Precious Pet Sitters Reviews 

167
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have used Precious Pet Sitters many times and all the sitters we have had are incredibly professional, trustworthy and kind people who love and understand dogs. Our dog is a nervous rescue and... See more

Company replied

Rated 5 out of 5 stars

We recently used Precious Pets for our dog, Norbert, when we went away for 10 days, Caroline was superb. She sent regular photos/videos of Norbert which meant we could have a lovely relaxed holiday kn... See more

Company replied

Rated 5 out of 5 stars

Precious Pet Sitters were very helpful as I have never used a Pet Sitting Service before. They were efficient, you meet the sitter in advance, which is a great level of comfort to know the person befo... See more

Company replied

Rated 5 out of 5 stars

We have used SMPrecious a couple of times now with our most recent request made at quite short notice. We have an elderly dog which needs quite a few interventions throughout the day for health reason... See more

Company replied

Company details

  1. Pet sitter
  2. Dog Day Care Centre
  3. Dog Walker
  4. Pet Friendly Accommodation

Written by the company

We provide pet sitting, dog walking and pet visits in your home. Ideal for multiple pets: puppies, older dogs, cats, rescue pets, challenging pets and everything in between.


Contact info

4.8

Excellent

TrustScore 5 out of 5

167 reviews

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4.8

All reviews

(167)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

I have used Precious Pet Sitters many…

I have used Precious Pet Sitters many times and all the sitters we have had are incredibly professional, trustworthy and kind people who love and understand dogs.

Our dog is a nervous rescue and can be challenging to look after but our most recent sitter Nina was very experienced with rescues and willing to take things at her pace. She kept us up to date throughout and was incredibly caring towards our dog. She was also very respectful towards our home. We would not hesitate to use the agency or Nina again.

We have also had equally great experiences when Caroline, Julia and Felicia have looked after our dog.

24 January 2026
Unprompted review
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Reply from Precious Pet Sitters

Thank you Caroline for such lovely review. We are very glad that you are happy with our service. Our sitters love sitting with Maisie and we will be sure to highlight your review to them. We very much look forward to sitting for you in the future.

Rated 5 out of 5 stars

Precious Pet Sitters Absolutely Great

Precious Pet Sitters were very helpful as I have never used a Pet Sitting Service before. They were efficient, you meet the sitter in advance, which is a great level of comfort to know the person before you leave your Pet with them. Kind, friendly and caring and very professional. I had a great Sitter for my Cat called Natasha. Felix was very well looked after while I was away and Natasha sent me pictures every day. It was a delight to come back to a happy pet who had been well looked after. I cannot recommend Precious Pet Sitters highly enough. Thank you.

1 April 2026
Unprompted review
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Reply from Precious Pet Sitters

Hello Irene,

Thank you for your lovely review. I am so glad you are happy with Natasha and the service provided. We look forward to helping you again soon!

Rated 5 out of 5 stars

Excellent Service

We approached Precious Sitters for a house sitter over Xmas and New Year 2026. The registration process was professional and thorough. We were sent details of a house sitter they thought would be suitable and we met her. She was kind and obviously adored the dogs. We have one old English sheepdog who is 11 and has hurt her cruciate ligament so moving is difficult. An Old English sheepdog puppy of 21 weeks and my daughters golden retriever who is 4. The sitter was great with them all . We would have no hesitation in recommending the agency and the sitter.

19 December 2025
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Reply from Precious Pet Sitters

Hello Rolanda,

Thank you so much for your lovely review. I'm so glad that you were happy with the service and Megan sitting for you. She loved sitting with the dogs and looks forward to sitting for you again soon.

Rated 5 out of 5 stars

We had a wonderful house sitter

We had a wonderful house sitter, Fiona, who took care of our dog and the house while we were away. Everything was well cared for and we found everything clean and tidy and our dog happy and well looked after. We couldn't have asked for more. Thank you Fiona. Hope to see you again soon.

8 December 2025
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Reply from Precious Pet Sitters

Thanks so much for your lovely review, Fiona is looking forward to sitting for you again in 2026.

Rated 5 out of 5 stars

The Very Best in Dog Care

We recently used Precious Pets for our dog, Norbert, when we went away for 10 days, Caroline was superb. She sent regular photos/videos of Norbert which meant we could have a lovely relaxed holiday knowing he was being well cared for. On our return we could tell he had been well looked after and Caroline and Norbert had really bonded. We wouldn’t hesitate to use SM Precious pets every time we go away. Thank you so much for running such a smooth, efficient operation. Sue

15 December 2025
Unprompted review
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Reply from Precious Pet Sitters

Hello Sue,

It's a pleasure to look after the lovely Norbert. We are so glad that you were happy with Caroline and the service provided, thank you so much for your lovely review.

