Warning don't buy products from china
Warning don't buy products from china. Warranty is a joke.
22 July 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
1.9
Poor
96 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
MG ZS Hybrid+ 2025, something important is missing!
"Hi everyone!
I recently took delivery of the brand new MG ZS Hybrid+ 2025 in the Luxury trim, and I’m absolutely loving the driving experience so far! It’s a fantastic car.
However, I’ve run into a bit of a puzzle with the infotainment system. It seems that my Sound Settings menu is completely empty. I don’t have an Equalizer or even basic Bass/Treble adjustments. It’s a bit strange because I noticed that the standard trim levels actually have these settings available.
As a music lover, I really want to get the best out of the Luxury speakers! Has anyone else experienced this? Is there a software update I should be looking for, or a specific setting to 'wake up' the audio menu?
I’m sure it’s just a small software glitch, but I’d love some guidance from the MG team on how to fix this so I can enjoy the full Luxury experience!
Thanks in advance for the help!"
26 April 2026
Unprompted review
Isto é um serviço ao cliente inaceitável.
Estou satisfeito com o meu MG ZS EV, comprado em Março de 2024. O concessionário (FIAAL Faro Portugal) tem sido bom. No entanto, estou extremamente desiludido com a MG Motors Portugal. Contactei-os duas vezes com dúvidas sobre problemas mecânicos e de software. No caso do software, a resposta foi muito lenta, precisei de enviar mais do que um e-mail e foi inútil. No caso do hardware, simplesmente não respondem (já passou um mês e enviei dois lembretes). Isto é um serviço ao cliente inaceitável.
I am pleased with my MG ZS EV, purchased 03/24. The dealer (FIAAL Faro Portugal) has been good. I am however extremely disappointed in MG Motors Portugal. I have approached them twice with questions about mechanical and software issues. In the case of the software, the reaction was very slow, required more than one mail form me and was useless. In the hardware case, they simply do not respond (now one month with 2 reminders). This is unacceptable customer service.
3 March 2026
Unprompted review
Enquired about a part exchange for new…
Enquired about a part exchange for new and used mg dealer came back with a quote that was more than 4500 euros below the guide price I find this disgusting hence rejected deal and will
Not deal with mg anymore
14 October 2025
Unprompted review
Worst car every
Worst car every. terrible to use in the winther impossible for the supplier to actiually fix the issues with our car. never buy this car
1 December 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.