Verified
I was so relieved when the MTX team extended my 4GB 14 day plan to 28 days because I activated the account a week before I went on my trip. A good point to make clear on your site is that one should... See more
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Verified
Almost everything works as advertised. The process of choosing a plan was a little confusing. The initial connection to the local network took several minutes and there was no status feedback so I was... See more
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Verified
Service is so advanced - way beyond other services. Guys are always here for us. there always a live person who can help us. It's usually some unusual service need of which we did not predict. But an... See more
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Verified
Recently travelled to Italy and we used E-SIM instead of paying my carrier outrageous roaming charges. MTX provided a variety of plans to choose from and we could select exactly one that me ou... See more
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Company details
- #14 of 30 best companies in Mobile network operator
- #5 of 6 best companies in Business Networking Company
- #70 of 113 best companies in Business-to-Business service
- #31 of 58 best companies in Internet Service Provider
- #20 of 47 best companies in Phone and internet services
- #48 of 97 best companies in Telecommunications service provider
About MTX Connect eSIM
Written by the company
MTX Connect is Europe's mobile internet, connectivity and eSIM service provider, with a fast and secure network worldwide (4G/5G). With an MTX Connect eSIM or SIM card, you're always online – without the hassle of roaming charges. Choose one of the fixed tariffs to suit your needs, then play, chat, browse and watch videos across the globe.
HOW DOES MTX CONNECT WORK? SIMPLIFIED GLOBAL CONNECTIVITY IN 4 EASY STEPS:
1. DOWNLOAD MTX CONNECT APP
Available on the App Store, Google Play, and Huawei AppGallery
2. CHOOSE YOUR eSIM ot SIM CARD PLAN
Browse our various data plans tailored to your travel needs. Select the one that suits you best - whether for a short trip or a global adventure. Enjoy transparent pricing with no hidden fees.
3. PURCHASE YOUR PLAN
Create your account and install eSIM in just a few taps or wait few days for your SIM card to be delivered to your address.
4. GET CONNECTED INSTANTLY
You're all set once you've chosen your plan! Our app automatically connects you to the fastest local network, ensuring you have high-speed data access wherever you go. No SIM changes, no waiting.
ADDITIONAL SERVICES AVAILABLE TO OUR SUBSCRIBERS:
- MTX SMS Number Subscription. Get an SMS from people, banks or web services with 2FA anywhere worldwide. You can activate an SMS Subscription through your Personal Account page or the MTX Connect app.
- MTX 20% Discount with Free Chat Option (annual subscriptions with Free Chat for the whole subscription period).
- Free Chat Option for seven days immediately after the purchase and again for seven days with each subsequent top-up. (Unlimited text messages and emojis in messengers with zero balance or no active tariff plan.)
- MTX Voice Out Subscription. This service lets you call regular phone numbers worldwide directly from your internet-enabled devices.
- We publish a range of Special Offers on different occasions.
- More eSIMs and SIM cards for your account (you can manage internet access for the whole family).
A little hint: if you start with our PAY AS YOU GO & ALL ACCESS TOP-UP option, you can deactivate it or switch to another option anytime.
MTX CONNECT: YOUR GATEWAY TO SEAMLESS GLOBAL CONNECTIVITY
STAY CONNECTED ANYWHERE, ANYTIME
Discover the ultimate travel companion with MTX Connect. Our app simplifies your international connectivity, offering seamless access to the Internet in over 100 countries. Whether you're a globetrotter, a business traveller, or just seeking a reliable connection abroad, MTX Connect ensures you're always just a tap away from home.
FAST, RELIABLE, AND EFFORTLESS
Instant access. No more searching for local SIMs. Get connected as soon as you land.
High-speed data. Enjoy lightning-fast 4G and 5G speeds.
Transparent pricing. Say goodbye to hidden fees and roaming charges. Choose from our flexible, affordable plans tailored to your travel needs.
Secure and private. Your online safety is our priority. MTX Connect provides a secure connection, safeguarding your data from public Wi-Fi threats. Browse, stream, and work with peace of mind.
USER-FRIENDLY EXPERIENCE
Easy setup. Download, register, and go! Our simple app gets you online in minutes.
