NuraFix Reviews 

175
TrustScore 2 out of 5

2.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Placed order on May 23rd. Contacting the vendor "cannot cancel order, as it has already shipped". Today is July 15th. Really two months? This is a scam. I will contact my credit card c... See more

Company replied

Rated 1 out of 5 stars

These people are rouges, what i ordered for was 15pounds but was charged over 100 for what I never agreed to. Immediately I emailed them to cancel the order, I received response that someone will han... See more

Company replied

Rated 1 out of 5 stars

I bought this product to hide scratches on our vehicle. We had several different types, from deep scratches to faint hairline ones. I was not expecting miracles on the deep scratches, but I thought fo... See more

Company replied

Rated 4 out of 5 stars

The product can sell itself, The "Wait a minute" deals are an irritation that I would prefer to do without. Buying 4-5 times the quantity of a product I've never used is a waste of my time and patienc... See more

2.1

Poor

TrustScore 2 out of 5

175 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 81% of negative reviews

Typically replies within 1 week

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2.1

All reviews

(175)

137 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor Customer Service

I bought this product to hide scratches on our vehicle. We had several different types, from deep scratches to faint hairline ones. I was not expecting miracles on the deep scratches, but I thought for sure it would hide the hairline ones. I used the product to specifications--washed the car, sprayed the product evenly, sponged it back and forth, and up and down, then buffed clean with a microfiber towel. I did 2 coats of this process. There was absolutely no difference. I complained to the company. They claim to have a 30 day money back guarantee. At first, they were very responsive, but only offered 25% of my money back. I said I didn't understand why they were offering 25% back, when it's supposed to be a full guarantee. They then offered me 45% of my money back, as if this was a used car negotiation. I denied again and asked why they are not honoring their money back guarantee. I have not heard back since...

2 July 2026
Unprompted review
NuraFix logo

Reply from NuraFix

UPDATE

Hello again,

Thank you for the information you’ve shared.

Based on our review of your prior correspondence with customer support, it appears the issue has already been settled.

Should you require further assistance, we are always here to help.
________________________

Hello Jeff,

Thank you for the review. We're saddened to hear NuraFix didn't meet your expectations.

All returns and refunds are handled in line with our refund policy. That said, we strive to provide flexibility to our customers by offering couple of solutions to our customers when it comes to returns and refunds. This allows to choose the option that best fits customer's situation.

That said, we are eager to review your case and get to the bottom of the situation. As we could not locate your order based on this review alone, we have sent you a separate request for further information.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Maya from NuraFix

Rated 1 out of 5 stars

Placed order on May 23rd

Placed order on May 23rd. Contacting the vendor "cannot cancel order, as it has already shipped". Today is July 15th. Really two months? This is a scam. I will contact my credit card company and report a fraud. Thieves, scammers!

Today I received this email, (account number edited for privacy concerns):

"
Your request (p7B6xzy) has been updated. To add additional comments, reply to this email.

Thank you for your message and for your patience.

We would like to inform you that your order has been successfully canceled and a full refund has been issued. You should receive a confirmation email with the refund details shortly. If you paid by credit card, the funds should appear in your account within 5 business days, depending on your bank's processing times. If you paid via PayPal, the refund may already be reflected in your account.

If there is anything else we can assist you with, please do not hesitate to contact us.

Best regards,
Cendie | Customer Support Representative
"

14 July 2026
Unprompted review
NuraFix logo

Reply from NuraFix

Hallo,

vielen Dank, dass Sie uns darauf aufmerksam gemacht haben.

Wir möchten Ihren Fall gerne eingehend prüfen und Ihnen weiterhelfen. Da wir Ihre NuraFix-Bestellung allein anhand dieser Überprüfung nicht finden konnten, haben wir Ihnen eine separate Anfrage mit der Bitte um weitere Informationen gesendet.

Bitte schauen Sie in Ihrem E-Mail-Posteingang nach unserer Nachricht, sobald Sie Zeit haben.

Bleiben wir in Kontakt,
Maya von NuraFix

Rated 1 out of 5 stars

These people are rouges

These people are rouges, what i ordered for was 15pounds but was charged over 100 for what I never agreed to. Immediately I emailed them to cancel the order, I received response that someone will handle the request. 1 week later I received a mail saying order has been shipped and I should try them out. You over charged me, I dont know why their company still has a website or recognized company running. They are stealing people's money. Its unfortunate paypal cant help me.

15 June 2026
Unprompted review
NuraFix logo

Reply from NuraFix

UPDATE

Hi again,

Thank you for sharing the requested details.

Your order has been found in our system, and our team is now looking into this matter to resolve it as soon as possible. We truly appreciate your patience and will update you soon.
__________________

Hello there,

Thank you for your feedback.

For clarity, please note that the total amount charged depends on the quantity of product selected during the purchasing process. Additionally, our shipping system is partially automated to ensure that orders are dispatched as quickly as possible, which unfortunately means we are unable to intervene once an order has already been shipped.

