Noirvere Reviews 

1,314
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 466 reviews, most reviewers were somewhat happy with their experience overall. Consumers often find the bags quite stylish, surprisingly spacious, and well-suited for daily commuting and regular use. Many people genuinely appreciate the attractive designs and frequently mention that the delivered products closely match the promotional pictures. However, some people mentioned persistent issues with notably slow deliveries, missing packages, and poor communication overall. A few other people also felt that the material quality was quite disappointing, noting an unpleasant chemical or fishy smell. Others expressed deep frustration regarding the extremely strict return policy and completely unhelpful customer service responses when seeking assistance.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and design, leading to a split in... See more

Quality

Users describe ambiguous interactions with quality, as opinions on the bags vary significantly. While many... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying greatly among... See more

Order

Customers had ambiguous experiences with order processes. While many reviewers praised the smooth ordering... See more

Return policy

Clients share negative opinions on return policy, expressing frustration over unreasonable restrictions and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered a bag on 25th December and it came on 9th January which is not bad. There were no issues with the shipping. It looks nice, it looks the same as on picture, theres no bad/fishy smell, but... See more

Rated 3 out of 5 stars

I ordered EVERYDAY BB BAG and Pouch on 25th April and it shipped after 2 days but still has not been delivered by my courier after 10 days (7th May). Slow delivery seems like a common theme in the co... See more

Rated 3 out of 5 stars

The bag took approximately 4 months to arrive, and was not the colour I ordered. Despite this, the bag arrived in good condition, and is a good size and shape for everyday use

Rated 4 out of 5 stars

This is my second time purchasing from Noivere, and I’m just as impressed as the first time. I absolutely love the material. It feels high-quality, durable, and well made. I’ve been using my first Noi... See more


3.0

Average

TrustScore 3 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(1,314)

529 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

terrible decision ever, phone number out of service

I placed an order after checking out their website from seeing an ad on IG, I should’ve done more research before placing an order, but I discovered they changed their IG user name at least 5 times and they have no comments under their video posts but yet they have all these reviews on their site. It seems like a drop shipping page which is why their customer service is Terrible, as soon as I placed the order I emailed MANY times no reply and their customer service number is out of service. I really don’t believe I will get a hold of anyone, I will have to decline the package and file a claim with my credit card company. I wouldn’t trust this brand nor their quality, might as well purchase from SHEIN/TEMU

5 September 2026
Unprompted review
Rated 1 out of 5 stars

DONT BUY FROM NOIVERE!!

DONT BUY FROM NOIVERE!!! Its all scam, and there only out for your money. I texted them 7 times about my package that hasn’t even been send. It’s been a month and now they say they can’t even pay me a refund because it’s too long time ago. They took my money and scammed me.

5 September 2026
Unprompted review
Rated 1 out of 5 stars

Dishonest Return Policy

The ordering process was smooth and it was delivered within a few weeks. However, it came and was not as expected (the bag itself was bigger than I wanted, and the material felt cheap and thin), and I wanted a return for the bag. They have a 14-day money back guarantee, so I contacted and emailed them immediately, only to be refused my request. The representative stated that I could only return damaged or incorrect items. This is nowhere in their policy, so for dishonesty and/or unclear policies, I give this company a 1-star. I have taken up the dispute with my credit card company, so hopefully I can get my money back. Do not order from them if you're not willing to gamble 50-70 dollars.

21 August 2026
Unprompted review
Rated 4 out of 5 stars

Great Quality Not So Great Tracking

I love the product and the quality of the everyday city tote bag it’s spacious and stylish but the process of it getting here was a bit nerveracking because my order kept saying “does not exist” when trying to track it. Then randomly after like three weeks I get a message saying that it’s expected to arrive on the day and it did in fact actually arrive.

17 August 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service.

The bag itself is fine - can find something the same anywhere else it’s plastic feel.

The customer service from this company is absolutely abysmal.

I requested a cancellation as I ordered the incorrect item. They ignored me for days on end, in which I had to continue chasing. Once they did reply it would have no context or reply to previous emails sent finally they advised they have a 12 hour cancellation policy. In which they cannot provide documentation - I have asked continuously and they cannot provide it. They are still ignoring the emails.

I wish I did not purchase through this company.

17 August 2026
Unprompted review
Rated 1 out of 5 stars

made in china envoyé direct de Hongkong

Du made in china envoyé direct de Hongkong
Ce ne serait pas forcément un problème si c'etait clairement dit..
Du coup des temps et modes de livraison comme tous les sites made in ...
une boite postale aux usa pour faire bien...
""Our Values | Ethical & Minimalist Design"
Our vegan leather is made from our patented blend of non-animal materials. We use innovative and sustainable materials "
"Traduction" du plastic issu de petrole parceque c'est moins cher... du transport par avion par avion a chaque commande parce que on a pas de stock et on s'en fout de la planète en vrai...

12 August 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience

I ordered a €50 bag as a gift, with the website stating delivery within 3–12 business days. It arrived significantly later, making it unsuitable for its intended purpose. Customer service refused to provide a return label, and the return address is in the USA, meaning I would have to pay expensive international shipping to return a €50 item.

I contacted them again to resolve the issue, but received no response. Very poor customer service and an unreasonable return process. I would not recommend this company.

8 August 2026
Unprompted review
Rated 1 out of 5 stars

Tried to scam me

Tried to scam me. Refused my return based on a condition that was not disclosed before purchase and that was inconsistent with the return policy that formed part of my purchase decision.

There is no section of their published terms and conditions that states returns are accepted only for defective items but that is what they will try to tell you.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

I love the bag

I love the bag and it seems well constructed and durable. The color is as shown in the picture, which I was worried about. The delivery ended up being faster than expected.

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely perfect!

I got the Everyday City Tote. The bag is perfect and arrived before I needed it to. I love it so much! It’s the perfect size for what I need, and it fits everything. The quality is good, you just have to wait a bit after taking it out of the packaging because it may seem low quality at first. 10/10.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Great!

Regular updates for the delivery, reasonable prices and good quality!

25 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look