Rated 5 out of 5 stars

Highly recommend

I used SM Precious Pets after seeing them on Facebook and they were brilliant! Karen explained everything really clearly and recommended Tamara, who was amazing with my dog. She stuck to our routine, kept in touch while I was away, and sent lots of reassuring photos. Would 100% recommend! 🐾

1 September 2025
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Reply from Precious Pet Sitters

Hi Esther,

Thank you for so much for your lovely review. We are so pleased that you are happy with our service. We look forward to helping you again soon!

Rated 5 out of 5 stars

Perfect pet sitter

We had a wonderful sitter (Fiona) who looked after our dog for nearly three weeks, and was happy to stay an extra day when our flight was cancelled. She kept in contact whilst we were away and made us feel completely relaxed on holiday and sure that our dog was being well looked after. Our house was very well looked after including watering the garden in the hot weather. To top it all she also helped our elderly neighbour who called round for assistance after her emails had been hacked.

1 September 2025
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Reply from Precious Pet Sitters

Hi Brian,

Thank you for your lovely review. We are so glad that you are happy with the service Fiona provided you with. We look forward to helping you again soon!

Rated 5 out of 5 stars

Holiday care

Our dog sitter Alex, looked after our precious pup Tilly and took care of our home while we were on a 10 day holiday. We had regular pup dates’ which was reassuring for us! She had a Wonderful time which subsequently meant we had a lovely holiday.would highly recommend

8 August 2025
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Reply from Precious Pet Sitters

Hi Donna,

Thank you so much for your lovely review. We are so pleased to hear that you are happy with the service Alex provided you with. We look forward to helping you again soon!

Rated 5 out of 5 stars

Great help for an anxious dog

I have an anxious dog who needs medication to control his anxiety. He is also working with a behaviouralist. It is so important to have sitters that are in tune with what Buddy needs when he is being looked after. As the impact of his anxiety can last for days post an event! Kelly and Rein were diligent and took everything on board that I explained. Buddy did amazing and was relaxed and happy afterwards too which is a great relief for me! I would highly recommend precious pet sitters.

13 August 2025
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Reply from Precious Pet Sitters

Dear Priscilla,

Thanks so much for the lovely review. Kelly and Rein loved looking after Buddy who is an absolute delight! We're so glad that you are happy with the service, and look forward to future sits.

Rated 5 out of 5 stars

I felt totally at ease leaving Chester…

I felt totally at ease leaving Chester with Caroline. I had a meet and greet with Caroline initially and she was so good with Chester and he took to her straight away
Whilst I was on holiday Caroline sent pics and messages keeping me updated which was really lovely
I will definitely be using Precious Pet Sitters again

15 June 2025
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Reply from Precious Pet Sitters

Hi Melanie, we are so pleased to hear that you are happy with Caroline and the service you received! We look forward to helping you and Chester again soon.

Rated 5 out of 5 stars

Precious pets allways put my mind at…

Precious pets allways put my mind at ease that my fur baby will be loved and very looked after. They have a thorough vetting system to ensure the people that look after our dogs are trustworthy and love animals with the experience necessary to take care of them and give our pets what they need. They are a professional and fully licensed company.
It's very important to me that the sitters have a good range of experience in looking after animals and that they care about them.
I receive photos and updates of how my girl is while they are with the sitters which is very reassuring. Also my girl knows who is a good person, she has allways been happy to be looked after Precious pets sitters and feels safe and loved. I can't ask for more than that. I highly recommend Precious Pets.

18 June 2025
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Reply from Precious Pet Sitters

Hi, thanks so much for your lovely review. It's a pleasure looking after Missy. She's a very special girl and we look forward to seeing her again soon!

Rated 5 out of 5 stars

The go to company 😊

I have been a SM Precious house sitter for just over 3 years now. I feel incredibly lucky to do a job (which doesn't actually feel like a job) I love. The only downside is the end of the sit when I have to leave 🙁. I've establish some lovely bonds over the years including with owners...but especially the pets, so I have a very full heart ❤️ with a lot more to give.

Julia and the team have been amazing, if I ever have had any worries Julia has always put my mind instantly at ease. Last year I became very poorly out of the blue. I hate letting people down, but Julia just sorted this all out with ease and regularly checked in on me to make sure I was ok...and time to recover just wasn't an issue...which I am truly grateful for.

I would highly recommend this as the go to company for all your pet sitting needs.

If you're looking to become a sitter and love animals and have the experience to do so...well it's a no brainer in my opinion.

I plan to stick around for as long as the team/owners will have me 😊

6 June 2025
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Reply from Precious Pet Sitters

Dear Caroline, thank you so much for this wonderful feedback. We love having you on board with us and we know that our customers and their pets really appreciate all the care that their pets have received.

Rated 5 out of 5 stars

Thank you so much Precious Pets…

Thank you so much Precious Pets Sitters. Aurelie was a fantastic pet sitter for our cat. We had been worried as he had only recently been diagnosed with IBD and we had not left him since. Aurelie put our minds at rest. She looked beyond the puppy pads and feeding schedules. She provided us with updates every day meaning we were able to enjoy our holiday. We came home to a happy pet. I would thoroughly recommend Precious Pet Sitters for peace of mind and professional service.

