SCG Midlands Reviews 150

They have one of the most reliable and fastest networks, which we use their services in our home and also in our business. Their customer support is very reliable and quick to respond to your inquirie... See more

I experienced a lengthy hold up this morning in relation to an app that would not install due to AV filtering. Jack was attentive and responded quickly to the needs of myself and that of a a thir... See more

Steven Ford & Daniel Logan sorted our hydro therapy pool voice mail issue remotely and were first class. The pool team are now able to spend more time with our SEND children teaching. ref no: 01491... See more

We had previously been using MPSplc which had recently been taken over by SCG. We have just had an install of a SpliceCom telephony system and have been very impressed with the whole experience. The p... See more

I have worked with Brett Humphries for years, originally through MPS. Lately, we have had lots of contact as Brett has been helping several tenants of our building with new phone installations. As a... See more

SCG took over our previous supplier TIC. This could have been a worrying time, however, our account manager and engineers were retained making the switchover streamless. Kristina is an absolute jo... See more

As a local business with over 30 staff, we have always received a very personal service from the team which is so helpful in this area of Technology when you need help and guidance! Richie is our 'go... See more

Many thanks to SCG Midlands for investigating and more importantly rectifying our connectivity with regards to our practice CCTV setup. Special thanks goes out to Manjit who arrived when stated and qu... See more

Took too long to cancel our account and receive the agreed credit refund. After many phone calls, emails and promised over a coupe of months, spoke to James Bolton today, he sorted the problem out... See more

Really responsive service from the support desk (Paul) speedily helping sort out some access requirements for us and following up to make sure everything was OK! Very clear instructions - thank you 😊... See more

We had great help from Paul Edwards with regards to ticket reference 0141157. Not only did he act on our request straight away but he kept in contact to ensure that all was resolved. Great service.

Very prompt service to any requests. Kept infomed, with courteous replies. Ref 0146426 Brilliant service from Callum Lawless - Thank you.

As a long time customer of SCG Midlands, we can honestly say that their service and expertise is second to none. Although it's not very frequently we need to contact their technical support team, eve... See more

we work closely with SCG using there phone systems if we do have any issues they are resolved quickly and promptly particularly by the legend Norm Riddell who is absolutely brilliant and super help... See more

we logged an issue that we were experiencing with slow internet speed and Paul quickly responded. the issue seemed to resolve itself but Paul sad he had checked the system and it appeared to be ok... See more

Thanks, Anthony, for providing clarity on which prospect emails have been received. Great support as always.

SCG Midlands are a fantastic company that consistently go above and beyond to support our business. Our account manager Kristina has been a huge help and helped move mountains to make sure we get... See more

Been using SCG for past 5 years. Had very few issues but when we have, we have found them to be super responsive and quickly available by phone with knowledgeable support immediately available. Very s... See more

Helped me resolve an issue with my company's internet connection and were happy to work with our IT support provider to get us back up and running. Special thanks to Paul in the Network Team who rang... See more

After filing a complaint, I was put in touch with Sue Gold, a Lovely lady, who was very prompt in resolving the issue that we had. Her friendly demeanour, meant we couldn't stay upset, and everything... See more

Have worked with SCG (previously TIC) for YEARS!!! They're absolutely brilliant - their support team is second-to-none, especially Richie, who usually seems to be the (un)lucky one to pick up the ph... See more

SCG Midlands formally TIC have provided our phone systems for the last 10 years. They have always offered a competitive package and provided an excellent customer service. Richie has always understood... See more

Fantastic service from Sue and Richie as always. We have worked with SCG for over 7 years now and have gradually increased the number of services we procure from them. This is down the the fact thier... See more

Thank you for your quick response. Andrew Harker as always is helpful and normally gets the problem sorted straight away. Great communication from the whole company! Reference 0145200.

Rakesh Sunder was extremely helpful, he was originally only meant to help us out with one laptop but ended up helping us with four and was really happy to help. He was super efficient and friendly an... See more

We've always received brilliant service and a prompt resolution for any issues raised. Whether it's via phone or email, Richie L tends to be the one on the other end for us and his knowledge and comm... See more

I needed technical support for our telephone system and was really impressed with the service. The person I spoke to on the phone understood my issue perfectly and explained the solution in simple, no... See more

Great experience with Ross Turner during our install. All the technical knowledge to make sure things went smoothly as well as being personable and able to help our users with setup and training. 10/... See more

We have been working with the team here on new phone systems for our group of Central London Hotels. The team are superb and so friendly. Dave has been really helpful and informative in setting up our... See more

Looked after from start to finish. Ross the installation engineer went above and beyond to ensure we all got connected. Great aftercare too. Which is why we have had such a longstanding relationsh... See more

Always an accurate and timely response with information I was hoping to see. Well done to great team who is always reliable.

⭐️⭐️⭐️⭐️⭐️ I can’t recommend MPS highly enough – their service is simply outstanding. From start to finish, everything is handled with professionalism, efficiency, and genuine care. The team goes ab... See more

We have been working with SCG for a while now (formally MPS). Naresh, Ant, Jack and Rakesh are all responsive and log on to solve issues quickly when we need them. Brett is also on hand to provide a... See more