Easy to use and register. Posted as instructed and received updates via log in through the emails, which was great. Results came through mostly great but one had failed to meet the criteria, stating i... See more
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Review summary
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Reviews shaping this summary
Slight mix up on tests, which was swiftly and very effectively resolved. Not many firms would have the CEO call a customer to expedite a fresh test. Very courteous and efficient handling of the whol... See more
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Quick, efficient and easy tests to do with good explanations for each thing tested. I found the Vitamins and Minerals test particularly informative. Having the gene type is also great for further inv... See more
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I had not checked the instructions properly, so although I’d registered my account I hadn’t registered my returned sample. I realised a week later so sent an e-mail, got a quick reply and the testing... See more
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Company details
- #13 of 19 best companies in Diagnostic centre
- #22 of 25 best companies in Blood testing service
- #28 of 29 best companies in Home Care Service
About MyHealthChecked
Written by the company
Take charge of your health
Our at-home blood, rapid and DNA tests provide personalised and simple health information and expert advice to support you to optimise your health.
Available in-store and online at
Contact info
The Maltings, CF24 5EA, Cardiff, United Kingdom
- 020 3371 3537
- care@myhealthchecked.com
- myhealthchecked.com
4.4
Excellent
8k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Customer service sent a second test and…
Customer service sent a second test and processed it. I was unable to get enough blood for the first sample. I'm surprised they had enough to process the second.
17 July 2026
Arrived quickly
Arrived quickly. Results came quickly. My only feedback would be to provide a couple more lancets, I struggled to provide enough blood for sample. Apart from that,creally good.
17 July 2026
Great kit, instructions and results
I recently purchased the Vitamins and Minerals Profile test as I am now in my 60s and wanted to check how I was doing. I was apprehensive about doing it right. On opening I was delighted to see the instructions were very clear and easy to follow on registering the kit, collecting the sample and how to send it.
I sent the sample and the following morning I had an acknowledgement that the sample had been received and got the results later the same day, which were clear and easy to understand. It has certainly given me the confidence to purchase other tests from My Health Checked and have recommended to friends and family.
17 July 2026
Cholesterol levels home kit.
I wanted a home kit to test my cholesterol levels and found this one through the Boots website. The order arrived within three days, the instruction are very clear with an excellent video. The test was done within two days and the results emailed to me, first class service. Strongly recommended to anyone wishing to check their cholesterol levels.
15 July 2026
Quick and easy results
9 July 2026
Reply from MyHealthChecked
Thank you for your kind review. We're delighted to hear that you received your results promptly and had a positive experience with our service. Providing a fast, reliable, and efficient experience is at the heart of what we do at MyHealthChecked.
We truly appreciate you taking the time to share your feedback and are pleased that we met your expectations.
We look forward to supporting you again in the future.
Kind regards,
Team MHC
The speed in which the results were…
The speed in which the results were processed were fast. However the results, I found to be less thorough than expected.
9 July 2026
Reply from MyHealthChecked
Thank you for taking the time to share your feedback. We're pleased to hear that you were happy with the speed of processing and receiving your results.
We appreciate your comments regarding the level of detail provided in the report. Our test results are designed to present key health information in a clear and accessible format for our customers. Further information regarding customer results is presented in the 'read more' section of your test results.
If you have any questions about your results or would like further clarification on any aspect of your report, please don't hesitate to get in touch with our Customer Care Team. We'd be happy to help you better understand your results and ensure you get the most value from your health test.
Thank you for choosing our service, and we appreciate your valuable feedback.
Kind regards,
Team MHC.
So easy to book my blood test on line…
So easy to book my blood test on line through Boots. Phlebotomist was very competent and courteous. Results back within 48 hours. Will return next year for a full MOT. Very satisfied. Thank you.
7 July 2026
Reply from MyHealthChecked
Thank you so much for your review. We're delighted to hear that you found the booking process through Boots quick and easy, and that our phlebotomist provided a professional and courteous experience. It's also great to know that you received your results promptly and were pleased with the service from start to finish.
Thank you for taking the time to share your positive experience and for choosing our service. Feedback like yours means a great deal to our team and helps us continue delivering the highest standard of care.
We truly appreciate your recommendation and look forward to welcoming you back next year for your full health MOT.
Kind regards,
Team MHC.
Fast efficient accurate
2 July 2026
Reply from MyHealthChecked
Thank you for your feedback! We're delighted to hear that you found our service fast, efficient, and accurate. Providing a smooth and reliable experience is always our goal, so it's great to know we met your expectations.
We appreciate your support and look forward to assisting you again in the future.
Kind regards,
Team MHC.
