NOTINO FR Reviews 

12,251
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

2nd time order here in notino everything went well and receive my items on the said date. Notino is very convenient to buy cosmetics especially Korean products. Thanks notino

Rated 5 out of 5 stars

I buy a lot of cosmetics and Notino is the only retailer I use. I've been using Notino's services for over 5 years and I have never had a problem with them. Their customer service is great and they of... See more

Rated 5 out of 5 stars

I live in France, I ordered from Notino and the order arrived in 16 days, the order was placed on 6th November and I collected it on 21 Nov, the delay was from the shipping company but Notino has an e... See more

Rated 1 out of 5 stars

Scam site that I do not recommend. Never order on this website again. Products returned brand new within 14 days and received by Notino but never reimbursed - although 90 days is the limit return date... See more

Company details

  1. Perfume store

Information provided by various external sources

Offres spéciales chaque semaine ✓ choix immense ✓ livraison rapide ✓ Parfums et produits de beauté en stock ✓ Votre parfumerie en ligne notino.fr.


Contact info

4.1

Great

TrustScore 4 out of 5

12k reviews

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No recent history of asking for reviews

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4.1

All reviews

(12,251)

1,772 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Website

2nd time order here in notino everything went well and receive my items on the said date. Notino is very convenient to buy cosmetics especially Korean products. Thanks notino

6 September 2026
Unprompted review
Rated 5 out of 5 stars

My Favorite Store

I buy a lot of cosmetics and Notino is the only retailer I use. I've been using Notino's services for over 5 years and I have never had a problem with them. Their customer service is great and they offer a lot of promos. You can usually find your favorite products at a good discount. They also often offer you small gifts with your purchase. Thank you, Notino !!

15 April 2026
Unprompted review
Rated 1 out of 5 stars

Do not trust NOTINO

Do not trust NOTINO! The loss of stolen packages is put on the clients. This is not customer service with the right standards.

17 January 2026
Unprompted review
Rated 1 out of 5 stars

item missing in the order

I well received my order but one article was missing.
it is a small amount article but yet I asked the website to send it. they requested pictures of the box which was already thrown away.
so they will not send it.
that's theft because I paid and they don't send the complete order. you lost a customer for 2€ item...

14 March 2026
Unprompted review
Rated 1 out of 5 stars

Missing items not refunded

I ordered 3 items within a single order. The package arrived intact but 1 item was missing. I contacted the customer service and was told they had verified with the warehouse and the item was not missing! They asked me to submit more photos of the package to raise an issue with the transport company. I had only taken one photo before throwing away the package as it was not damaged (stupid, you may say). The issue was closed. Basically, the package arrives in perfect condition, an item is missing, they say the item was inside and want to raise an issue with the transport company instead. Beyond disappointed

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Trustworthy

I have ordered several times from Notino, and the experience has always been fantastic. There is a great selection of products, and the prices seem quite fair.

5 October 2025
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Horrible experience. I ordered Avon Skin so Soft and I received some defective product that smelled like rubbing alcohol. I wrote to complain, they told me it's real, but it's not. Furthermore, I have been using this product since the 80s and this product I received was a joke. A waste of 11 euros which by the time I send back and pay for shipping, it's not worth the hassle. I won't order from them ever again.

1 August 2025
Unprompted review

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