While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Dangerous , endangering tenants
Disgraceful bullies both them and Solicitors’s devonshires , ignore ASB, repairs , lie , bully , mislead , defame, belittle, threaten , harass, ignore complaints , ignore ombudsman , awful and still continue, do not cooperate with police , change housing officers , monthly , disgraceful!! Endangering tenants lives
Rogue Landlord Steals Sinking Funds
Soho Housing pose as an affordable housing association but operate as a rogue landlord with no accountability. Sinking funds are stolen, staff award themselves large bonuses, convert disabled homes to market rent, fund the CEO's vanity art projects including opening an art gallery in what was formerly an affordable home. Residents who raise urgent health and safety issues are harassed and bullied; despite evidence including Environmental Health hazard notices, mould, and fire safety issues. This level of maladministration is likely to lead to loss of life and serious injury; if indeed it hasn't already.
Thanks a lot Soho Housing
11/02/2025. The "charitable" housing association has completely ignored this review.
Although it is a year since I was evicted by Soho Housing Association, a supposedly charitable housing association, I have not recovered from my bad experience with them and probably never will. After winning a disrepair case against them several years ago, they have sought to blame me for all problems that occurred in my flat. Unable to throw me out because of this and on the advice of their solicitors, Devonshires, they had me sectioned under the Mental Health Act and in this way they were able to evict me, in spite of the fact that I held a secure tenancy. So, thanks to Soho Housing Association, I am now, not only homeless but endure the stigma of a fake mental health diagnosis.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.