Quick results
1 July 2026
Reply from MyHealthChecked
Thank you for your kind review. Its great to hear you received your results quickly. Providing a fast and efficient service is exactly what we aim for here at MyHealthChecked.
Kind regards,
Team MHC.
Reply from MyHealthChecked
Thank you for your kind review. We take great pride in delivering the highest level of service to ensure every customer enjoys a smooth, reliable, and positive testing experience.
We look forward to assisting you in the future!
Kind regards,
Team MHC
You really told me interesting…
You really told me interesting information about my weight
26 June 2026
Reply from MyHealthChecked
Thank you for your kind review. We truly appreciate your feedback.
If you have any questions about your results, please don't hesitate to contact us at care@myhealthchecked.com. Our team will be happy to assist you.
Kind regards,
Team MHC
Testosterone test
Esst to order, instructions were very easy to follow and the results came back unexpectedly fast, overall an excellent service
17 June 2026
Reply from MyHealthChecked
Thank you for your kind feedback! We take pride in delivering a fast and reliable service that our customers can trust and its great to hear this was the case for you.
Kind regards,
Team MHC.
I had a lot of trouble trying to get my…
I had a lot of trouble trying to get my account online to receive my results and you came up top marks helping me to receive them thank you .
12 June 2026
Reply from MyHealthChecked
Thank you for your kind feedback, Philip. We’re delighted to hear that our customer service team was able to assist you in retrieving your results. Our team is always happy to help and takes great pride in delivering a smooth and reliable experience for our customers.
Kind regards,
Team MHC.
Good customer service and helpful…
Good customer service and helpful response for blood tests.
9 June 2026
Reply from MyHealthChecked
Thank you for your kind feedback! We’re pleased to hear you found our customer service helpful and that we could support you with your blood test.
Kind regards,
Team MHC.
Unfortunately my test was incomplete
Unfortunately my test was incomplete.
I don't have any answers about the test.
A lot of money wasted.
9 June 2026
Reply from MyHealthChecked
Thank you for your feedback.
Testing of biomarkers can fail for a number of different reasons, including sample haemolysis, clotting, or stability issues. We would really like the opportunity to review this for you and provide further clarity. Please feel free to contact our Customer Support team at care@myhealthchecked.com, and we will be happy to look into your specific test and offer more detailed insights.
Where results are only partially processed, a retest kit is available to capture any missing biomarkers from your original sample. Our team would be glad to arrange this for you.
We appreciate your feedback and hope to resolve this for you as quickly as possible.
Kind regards,
Team MHC.
Reply from MyHealthChecked
Thank you for your feedback! We’re delighted to hear you found the instructions easy to follow and that you were happy with both the postal service and the quick turnaround of your results. Please do not hesitate to reach out should you need any further assistance.
Kind regards,
Team MHC.
Reply from MyHealthChecked
Thank you for your feedback! We’re pleased to hear everything worked quickly and met your expectations. Please do not hesitate to reach out should you need any further assistance.
Kind regards,
Team MHC.
OK - but recommend to include extra equipment in test kit
Overall happy - except I personally found it very difficult to extract the blood. Recommend to include a pipette - same as when you are tested to give blood. As a consequence not all my tests were completed. The rest of the service fast and spot on
4 June 2026
Unprompted review
Reply from MyHealthChecked
Thank you for your feedback. We’re really pleased to hear you found the overall service fast and on point.
We appreciate you sharing your experience with the blood collection process. We recognise this step can be more challenging for some users, and your suggestion about including a pipette is helpful as we continue to review and refine our kits and instructions.
Testing of biomarkers can fail for a number of different reasons including sample haemolysis, clotting, or stability issues. If you reach out to care@myhealthchecked.com we would be happy to look into this for you and provide some further insights should you wish to complete another blood test with us in the future.
Thank you again for taking the time to share your thoughts, it’s greatly appreciated.
Kind regards,
Team MHC.
Fast and efficient,. Great service.
Fast, efficient and did the job! Also responded to an emailed query within 24 hours
29 May 2026
Reply from MyHealthChecked
Thank you for your feedback! We’re delighted to hear you found the service fast and efficient, and that we were able to help with your query promptly. Providing quick, reliable support is really important to us, so it’s wonderful to know we delivered.
Kind regards,
Team MHC
Follow all instructions closely
Follow all instructions closely, post at the correct time, results in 24 hours, perfect.
28 May 2026
Reply from MyHealthChecked
Thank you for your review! We're so pleased to hear everything went smoothly for you. Providing a simple, reliable service with fast turnaround times is exactly what we aim for, so it’s great to know we met your expectations!
Kind regards,
Team MHC
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