9 June 2025
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Reply from Precious Pet Sitters

Dear Carolyn, we are so pleased to hear that you are happy with Aurelie and the service you received! We look forward to helping you and Jasper in the future.

Rated 1 out of 5 stars

Unprofessional and disrespectful

Frankly , I find your recent feedback, both surprising and disappointing- particularly given that, following my interview I was told you were very happy with me and intended to add me to your books.
To be told later after I had to chase for a response, that there were concerns about my handling skills and the dog breaking free without any previous mention or discussion comes across as unprofessional disrespectful and not acceptable. If they were genuine concerns all this should’ve been raised at my face-to-face meeting , not retroactively used as justification for silence. I value clear and honest communication and transparency- none of which were shown here. My time and effort were taken without any apparent intention of following through, and I won’t pretend that this is acceptable!!!!
You should not have wasted my time and asked me to do a DBS then fill in the endless documents , signing the contracts and providing references.
It was all a complete waste of time. Precious pets need to learn going forward to treat others with more respect and transparency.

8 June 2025
Unprompted review
Rated 5 out of 5 stars

Living the pet sitter's dream

I joined the team at SmPrecious Pets as a sitter in 2021 and I just want to compliment Julia, and her team for being top notch in their professionalism and animal care knowledge. I was introduced to Julia's canine clan and after the necessary initial skills assessment, I was made to feel as part of the extended family from the start. I've been offered some wonderful sits over the years and I've enjoyed every moment walking various dogs and caring for other pets including cats, hamsters, rabbits and tortoises. I have always received help, advice and support when required and I can highly recommend SmPrecious Pets to anyone who has animal care experience and would like to join Julia's team of dedicated, trustworthy and reliable sitters in the Herts and outer London area. I have felt very blessed to be working with someone like Julia who is enabling many hard working folk to have some well earned time away whilst knowing that their home and cherished and precious animals will be looked after in the best possible way according to their instructions. To my mind it has been and continues to be a privilege to to be a sitter with Sm Precious Pets

6 June 2025
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Reply from Precious Pet Sitters

Dear Natasha, thank you so much for this lovely feedback. We feel so privileged to have you on board with us and we know our customers really appreciate all the care that their pets have received.

Rated 1 out of 5 stars

Shocked by poor treatment

I was shocked to hear of my dog sitters experience with Precious Pets. He is an amazing dog sitter. He asked me to give him a reference, which I did. It was truthful and glowing as both my dogs and us feel completely secure that he’s looking after them and taking great care of our home.
I think it was a waste of my time supplying a reference. He was interviewed and accepted and asked to pay for a DBS check. Then received rude emails accusing him of not supplying the information requested, he had done everything. He has not heard from them since. I am shocked that this is considered acceptable.

6 June 2025
Unprompted review
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Reply from Precious Pet Sitters

Dear Sue, Thank you for your feedback and for supplying a reference for Evan. We are a professional, established business who do not send rude emails and we did not send an email to Evan accusing him of not supplying information requested. If you would like to discuss this further please contact us on contact@smpreciouspets.com

Rated 5 out of 5 stars

Exceptional service, exceptional sitter.

Exceptional service at every step of the process from first enquiry contact to the sitting itself. All our needs were listened to and met and the sitter chosen for us, Naomi was a dream.
Naomi sat both our dogs (a border collie and a Jack Russell) and our long haired cat and she was just perfect. Kind, calm and knowledgeable we didn't worry at all about them while we were away (we received updates as requested on how everyone was doing) and when we came back everyone was relaxed and happy.
I'd recommend SM Precious Pets unreservedly to anyone who wants the best experience for their pet's when they go away. (I'd especially recommend Naomi and I know our animals would too!)

2 June 2025
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Reply from Precious Pet Sitters

Hi Sarah,
Thank you so much for your lovely review! We are so glad to hear that you were happy with your Precious Pet Sitter. Naomi is looking forward to sitting for you again soon!

Rated 5 out of 5 stars

Sitter for Senior dog

We have used SMPrecious a couple of times now with our most recent request made at quite short notice. We have an elderly dog which needs quite a few interventions throughout the day for health reasons and our fabulous sitter took this in her stride with infinite patience. We won’t leave our old lady with many people. SMPrecious sitters have filled us with confidence allowing us to go away without worrying about her.

26 March 2025
Unprompted review
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Reply from Precious Pet Sitters

Hi Julie,

Thank you so much for your lovely review, we are so glad to hear that you were happy with your precious pet sitter. We look forward to seeing Lottie again soon!

Rated 5 out of 5 stars

Super Sitters!

I have been using SM Precious Pets for four years now and would have no hesitation in highly recommending them. They have a team of very experienced sitters who clearly care deeply about their four-legged charges. A special shout out to Chaya - for this sit - and Julia - my hound loves them!

24 April 2025
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Reply from Precious Pet Sitters

Hi Pat, we are so pleased to hear that you are happy with your experience with our sitters and our service. We look forward to helping you and Kenzo in the future!

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