My experience with this company's tech support was exceptional . The technician MATTHEW . Who's helped me to set up my Grandstream phone was incredibly professional,fast,and clearly an expert in thei... See more
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Soho66 is a multi-award winning provider of VoIP telephony services to around 40,000 business customers. The platform includes more than a dozen business grade calling features as standard, free and inclusive with any subscription. Premium business-grade features are also available, for example Call Recording (£4.99pm), IVR (£4.99pm) and Virtual Receptionist (£26.99pm). At just £4.99 per month for a telephone number, Soho66 offers an exciting and smarter alternative to traditional PBX and telecom systems.
Written by the company
Suite 1E North Sands Business Centre, SR6 0QA, Sunderland
Replied to 75% of negative reviews
Typically replies within 1 week
The service was very good, he explained the process and supported me through the process. I was able to resolve the issue. Very satisfied.
Ported our number over from another provider, was a very easy process and went very smoothly
I have stopped all of my services even prior to the renewal date and soho66 still took this month fees as normal.
Reece was switched on, very helpful and his knowledge was outstanding! If all calls for support were this good every business would be flying in customer service. Well done Reece, superb mate.
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Reply from Soho66
Absolutely brilliant company with a phone system second to none. Reece was so helpful and has been there over 10 years - thats says a lot too about Soho66. I gave up a phone number a few months ago and cannot have it back but Reece is going the extra mile to achieve that for me.
What a great guy to go over and beyond the rule book.
David Green British Christian TV
Reply from Soho66
My experience with this company's tech support was exceptional . The technician MATTHEW . Who's helped me to set up my Grandstream phone was incredibly professional,fast,and clearly an expert in their field. It seemed like they knew everything by heart and resolved my issue seamlessly . I am thoroughly impressed and would highly recommend them. Thanks MATTHEW.
Reply from Soho66
From initial enquiry through to purchase and setup, we received excellent customer service (primarily corresponding with Reece), with timely and very helpful responses to all queries. System setup was straightforward following instructions provided by Soho66. The service itself is perhaps not as feature rich as some others, however overall it has been a solid, reliable and effective solution, with the added benefit of being easy to set up in-house.
Reply from Soho66
We have been with Soho66 for over 10 years now. You cannot find a cheaper Voip provider for your basic needs, especially if you operate a 9-5 business. The support has been great over the years. The only thing I would say is if you operate a 24 hour business like I do you will not receive support outside of business hours, but if you do have issues outside of business hours, you can easily divert calls through their dashboard very easily. This has worked for us over the years.
Reply from Soho66
Good communication and helpful, speedy response to my query. Blain was so easy and pleasant to deal with.
Reply from Soho66
Matthew is always helpful, he understands my more 'limited 'techy skills and takes me under his experienced wing to help to reach the result required for our business.
Reply from Soho66
Great service and very helpful. Have been with Soho66 for nearly 10 years now and have always had a great experience.
Reply from Soho66
Matthew and the team are always helpful and nothing is too much trouble ever.
Reply from Soho66
I've used these guys for about 15 years. Excellent customer service. Very good pricing. VOIP service always worked well and hardware spot on. Great for all size of business.
Reply from Soho66
Really happy with the speedy service to resolve my issue from Matthew in the support team. Thanks Matthew!
Reply from Soho66
Fast no-hassle sign up and service details received immediately. So far everything I could ask from a VoIP provider!
Reply from Soho66
Great service as always I have been with Soho66 for years, had 1st problem ever as far back as I can remember this morning and Soho66 had it fixed very quickly with a very personal and detailed help from Matthew. Cheers all very happy!
Reply from Soho66
swift response and assistance. Thank you for caring
Reply from Soho66
The prices are very good for both hardware and VOiP services, but what really sets Soho66 apart is the helpfulness of their staff. Tech support calls are answered almost immediately, and you get clear, effective help. Good interface for controlling your phones too. When I asked a business friend who he used, he said he had been with Soho66 for more than a decade, and I am glad I followed that lead. Very happy to recommend them in turn. Ideal for a company our size (8 phones).
Reply from Soho66
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