MyDermaCare Reviews 

108
TrustScore 4.5 out of 5

4.6

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Company details

  1. Dermatologist

Written by the company

Diagnóstico e planos de tratamento personalizados por dermatologistas portugueses, sem sair de casa e sem lista de espera. Obtenha uma avaliação dermatológica em 5 dias úteis sem sair de casa.


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4.6

Excellent

TrustScore 4.5 out of 5

108 reviews

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No recent history of asking for reviews

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Replied to 80% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(108)

72 reviews in the last 12 months

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Rated 1 out of 5 stars

I took treatment from them

I took treatment from them
gets more worst after having medication
get bad condition
they should be more professional
about there treatment

31 July 2025
Unprompted review
MyDermaCare logo

Reply from MyDermaCare

We’re sorry to hear that your experience did not meet your expectations. At MyDermaCare, we provide medical services based on rigorous clinical standards and in line with best practices in dermatology.

After each consultation, we offer a free follow-up window for patients to ask questions and clarify any doubts, as stated in your welcome email. Once that period ends, any reassessment requires a new medical evaluation — which, as in any healthcare context, must be handled through a new consultation.

In your case, we provided clear guidance and outlined the available options for continued care. We understand that this may not have aligned with your expectations, but we believe the support offered was consistent with our clinical standards and commitment to patient well-being.

We remain committed to delivering responsible, accessible, and patient-centered dermatological care.

Rated 5 out of 5 stars

The entire experience at MyDermaCare…

The entire experience at MyDermaCare was excellent. Dr.Miguel Costa explained my treatment plan clearly and answered all my questions in a way that was easy to understand. I submitted my photo at midday and received a prescription and treatment plans from doctor after few hours. Starting my treatment from today with high hope.💙

10 July 2025
Unprompted review
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Reply from MyDermaCare

Agradecemos o seu feedback! O nosso objetivo é oferecer um serviço cada vez melhor, e sua opinião é fundamental para isso. Se houver algo que possamos melhorar ou qualquer dúvida que possamos esclarecer, não hesite em contactar. Estamos sempre à disposição para garantir a melhor experiência possível!

Rated 5 out of 5 stars

Fast service

Fast service, detailed instructions and very use friendly, it is fully online and I find it very convenient I got my prescription and medical report very fast and the customer service and doctors are very helpful and friendly

27 June 2025
Unprompted review
MyDermaCare logo

Reply from MyDermaCare

Agradecemos o seu feedback! O nosso objetivo é oferecer um serviço cada vez melhor, e sua opinião é fundamental para isso. Se houver algo que possamos melhorar ou qualquer dúvida que possamos esclarecer, não hesite em contactar. Estamos sempre à disposição para garantir a melhor experiência possível!

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