NIDA Reviews 

110
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers had a great experience with this company. Customers praise the lightweight texture of the creams, noting that they absorb quickly and leave the skin feeling deeply moisturized, smooth, and soft. Many consumers also notice visible improvements in fine lines, wrinkles, and overall skin radiance after consistent use. However, some people mentioned that international shipping times and delivery can take quite a bit longer than expected. Some reviewers were not happy with packaging issues, reporting that certain bottles arrived nearly empty or featured faulty droppers. A few other people also felt that specific formulas caused skin irritation or completely failed to show visible results.

What people talk about most

Product

Users describe positive interactions with product, noting that the skincare items feel luxurious and... See more

Quality

People report positive experiences with quality, highlighting noticeable improvements in hydration, texture,... See more

User experience

Reviewers mention ambiguous feedback about user experience. Some customers report incredible changes, clearer... See more

Order

Reviewers highlight ambiguous aspects of order experiences, showing a wide split in customer satisfaction.... See more

Delivery service

Consumers find delivery service experiences to be highly divided. While some customers praise fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nida retinal! I'm 43 and my face has never felt softer or more moisturised. I'll never stop buying the Retinal eye cream (which I use on entire face and neck). Also, my NZ courier company lost one of... See more

Rated 5 out of 5 stars

Their customer service support is so friendly, efficient and respond promptly. They helped and sent me the replacement cream right away after they acknowledged my issue. Everything was done within 1 d... See more

Rated 5 out of 5 stars

LOVE, LOVE, LOVE this brand+ their products! They're moisturising cream, is AMAZING, I used it 7 days straight, every night, on a clean face, and it worked WONDERS for my skin, it glowed with rehydrat... See more

Company replied

Rated 5 out of 5 stars

Really beautiful products, works very well on my sensitive skin, no harsh feeling, no allergy. Just love it!! I bought the eye and neck cream and moisturiser and will definitely restock for my future... See more


Company details

  1. Cosmetics shop

Written by the company

Premium Korean skincare brand fusing nature and science for exceptional results—featuring products we use and recommend to those we love. Made with ❤️ in 🇰🇷


Contact info

4.1

Great

TrustScore 4 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically takes over 1 month to reply

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4.1

All reviews

(110)

110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Game Changer

Just started using these products and my skin looks amazing! I have acne and roseca scars, which treatment is targeting! I love the feel of my skin and how gentle the products are for my face and neck! Thank you for making a skincare routine affordable and accessible to many! 👏🏻

1 September 2026
Unprompted review
Rated 5 out of 5 stars

This just reassures my future skin..

This whole range of Products have saved.my 58yold skin…
Not only have I seen the fab results…. I’ve even had my Sister comment on how good my skin is looking!
Friends just cannot believe how good my anti aging is working…
Reducing Redness
Toning sad eyes and correcting small fine wrinkles/and my crows feet…
I just love NIDA SKINCARE, am considering their Shampoo/ Conditioner next!

5 September 2026
Unprompted review
Rated 1 out of 5 stars

Black and whitehead serum

After patiently waiting what felt like forever, my blackhead and whitehead serum finally arrived, and I was really excited to try it. Unfortunately, the experience has been very disappointing. The dropper is difficult to use because it does not pick up the product properly, making application unnecessarily frustrating.

After using the serum for several days, I have not seen it remove the build-up from my pores as advertised. What concerns me most is the way the product appears to clump together when rubbed on the skin, creating what looks like dead skin cells or debris. To test whether this was genuinely coming from my skin, I applied the product several times in the same day and experienced exactly the same result each time. It seems highly unlikely that my skin could produce that amount of dead skin repeatedly, particularly as I already exfoliate regularly with a microdermabrasion face scrub every other week.

Based on my experience, I am very disappointed that the product has not delivered the advertised results, and I feel the claims about what it removes from the pores are misleading.

4 September 2026
Unprompted review
Rated 3 out of 5 stars

The cream doesn't seem effective at…

The cream doesn't seem effective at all, the eye neck cream hasn't made a difference after 3 weeks, and moisturiser is average, I have tried a lot of brands and this is mediocre. Im 51 and maybe its best for younger skins.

28 August 2026
Unprompted review
NIDA logo

Reply from NIDA

Thank you for your honest feedback. We're sorry the eye cream and neck cream didn't work as expected after 3 weeks — we know that's disappointing. Skincare results can vary depending on skin type and individual factors, and we're sorry these didn't meet your expectations. We appreciate you trying our products and taking the time to share your experience.

Rated 5 out of 5 stars

Best Face Serum ever

Absolutely amazing products! I have been using the Salmon PDRN Peptide Serum for around 3 weeks (not consistently, maybe 4 nights a week) and the changed to my skin is incredible. My forehead wrinkles have reduced by half! My skin is shiny and looking younger! I am so happy I bought while the 2 for 1 deal was on!

17 August 2026
Unprompted review
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Reply from NIDA

So glad to hear the Salmon PDRN Peptide Serum is working well for you! Results like that in just 3 weeks are wonderful to hear. Thank you for sharing your experience — it really means a lot to us!

Rated 5 out of 5 stars

Quality product with huge results!

Quality product with huge results. Creamy on application, but non-sticky.
Delivery from abroad took a while. Wish they had discount vouchers though, or free shipping options, as the shipping can cost as much as a bottle of product, sigh. Still, well worth the wait. Definitely ordering once my 7-piece set is delivered and consumed!

24 August 2026
Unprompted review
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Reply from NIDA

Thank you so much for your kind words! Thrilled to hear you're loving the products and that they're delivering great results for you.