We want to learn more what happened with your NuraFix order. As we could not locate it based on this review alone, we have sent you a separate request for further information.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Maya from NuraFix

Rated 1 out of 5 stars

Do not waste your money

Do not waste your money. Tried it on the smallest scratch after adhering to the instructions. Absolutely nothing changed.I could have done better with T cut.Conned into over ordering and couldn’t cancel because it was “already shipped “. The whole excercise was a waste of time and money.Also 3 weeks shipping

23 June 2026
Unprompted review
NuraFix logo

Reply from NuraFix

Hello there,

Thank you for bringing this to our attention.

We are eager to review your case in detail and assist you further. As we could not locate your NuraFix order based on this review alone, we have sent you a separate request for further information.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Maya from NuraFix

Rated 1 out of 5 stars

This company is a fraud

This company is a fraud. When I was looking at their products I decided to buy one thing, but they sent me a huge bill for many many things that I did not ask for! Cost me almost $200. They don't have a cart for checkup they just send you whatever they want to send you.

9 June 2026
Unprompted review
NuraFix logo

Reply from NuraFix

Hello Tim,

Thank you for the review.

For clarity, all order details are displayed during checkout before payment is completed, including the selected currency, shipping costs, and any optional add-ons.

We'd like the opportunity to learn more what happened in your NuraFix order. As we could not locate your NuraFix order based on this review alone, we have sent you a separate request for further information.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Maya from NuraFix

Rated 1 out of 5 stars

I'm at 15 business days since ordering

I'm at 15 business days since ordering. No delivery. No update. No response except computer generated bullcrap. They took my money though. Peeps, stay away or if you want to waste money,make a bet on something.

24 May 2026
Unprompted review
Rated 1 out of 5 stars

Bad deal!

Bad deal!! Beware !! Overcharging, no refunds. Never again !! They tripled my order - even though I should them 2 amounts taken from my account !! They're so arrogant that they think no one investigates their company before ordering!

9 June 2026
Unprompted review
Rated 1 out of 5 stars

I don't want to give these crooks even…

I don't want to give these crooks even 1 star I ordered one bottle and they are sending me 5 after reading the posts I can't understand why they are allowed to sell any thing they are not even giving me a delivery date after 5 days DO NOT BUY ANYTHING FROM THIS COMPANY THEY ARE SCAMMERS AND FRAUDULENT OPERATORS

1 June 2026
Unprompted review
NuraFix logo

Reply from NuraFix

Hello Stanley,

Thank you for sharing your review.

We have located your order and can confirm that your return request is currently being reviewed.

To ensure the matter receives the attention it deserves, we have assigned a member of our support team to your case. They will contact you directly regarding the next steps.

Kind regards,
Maya from NuraFix

Rated 1 out of 5 stars

I placed the initial order for 2 small…

I placed the initial order for 2 small bottles at $19 + S&H.

When I finalized the purchase I was charged more than double; $56 including double the shipping charge.

I immediately cancelled the order within 2 minutes. Contrary to their cancellation policies of being able to cancel within 24 hours, these crooks and liars replied "the order was already packaged and set up for shipping, and there was nothing they cloud do about it."

Do not buy anything from this deceitful company.

Also, don't depend on Discover to do anything about it either; I sent the entire email chain, a copy of Nurafix's policies, and the original bait and switch scam on the Nurafix website. Somehow my 30 plus years with Discover means nothing to what some shady company in Lithuania provides as "proof".

15 May 2026
Unprompted review
NuraFix logo

Reply from NuraFix

UPDATE:

Hello,

After our recent contact, we have been able to locate your previous communication with our team.

To ensure your experience receives the attention it deserves, we have assigned an agent to review your case in further detail.

_____________________________

Hello Robb,

Thank you for taking the time to share your feedback.

We want to assure that our system does not automatically add items to orders. An order is created only after the customer completes the checkout process and confirms the payment on their end.

To ensure shipments are dispatched quickly, our shipping system runs partially automatically. While this means we can’t make adjustments once an order has shipped, we’re eager to review your case and see what support we can offer at this stage.

To help us identify your order, we have sent you a separate email through TrustPilot requesting additional details. Please take a moment to review the message.

Kind regards,
Maya from NuraFix

Rated 1 out of 5 stars

Has anyone actually used it ?

Has anyone actually used it ?
The review ae all about buying it, add ons and scams.
I want to know : does it work ?
Can it possibly work as well as the rubbish we're reading about it ?

27 May 2026
Unprompted review
NuraFix logo

Reply from NuraFix

Hello Andrew,

Thank you for your review.

For transparency, NuraFix is a legitimate business. We ship real orders, and we have a clear return and refund policy in place.

The product is designed to function as described when used according to its instructions. Results will depend on the condition of the vehicle surface and correct application (clean surface, even spreading, and proper curing time).

We'd be more than happy to answer any of your remaining questions or concerns regarding the product, so please don't hesitate to reach out via support@nurafix.com.

Kind regards,
Maya from NuraFix

Rated 4 out of 5 stars

The product could sell itself

The product can sell itself, The "Wait a minute" deals are an irritation that I would prefer to do without. Buying 4-5 times the quantity of a product I've never used is a waste of my time and patience. Note that I did buy a single extra item for my own use. To think that I'd need 3-4 sprayers is an affront to me.

17 May 2026
Unprompted review

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