Real-time tracking. Monitor your data usage with our clear, real-time updates.
24/7 support. Our dedicated team is always here to help wherever you are.
PERFECT FOR BUSINESS TRAVELERS
MTX Connect is designed for the modern professional. Manage multiple eSIMs or SIM cards, track expenses, and stay connected with your team effortlessly.
JOIN THE MTX COMMUNITY
Be a part of a growing community of travellers who choose smart, efficient connectivity. Download MTX Connect today and experience the future of international mobile data.
Join nowInternet all over the world — with one eSIM
Explore with MTX Connect! Enjoy seamless connectivity in over 160 countries with our exclusive roaming agreements!
Contact info
37 Grand Rue, L-4393, Pontpierre, Luxembourg
- +352 2021 0072
- help@mtxc.eu
- mtxc.eu
4.6
Excellent
80 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
Verified
The MTX Team Were So Helpful!
I was so relieved when the MTX team extended my 4GB 14 day plan to 28 days because I activated the account a week before I went on my trip.
A good point to make clear on your site is that one should not activate an account until needed.
My MTX account worked perfectly. Will definitely use you again!
16 September 2025
Reply from MTX Connect eSIM
Dear Ann,
First of all, thank you for taking the time to leave your positive comment - it means a great deal to us!
We are always available online to assist our subscribers and ensure their journey with us is seamless.
Your advice is invaluable, as it offers us a fresh perspective on user experience.
It has already been shared with our product team for evaluation.
In the meantime, we recommend that new subscribers who don’t require immediate service consider the “Easy Start” option.
This provides maximum flexibility, allowing immediate account activation with a 10 EUR balance and the ability to activate a package later. Subscribers can still access their account, top up if needed, use our Voice Call options via the app, and even enable the Enhanced Security package for an added layer of privacy.
Should you have any questions or suggestions, our Customer Support Team is available 24/7 to assist!
Safe travels, and we hope you continue with MTX Connect!
Verified
Best experience ever
Best experience ever! Have a lot of virtual operators, exactly MTXC is best!
28 August 2025
Reply from MTX Connect eSIM
Dear Dmytro, Thank you very much for your so exciting comment! Have a great time with us! We're are always online to support you and keep connected!
Verified
Super fast service and well beyond what…
Super fast service and well beyond what they have to do. Tip top!
11 August 2025
Reply from MTX Connect eSIM
Dear Nils, thank you for your 5-star review and so positive remark. Have a great weekend!
Verified
complete instruction
I've got the complete instruction how to resolve my issue. Support gay did his best.
25 May 2025
Reply from MTX Connect eSIM
Dear Igor,
Thanks for your feedback :)
Glad to hear you got the complete instructions and your issue was resolved!
Also, big shoutout to our support guy! 😄
Either way, we’re happy to help anytime!
Verified
Reply from MTX Connect eSIM
Dear Jerry,
Thank you for your positive review and high rate provided.
We are happy to be useful and our support team is always ready to assist.
Have a great journey!
Works very well
Works very well! I travel through several countries and check my e-mails and staff at every stop Nono problem! The only thing is sometime it takes few minutes to connect to a local network, not instantly, which is sometime confusing especially when you just begin to use the service
21 May 2025
Unprompted review
Reply from MTX Connect eSIM
Dear Konstantin,
Thanks so much for your feedback! We're glad to hear the service is working well during your travels.
You're right — sometimes it can take a minute or two to connect, especially at the start. We're always working to make that process faster and smoother.
Safe travels, and feel free to reach out if you need anything!
Verified
Support was not helpfull
16 May 2025
Reply from MTX Connect eSIM
Dear Francisca,
We're really sorry to hear that our support wasn’t helpful. That’s definitely not the experience we want our customers to have.
Please reach out to us again through our support team. When you contact us, we will find the suitable solution to resolve the situation and explain the details of confusion.
We’d love the chance to make things right!
Verified
The MTX help desk responded quickly and…
The MTX help desk responded quickly and resolved my query within minutes. Great service!
22 April 2025
Reply from MTX Connect eSIM
Dear Paul!
Thank you for the great feedback! Your satisfaction means a lot to us!
If there's anything else you need, we're always here to help.
