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Mynd Management Reviews 

2,226
•
TrustScore 4 out of 5

4.0

Property management company
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Review summary

Created with AI, based on recent reviews

Looking at 476 reviews, reviewers had a great experience with this company. Customers frequently mention that the staff is very professional, kind, and exceptionally quick to resolve various maintenance issues around the house. Consumers appreciate the friendly attitude, clear communication, and efficient work provided during routine service appointments. Reviewers often note how helpful the technicians are when explaining problems and ensuring everything works properly before leaving. However, some reviewers were not happy with communication, mentioning that getting a timely response or reaching someone for help was extremely difficult. A small portion of people felt that certain property issues were neglected and that management did not take ongoing repair requests seriously enough.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and deep... See more

Service

Clients share positive opinions on service, noting that technicians are very nice, efficient, and quick to... See more

Customer service

Users describe ambiguous interactions with customer service, marked by a notable lack of consensus among... See more

Response time

Customers consistently note ambiguous experiences with response time. While many reviewers highlight quick... See more

User experience

Reviewers highlight positive aspects of user experience, describing the service as very nice, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jermarius was awesome! He was very professional and rectified the situation in a timely manner! The house is cooling down as we speak!

Company replied

Rated 5 out of 5 stars

Had a wonderful experience with our dishwasher replacement and fixing mu closet. He went above and beyond and made sure all my concerns were resolved. I was very pleased with his attention, work and c... See more

Company replied

Rated 5 out of 5 stars

Jason immediately observed the issue with our closet shelf and knew exactly what needed to be done. Problem is solved, looks like it is going to hold now.

Company replied

Rated 5 out of 5 stars

Craig P. was awesome! Extremely professional and was quick to solve the problem! Highly recommend Craig and can’t thank him enough for getting us hot water!

Company details

  1. Property management company

Written by the company

We bring together world-class technology and local expertise to make it simple and convenient for investors to find, finance, insure, lease, manage, and sell single-family rental properties, and for residents to find great homes to rent in more than 25 markets across the country. If you require immediate support, please don't hesitate to contact us at reviewmynd@mynd.co, and our Experience Team will reach out to you.

Contact info

4.0

Great

TrustScore 4 out of 5

2k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 43% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(2,226)

488 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely horrible maintenance

Absolutely horrible maintenance.
It looks like a Indian burial ground in the front yard of 245 saint christopher lane in whitehall ohio. Siding is melted and falling off. Driveway is completely degraded asphalt.

27 July 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely awful company

Absolutely awful company. Hidden fees, bullying us into making a deal two weeks sooner than they told us we would need to over the phone.

13 July 2026
Unprompted review

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