The fabric is soft and comfortable, it looks very close to the pictures which is great! The top doesn't fit me very good since I am a guy. The seam ending around the chest will probably fit someone w... See more
Company replied
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The fabric is soft and comfortable, it looks very close to the pictures which is great! The top doesn't fit me very good since I am a guy. The seam ending around the chest will probably fit someone w... See more
Company replied
Cheap but sadly my jacket hood tightener broke after one time use think what you will of that
Very fast delivery, I'm very satisfied with my hand bag, very good quality. I will order again
Company replied
fast support, good service, good webiste!
Company replied
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Cheap but sadly my jacket hood tightener broke after one time use think what you will of that
Disappointing, they forced buyers to refund the products to Canada and buyers must be responsible for the delivery cost to returning back. They don't have the storage in EU as what they advertised on the website. Can't fully refund the whole amount.
Reply from Nord
Bad quality and useless Returns Policy. Not Sure If legaly Sound certainly unfriendly.
The ordered Product was badly Made and when Incomplained they kept offering that inkeep IT and Order something New.
Reply from Nord
Reply from Nord
Wonderful business to work with. Very responsive and professional. Highly recommend.👍
Reply from Nord
Very fast delivery, I'm very satisfied with my hand bag, very good quality. I will order again
Reply from Nord
⚠️ MY EXPERIENCE WITH NORD TASCHEN — PLEASE BE CAREFUL BEFORE ORDERING
I am sharing my experience because I don’t want someone else to go through the same headache.
I ordered a dress from Nord Taschen on 28 August and paid extra for premium shipping because I needed it for my birthday. The promised delivery date was 2–3 September. The dress did not arrive until 11 September.
When it arrived, the problem was much bigger than simply being late. The dress I received was completely different from the dress advertised on their website. I have screenshots of the advertised dress and photos of the dress I actually received, and I have sent this evidence to the company multiple times.
I then spent days going back and forth with customer service just to get a return address.
I have now been told to return the dress from Germany to an address in Canada and to pay the return shipping myself. The parcel I received was actually shipped from China and travelled through the Netherlands before arriving in Germany.
I also paid extra for premium shipping, which I did not receive as promised, and the company is refusing to reimburse that additional shipping cost.
At this point, I am asking for a full refund of the €75 I paid and a prepaid return label because I received an item that does not match what I ordered.
I am posting this so other people can make an informed decision before ordering.
I have kept the order confirmation, screenshots of the advertised product, photos of the item I received, tracking information, shipping information, and my correspondence with the company.
I would strongly recommend that anyone considering ordering from Nord Taschen carefully check the return conditions and where they may be required to send a return before placing an order.
I will update this post if and when the company resolves the matter.
Reply from Nord
Really great quality
Everything you need fits in.
Love it
Jessica
Reply from Nord
The fabric is soft and comfortable, it looks very close to the pictures which is great! The top doesn't fit me very good since I am a guy. The seam ending around the chest will probably fit someone with the real estate to fill it. Otherwise it was nice :)
Delivery was somewhat normal, just a day or two later.
Reply from Nord
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