I severely burnt myself two days ago. I used the burnstop dressing immediately after running cold water on my arm (we live remotely, if Id been near a hospital I would have gone, it is that bad). With... See more
Company replied
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Website was easy to navigate. My order turned up faster than expected. I had a query with my order and the expiry date on the items and the person on the phone explained it very clearly. Cannot fau... See more
Company replied
Have used this company many times, always a good experience. This time I did not amend the change in delivery address, resulting in package going to incorrect building, Sarah De-Silva went over and ab... See more
Company replied
Bought the medium sized first aid kit. Good value for money and high quality box. Only feedback is I wish they did a food manufacturing first aid kit which included metal detectable plasters as we had... See more
Company replied
Company details
- First aid station
- Hospital equipment and supplies store
- Medical Equipment Supplier
- Safety and work wear
- Safety equipment supplier
About Safety First Aid
Written by the company
We are the no.1 place to go for first aid kits and supplies and the UK's biggest manufacturer! Shop from a range of over 1,000 first aid products now!
First aid kits
Sports first aid kits
Dressings & wound care
First aid supplies
Defibrillators & resuscitation
Eye care
Burn care
Biohazard & hygiene
Medical
Health & safety
Fire safety
First aid & safety posters & signs
Miscellaneous products & spares
Safety First Aid is a product sales division of Safety First Aid Group Ltd, a family company established in 1959, with offices and a warehouse in Hertfordshire.
We have over 60 years of experience and industry knowledge, with a dedicated team of product experts and sales specialists and our product kits are assembled in the UK.
Our business is conducted in accordance with EN ISO 13485:2016, MDR, MDD and MHRA.
Contact info
Avenue One, SG6 2WW, Letchworth Garden City, United Kingdom
- 0208 202 7447
- sales@safetyfirstaid.co.uk
- safetyfirstaid.co.uk
4.7
Excellent
92 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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It was quick and easy to order
It was quick and easy to order, either no fuss and delivered with in a couple of days.
Hassle free.
10 July 2026
Cannot fault the entire order process.
Website was easy to navigate. My order turned up faster than expected. I had a query with my order and the expiry date on the items and the person on the phone explained it very clearly. Cannot fault the entire process.
9 June 2026
Reply from Safety First Aid
Thank you for taking the time to leave a review.
Reply from Safety First Aid
Thank you for your review.
Good quality product
Good quality product, exactly how it was described.
Unfortunately no communication from the delivery company to when it was delivered.
4 June 2026
Reply from Safety First Aid
Thank you for your review Karen. I will pass your comments on to our Customer Services Team.
Reply from Safety First Aid
Thank you for your review and rating.
Prompt arrival of my order and just as…
Prompt arrival of my order and just as described. Perfect. Thank you 😊
7 May 2026
Reply from Safety First Aid
Thank you for your review and rating.
My original parcel was not delivered
My original parcel was not delivered, due to DPD leaving an delivery to an industrial site with a residential neighbour.
I was completely delighted, after informing Safety First Aid, early next morning, they managed to get a replacement to me next day - no fuss.
30 April 2026
Reply from Safety First Aid
Thank you for your feedback Chris. We’re sorry your original delivery didn’t arrive as expected, but glad we could resolve it quickly and get a replacement to you without any hassle.
Reply from Safety First Aid
Thank you for your review.
Good service and quick
7 April 2026
Reply from Safety First Aid
Thank you for your rating and review John.
The delivery time was excelente!
10 March 2026
Reply from Safety First Aid
Thank you for taking the time to leave a review.
Reply from Safety First Aid
Thank you for taking the time to leave a review.
Reply from Safety First Aid
Thank you for taking to time to leave a rating and review.
No expiry dates on any bandages
No expiry dates on any bandages, emailed if this is correct but no response.
4 February 2026
Reply from Safety First Aid
Thank you for your review, and we’re sorry for any concern caused. We apologise for the delay in responding, as your email was received late on Friday and our office is closed over the weekend. We have now replied to you this morning regarding your query.
For clarity, all of our bandages do include an expiry date printed on the packaging. This can be found underneath the LOT number, next to the hourglass symbol. Please note that the expiry date is written in reverse order.
If you have any further questions or need additional assistance, our customer support team will be happy to help.
easy to order arrived quickly
2 February 2026
Reply from Safety First Aid
Thank you for taking the time to leave your review Wendy.
Reply from Safety First Aid
Thank you for your review Janet. Great to hear about your experience with us.
Reply from Safety First Aid
Thank you for taking the time to leave a review Mr King.
As a 78 yr old … a delight all round
As a 78 yr old, I found it a delight to deal with this company.
The product I was re-stocking HypaSoothe Burn Gel is REALLY effective and handily package.
Full marks all round
9 October 2025
Reply from Safety First Aid
Thank you for taking the time to leave this review Ian. We are delighted you enjoyed our service and the product itself.
Kit looks good
Kit looks good. Inclusion of scissors as standard would be helpful. Otherwise what I would expect.
4 September 2025
Reply from Safety First Aid
Thank you for your review Barbara. I will send your feedback re scissors to our team for consideration.
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