Numan Reviews 29,602

Numan have been fantastic since l started the weight loss programme. Rachel my coach has been a massive support, and right another end, though my meds have been paused, l had an important issue which... See more

I had to go through a refund process recently, and my case was handled by Sarah — the real MVP of customer service. She went above and beyond to sort everything out quickly and professionally —... See more

Have used Numan for about 18 months . Changed in summer from wegovy to Mounjaro for maintenance . Was all ok until got raft of mails offering me subscription to save money . Accepted and then the fun... See more

Numan has exceeded all my expectations! Competitive prices and another level Costumer Service. They are always there to help you and guide you. I wanted to say a special thank you to Carol, she h... See more

Loved the products, quick and effective delivery times, communication is good, however it’s really expensive for what it’s, there are far cheaper options from other companies that offer the same thin... See more

The team have been very supportive and always there when you need them. Special thanks to Thomas my health coach who checked in with me regularly with useful suggestions of support and always asking i... See more

I’ve just taken the blood test at home, and I have to say it was really uncomfortable and impractical. Filling the small sample took me about 40 minutes, even though I followed their instructions... See more

Have been using Numan for several months now, always quick to respond to questions and messages. Recently had decided to switch medication due to price hikes but was offered a discount which I made us... See more

Numan - they are trusted, reliable and very supportive. All the qualities you need when receiving medication to support such a sensitive issue as weight. I highly recommend Numan and for me, I would... See more

Rasheeda was very helpful in Customer Service and went over and above by helping me with a more convenient delivery date of when I will be at home and also when I wanted to introduce a friend which q... See more

Amazing price offer despite rate increases in the market. Love the app and AI support and coach interaction. Orders are always on time, product is good quality. The product itself (mounjaro) is very e... See more

The app is just terrible, very buggy and unreliable. The admin and customer service from Numan is equally as bad, they get very confused about subscriptions and how they charge for them. Not helped b... See more

My health coach Jamie has been a huge life line on this journey! I started on the 7th March 2025 and to date (7th Oct 2025) Jamie has supported me with all my questions, any hiccups I might have and l... See more

Sonia is extremely helpful at Numan! She helped get an issue sorted out quickly, with no fuss, in a professional manner. It’s great to have help from a human, rather than through an automated bot sy... See more

Service is second to none. Both myself and my wife used the service and the results had a massive effect on how my wife was being treated through our doctor. It highlighted issues that we or our docto... See more

It is a complex procedure in the beginning but the Numan support has been great, and when things went awry Numan rectified the situation through Michelle I've finished my first month today and s... See more

I’ve been using Numan for my weight-loss treatment (Mounjaro injections), and I’m genuinely impressed with their service. I recently had an issue with my dosage change, and the team responded incre... See more

Nyakno managed to sort out a bit issue that had really upset me after just one email exchange where I explained my concern. She was professional and super efficient. All sorted super fast - thanks y... See more

I had some minor issies with comunication, however this was quickly sorted by Tobi, who was amazing, and got then issues addressed .. next day medication arrived and everything working great. Cant tha... See more

It was easy to switch to them, they made it very easy , very on it. I love the fact there is an app and can connect my Google health . Price is not excessive. I was on munjaro then switch to wegovy... See more

I spoke to a customer service representative called Carol today. She was extremely helpful and fully understood what my query was and took the appropriate action to solve my questions She was ext... See more

Alice was really helpful and knowledgeable. She gave advice which was manageable to follow and built on where I was at the time. I found her encouraging and supportive.

Very expensive and did not get informed when there were a big increase in price which if the money had left me really struggling if I hadn't went to check dosage.

My experience was great because Liam helped me resolve my question speedily. He was very knowledgeable and polite and knew the subject matter which led to an amicable resolution. I am very grateful... See more

Great site and has kick started my weight loss I have used their phone call consultation which was very friendly and helpful Unfortunately it comes down to money and I can get wyngovy from my loca... See more

Although not the cheapest on the market i would say they are the most personal, they are always quick to respond to the messages and are happy to give advice. It just doesnt feel like they are just af... See more

I found Numan Health customer services very helpful But I shouldn’t of had reason to call them twice after a pause in my prescription was reactivated without my permission or knowledge I had to c... See more

My parcel was left outside my house and I wasn’t able to locate it. I was sent out a new pen on the same day with no problem. I was so upset disappointed and nervous but chole was able to leave me fee... See more

Contacted Numan regarding a delivery. Easy to connect to an advisor and was promptly contacted by Stacey who quickly took on board and understood my enquiry. She advised that she would update me the f... See more

The increase from 10mg to 12.5mg was very confusing requiring that I had to make a new application. It was like 'the computer says' without any human input and caused me to spend a huge amount of tim... See more

I was really impressed by the Customer Care Team, in particular Carol, who picked up my query very quickly, investigated immediately & followed up throughout the issue, until it was finally reso... See more

I signed up in May 2025. The plan really suits me. I've not experienced any significant side effects. My results have been consistently good each weigh in. The app is easy to use. My coach is always o... See more

I cannot thank Laura enough for her customer service firstly but moreover her use and kindness. It’s not often you are met with such amazing customer service as this. Thank you Laura 💛

J’Nigh was really helpful answering questions around my concerns with side effects. The advice put me at ease.

Response to queries..CC is super efficient..they know what customer satisfaction is. Numan gave me peace of mind duting the price increase era..Delivery is 💯

Very helpful and replied to my email straight away, they resolved my issue which was all my own doing quickly and they Where very friendly, impressed with the quality of their customer care 😀

Joel was who helped me with my enquiry today and top service...excellent response time and swiftly sorted my issue

Excellent customer service and quick response. Claudia was very helpful and professional with answering my questions. I would recommend Numan to anyone who wants to start their weight loss progra... See more

They give great advice and there is always someone ready to help and answer any questions. There customer service is excellent.

I had a problem with a payment for my prescription, Nyakallo promptly sorted the problem and arranged a refund for the over payment. Absolutely brilliant thank you.

Had a problem with a payment taken that should have been delayed. Nyakallo was investigating within minutes and resolved my issue the same day. Absolutely fantastic customer service.

Nyakallo helped me with an issue on my account and was fixed with in 24 hours great service and very professional

Nicole provided me with excellent service, she sorted out any issues I had promptly and efficiently xx

My query was dealt with within a reasonable timeframe and stress was avoided through not knowing.

I had an excellent experience with Numan’s customer support, especially thanks to Claudia. She was kind, professional, and really went the extra mile to help me. Quick, clear, and genuinely caring ser... See more

I already am aware for the incredible support and service being given by my Heath Coach Ruwinka but today I had a delivery problem and Sonia i customer care was so lovely and sorted it so quickly! Hon... See more

Great service with all the support you need if you want it. I didn’t connect with the support team because I was provided with all the information I needed. I feel so much better! I exercise more e... See more

Recently changed address so couldn’t be auto verified, Laura helped me so quickly and sorted it out to be manually verified. This has now allowed my order to dispatched.

Finnlay solved my problem with professionalism, nothing was too much and I felt at ease.After the call I found myself thinking how good it would be if everyone was like Finnlay! Very pleased with the... See more

Alice was a fantastic coach, responsive, supportive and proactively checking in to help me reset my eating patterns and making easy, practical suggestions of what to consider for the changes I wanted... See more