Verified
I like to use this service
I use MTX probably once or twice per year in Europe. There was some difficulties to remember how to use/set the previous purchase amount to a SIM card. I like to use this service anyway.
26 April 2025
Reply from MTX Connect eSIM
Dear Koichi,
It’s so nice to read your comment and positive review!
Enjoy your travels!
We’re always nearby to keep you connected.
Verified
Five Star Service
The MTX Customer Service is great. They always have gotten back to me promptly .. and always helpful. There are a lot of eSIM providers out there but MTX works seamlessly and in so many countries.
25 April 2025
Reply from MTX Connect eSIM
Dear Dan,
Thank you for your kind words, anytime we are here to help you and keep you connected.
Cheers!
Verified
I’m really much amazed by their prompt…
I’m really much amazed by their prompt response on my issue. Very very supportive team. Helped me alot.
25 April 2025
Reply from MTX Connect eSIM
Dear Ahmad,
Thank you so much for your kind words! We’re really glad to hear that our team was able to assist you promptly and effectively.
Don’t hesitate to reach out anytime — we’re always here to help!
Best regards,
MTX Connect
Verified
Internet is not working at all
7 April 2025
Reply from MTX Connect eSIM
Hello Anna, thank you for your review. We are sorry that you had such an experience. Have you checked the problem with our support team? As far as we know, you installed a different SIM, and our helpdesk solved your problem. Have you experienced any other issues with connectivity?
Verified
Almost everything works as advertised
Almost everything works as advertised. The process of choosing a plan was a little confusing. The initial connection to the local network took several minutes and there was no status feedback so I wasn’t sure if I did it right, but it eventually connected.
27 February 2025
Reply from MTX Connect eSIM
Dear Rickey Lynn Wendling,
Thank you very much for your feedback and for highlighting the confusion you've had when choosing the plan.
We are constantly improving our service to make to easy to use and you comment is very important for us to make it better.
Have a great travel and thank you for choosing MTX Connect!
Verified
Reply from MTX Connect eSIM
Dear Adam,
Thank you for your review! We are glad you like it :)
Verified
MTX Connect on the higher price end…
MTX Connect on the higher price end though top service and quality.
25 January 2025
Reply from MTX Connect eSIM
Hi,
Thank you for your comment and for highlighting the quality of our services. Just like in aviation, we share the same values: no compromise on quality!
And quality comes with a price.
At the same time, we constantly strive to make our services affordable and accessible to a wide range of business and individual users.
We wish you CAVOK along your route and a reliable connection with us!
Verified
Reply from MTX Connect eSIM
Hi! Thank you for you positive and shining comment!
Have a great day!
Verified
Activation timing
I booked a plan but didn't expect that it is activated immediately. My trip is still one week away. The friendly team at MTX helped adjust the dates to coincide with my trip. Thanks!
22 January 2025
Reply from MTX Connect eSIM
Dear Berthold!
Thank you for your feedback! It’s great to hear that our team was able to adjust the activation dates to align with your trip. We’re always here to ensure everything works smoothly for you.
If you have any other questions or need assistance, feel free to reach out. Wishing you an amazing trip!
Verified
I connected the eSIM service in 15…
I connected the eSIM service in 15 minutes and everything started working right away. Very good work of the support service, they respond to requests instantly.
4 January 2025
Reply from MTX Connect eSIM
Dear Olesya,
We truly appreciate your kind words! It’s good to hear that setting up the eSIM was quick and hassle-free for you. Our support team works hard to provide immediate assistance, and it’s rewarding to know they met your expectations.
Should you have any questions or ideas to share, we’re just a message away. Thank you for choosing us!
Verified
Helpful support
The support was very helpful and assisted with my questions about esim activation, great service
5 January 2025
Reply from MTX Connect eSIM
Dear Alicja,
Thank you for your positive review.
Enjoy your travel and stay connected with MTX Connect.
We are always here to help.
Happy New Year!
Verified
worldwide best solution connecting
29 December 2024
Reply from MTX Connect eSIM
Hi Ahmad,
Thank you for your review! We're delighted to know that you see us as the best solution for connecting worldwide. Your support inspires us to continue delivering exceptional service and innovation.
Merry Christmas and Happy New Year!
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