear that you were pleased with the service, the quality of your glasses, the price and the early delivery.

We’re committed to providing excellent products and service, so it’s lovely to know everything arrived promptly and met your expectations. Please get in touch if we can help with anything further.

Regards,
SelectSpecs

Rated 5 out of 5 stars

The service was great I couldn’t have…

The service was great I couldn’t have happier

5 September 2026
SelectSpecs.com logo

Reply from SelectSpecs.com

Hi Desmond,

Thank you for your kind review. It’s great to hear that you were happy with the service and that everything went smoothly for you.

We’re committed to providing excellent service and making the experience as easy as possible for our customers. If you need any further assistance, please feel free to contact us.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Good quality

Good quality. Arrived a day or two early.

5 September 2026
SelectSpecs.com logo

Reply from SelectSpecs.com

Hi Brian,

Thank you for your positive review. It’s great to hear that you’re pleased with the quality and that your order arrived a day or two earlier than expected.

We’re committed to providing excellent products and reliable service, helping you receive your order conveniently and on time. If you need any further assistance, please get in touch.

Regards,
SelectSpecs

Rated 5 out of 5 stars
SelectSpecs.com logo

Reply from SelectSpecs.com

Hi Lorraine,

Thank you for your positive review. It’s great to hear that you’re pleased with your glasses and that they arrived quickly.

We’re committed to providing quality products with an efficient service, so it’s good to know you received both. If you need any further assistance, please contact us at customersupport@selectspecs.com.

Regards,
SelectSpecs

Rated 4 out of 5 stars

As previously purchased with Select…

As previously purchased with Select Specs before I was confident that I would get the same good service and I wasn't disappointed as the ordering and delivery was all good as expected.

5 September 2026
SelectSpecs.com logo

Reply from SelectSpecs.com

Hi Barry,

Thank you for your positive review. It’s great to hear that your previous experience gave you confidence in ordering from SelectSpecs again, and that the ordering process and delivery were both smooth.

We’re pleased we could provide the reliable service you expected and help make your purchase straightforward. If you need any assistance in the future, please don’t hesitate to contact us.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Best glasses

So easy to order your glasses on the website. We had ours delivered to the shop as we only live just down the road. They were very helpful with letting me try before buying. The price of all glasses are great value. I will definitely be buying all my future glasses from selectspecs.

5 September 2026
SelectSpecs.com logo

Reply from SelectSpecs.com

Hi Unhappy,

Thank you for your positive review. It’s great to hear that you found our website easy to use and that having your glasses delivered to a nearby shop made the process convenient.

We’re also pleased that the shop team were helpful when you tried them on, and that you found our glasses to be such good value. We look forward to helping you with your future eyewear needs and remain committed to providing excellent products and service.

Please get in touch if we can assist with anything else.

Regards,
SelectSpecs

Rated 5 out of 5 stars

All good got 2 different perceptions…

All good got 2 different perceptions maybe a different colour box for each pair

5 September 2026
SelectSpecs.com logo

Reply from SelectSpecs.com

Hi Maurice,

Thank you for your positive review. It’s good to hear that everything went well with your two pairs. We appreciate your suggestion about using a different-coloured box for each pair, as this could make it easier to identify them.

We’ll share your feedback with our team as we continue working to improve our products and service. If you need any further assistance, please contact us at customersupport@selectspecs.com.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Just as good as getting glasses from…

Just as good as getting glasses from the opticians but a lot cheaper.

5 September 2026
SelectSpecs.com logo

Reply from SelectSpecs.com

Hi Chris,

Thank you for your positive review. It’s great to hear that you found the glasses just as good as those from an optician, while benefiting from a much lower price.

We’re committed to providing quality eyewear at affordable prices, and we’re pleased this worked well for you. Please contact us at customersupport@selectspecs.com if you need any further assistance.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Excellent service

Excellent service. Uploaded my current prescription for varifocals and received a fantastic pair of sunglasses far cheaper than at my opticians. Highly recommend.

5 September 2026
SelectSpecs.com logo

Reply from SelectSpecs.com

Hi Sally,

Thank you for your positive review. It’s great to hear that uploading your prescription was straightforward and that you’re pleased with your varifocal sunglasses, especially with the savings compared to your optician.

We’re committed to providing excellent products and service at great prices. If you need any further assistance, please contact us and we’ll be happy to help.

Regards,
SelectSpecs

Rated 5 out of 5 stars

What a fantastic company

What a fantastic company , selected my glasses put in my prescription all done and within a week i had them ,Iwill definitely be using again .

5 September 2026
SelectSpecs.com logo

Reply from SelectSpecs.com

Hi Joanne,

Thank you for your lovely review. It’s great to hear that you found selecting your glasses and entering your prescription straightforward, and that your order arrived within a week.

We’re pleased we could make the process quick and convenient for you, and we look forward to helping you again with your next pair. Please contact us at customersupport@selectspecs.com if you ever need any assistance.

Regards,
SelectSpecs

Rated 5 out of 5 stars

Customer benefits!!

The salesman was very helpful as was the computer ordering system once he had explained it. Supply of the item was as scheduled and as ordered. The best thing was the price which was about 25% of what my optician charged last time!

5 September 2026
SelectSpecs.com logo

Reply from SelectSpecs.com

Hi Customer,

Thank you for your positive review. It’s great to hear that our salesman was helpful in explaining the computer ordering system and that your item arrived as scheduled and exactly as ordered.

We’re especially pleased that you found the price so competitive, saving around 75% compared with your previous optician’s charge. We’re committed to providing quality products and excellent service at affordable prices.

If you need any further assistance, please contact us at customersupport@selectspecs.com.

Regards,
SelectSpecs

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