myhotelbreak Reviews 

2,958
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 535 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally friendly staff and the smooth, quick booking process that makes planning trips effortless. People also love discovering a fantastic choice of hotels at amazing prices, often securing great deals and helpful support when calling customer service. Some reviewers were not happy with availability issues when trying to use vouchers or book specific dates for their trips. Travelers additionally noted frustration regarding unexpected dinner menu supplement charges and high costs encountered during their hotel stays. A few visitors also mentioned encountering difficulties with room conditions or finding places where dogs could not be off lead.

What people talk about most

Booking process

Consumers find booking process to be positive, highlighting simple instructions and reasonable rates.... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, friendliness, and... See more

Price

Customers consistently note positive experiences with price, highlighting reasonable rates, great deals, and... See more

Service

Reviewers mention positive feedback about service, noting helpful and friendly staff members who make booking... See more

Website

People report high satisfaction with the website, praising its fast performance and straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Only recently found myhotelbreak.com and the savings already are amazing!! Sometimes upto £40 cheaper than other booing platforms, plus there's occasionally extras - breakfast included, free bottle... See more

Rated 5 out of 5 stars

I had a voucher and booked an overnight but when my sister tried to book it was full. I contacted my hotel break by email on friday night and mhb telephoned me on Saturday morning listened to my issue... See more

Rated 5 out of 5 stars

The hotel was excellent and especially welcoming to our dog. She was able to stay with us in our room and also allowed to be in the bar, lounge and restaurant which is rare in most decent hotels.... See more

Rated 5 out of 5 stars

We had a fantastic stay, hotel was stunning room was perfect. Home from home. Restaurant for brekkie and dinner on our first night was fab, our server jacob was fantastic an absolute asset to the hote... See more


Company details

  1. #37 of 101 best companies in Travel deals
  2. #15 of 41 best companies in Holiday accommodation service
  3. #11 of 20 best companies in Hotel
  4. #18 of 45 best companies in Tour Agent
  5. #7 of 12 best companies in Tourist attraction
  6. #94 of 205 best companies in Travel agent

About myhotelbreak

Written by the company

Treat yourself to a wide range of short Breaks, Weekend Breaks, luxury hotels, late deal and special hotel offers in Scotland, England and Wales with MyHotelBreak. Over 750 hotels and thousands of offers to choose from!

Because our hotels are our partners with many being with us for over 20 years. We don’t play the numbers game - providing thousands of hotels in a database. We select hotels, inspect them, keep an eye on their guest delivery and for you we get the deals – lots of them, all year round. Our offers are not just a room for the night but the whole stay away experience.

Whether you are looking for a simple overnight stay, a weekend break, a summer holiday or a stay with entertainment or added extras, we have it all. Offering multiple types of breaks at each hotel, there is an abundance of choice for you, all in aid of making it “my hotel break”!

Myhotelbreak.com is a family owned UK business, based in Scotland, we are at the end of the phone if you need to speak with us 7 days a week.

Our aim is to offer you as easy a journey as possible not only selecting and booking your break away, but also ensuring that when you get there, you have a great time.

Attention to detail, careful hotel selection, commitment to high standards of service together with unsurpassed levels of customer care with brilliant offers is making myhotelbreak.com by Classic Britain one of the most talked about sites out there. 99.5% of guests say they will use myhotelbreak.com again and our guest reviews about our site and service really do speak for themselves. Thanks!


Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,958)

490 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Menu or lack of menu fell far below the standard we would expect from this hotel

Through no fault of the staff who tried their best our stay was a disaster. The toilet in the room we were allocated was broken. We were eventually given a box room which had to be vacated by the hotel chef before we could move in!! There was no à la carte menu and the choices were abysmal and hardly edible. We were booked in for 2 nights but only stayed 1. Breakfast was lovely though and a big shout out to Nicola who was very sympathetic and tried her best to
put things right. However we were very glad to go home.

12 August 2026
Rated 5 out of 5 stars

Great site, great deals

My hotel break is a great site with lots of great deals. I've used it many times over the years and it's never let me down.

2 September 2026
Rated 5 out of 5 stars

When we arrived at the hotel there was…

When we arrived at the hotel there was no booking for us. I was advised to call my hotel.com. A very nice lady sorted out my booking for me. I had obviously gone wrong when booking on line.
The hotel staff were very helpful.
It was very good value for money.
What could have been a disaster was averted and we had a lovely stay with great food.
I recommend this hotel as staff were all lovely
I would use my hotel break.com again

29 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look