Rated 5 out of 5 stars

I was reluctant at first when seeing…

I was reluctant at first when seeing these ads but read such positive reviews I thought I would try it out myself. I was very impressed. And here I am now trying out some more of your products.

23 August 2026
Unprompted review
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Reply from NIDA

Thank you so much for giving us a chance — it really means a lot! So glad the products impressed you, and we're excited to have you exploring more. Hope you enjoy what's next!

Rated 5 out of 5 stars

My husband and I love this skin care…

My husband and I love this skin care set. Buying for more supply.

31 July 2026
Unprompted review
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Reply from NIDA

Thank you so much for the wonderful review! It means a lot to hear that it's been working well for you. We hope it continues to be a great addition to your routine. We appreciate your support and look forward to serving you again!

Rated 4 out of 5 stars

Nida bought from Ebay £5

Nida bought from Ebay £5. Great moisturiser, very light. Would say shop around for prices online.

20 August 2026
Unprompted review
NIDA logo

Reply from NIDA

Thank you for the kind review! We're glad you're enjoying the moisturiser and finding it light on the skin. We appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

Dependable and Quality Products

A friend intriduced me to NIDA skincare products and they are nothing short of fantastic. I'm from a health and skincare background and I can honestly say that their products are as good as others that charge five times the price. The company and there service is reliable, allow a couple of additional days delivery if ordering from overseas - it's well worth the wait. Try them, I'm sure you'll love the results.

19 August 2026
Unprompted review
NIDA logo

Reply from NIDA

Thank you so much for this wonderful review! We're thrilled to hear you've had a great experience with NIDA skincare products, especially coming from a health and skincare background. We appreciate your patience with international delivery times and are grateful you took the time to share your thoughts. It means a lot to us. Thank you for your support!

Rated 5 out of 5 stars

amazing product!

amazing product!
fast shipping and cs was helpful too!

11 August 2026
Unprompted review
NIDA logo

Reply from NIDA

Thank you so much for the amazing review! We're thrilled to hear you loved the product and that our shipping and customer service hit the mark. Feel free to reach out anytime at cs@nida.co.

Rated 5 out of 5 stars

I love all the Nida products

I love all the Nida products.
Great prices for amazing products.

16 August 2026
Unprompted review
NIDA logo

Reply from NIDA

Thank you so much for the amazing review! We're thrilled to hear you love the Nida products and find great value in them. It means a lot to us. Feel free to reach out anytime at cs@nida.co.

Rated 4 out of 5 stars

Black rice blackhead exfoliating serum

So I purchased NIDA black rice blackhead exfoliating serum a few months back. At first I was like what another scam this doesn’t work like I saw in the advertisement. So I stopped using it. I decided to use it in my shower twice a week two weeks ago and wow this product removes my black heads. Consistency is key with this product. It takes time but it does work.

17 August 2026
Unprompted review
NIDA logo

Reply from NIDA

Thank you for sharing your honest experience! You're right that consistency makes a difference, and we're so glad the serum is working for you now. We appreciate you giving it another try. Feel free to message us anytime at cs@nida.co.

Rated 5 out of 5 stars

The best anti ageing moisture I have…

The best anti ageing moisture I have ever used. I have purchased different products multiple times and they work and are a great price.

11 August 2026
Unprompted review
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Reply from NIDA

Thank you so much for your kind words and continued support! We're really glad the moisturizer has been working well for you. It means a lot to know you keep coming back — that's the best feedback we could ask for.

Rated 1 out of 5 stars

I have recently purchased NIDA products…

I have recently purchased NIDA products and I bought the whole set and after using for few days regularly my skin became very dry and uncomfortable and irratable. I used step by step on daily basis every morning and I had to stop due to dryness and skin irritation

6 August 2026
Unprompted review
NIDA logo

Reply from NIDA

We're truly sorry to hear about your experience — skin dryness and irritation is never what we want for our customers. Everyone's skin is different, and we understand how uncomfortable this must have been for you. Please reach out to us at cs@nida.co so we can look into this and find the best way to make things right for you.

Rated 5 out of 5 stars

These products are fantastic!!

These products are fantastic!!! I used to spend a lot on skincare and kept trying different brands and I can’t believe how good my skin feels after using NIDA. I started with the moisturiser and eye cream and loved so I got the salmon PDRN and oil cleanser and they are both also incredible. My skin feels so soft and hydrated

7 August 2026
Unprompted review
NIDA logo

Reply from NIDA

Thank you so much for this wonderful review! We're really happy to hear your skin is feeling soft and hydrated. It means a lot knowing that our moisturiser, eye cream, Salmon PDRN, and oil cleanser have all been working well for you. Reviews like yours truly make our day. We hope your skin continues to feel great with NIDA!

Rated 5 out of 5 stars

Love Nida products

Love Nida products. Leaves skin so soft and helps with fine lines. Will definitely buy again.

5 August 2026
Unprompted review
NIDA logo

Reply from NIDA

Thank you so much for this wonderful review! We're thrilled to hear our products are leaving your skin feeling soft and that you're noticing improvements with fine lines. It means the world to us! We look forward to having you back.

Rated 5 out of 5 stars

Excellent products at a great price

To be honest, I wasn't expecting much, but this product range is amazing. I am 72 years old and my skin has never looked better
A warning to buy from legit site as I believe ads on facebook and Insta are being targeted by scammers

27 July 2026
Unprompted review
NIDA logo

Reply from NIDA

Thank you so much for this wonderful review — it truly means a lot! We're so glad the products have been working well for you. And thank you for the important heads-up about scammers on social media. Please always purchase through our official website to ensure you're getting genuine products. We appreciate your support and kind words!

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