marcgebauer.com Reviews 

1,343
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I’ve ordered from Marc Gebauer a couple of times now, and every experience has been great. Shipping was fast, everything arrived well packaged, and the products were exactly as described. Custome... See more

Rated 1 out of 5 stars

Ordered perfume from their website, which promises that most deliveries arrive within 6 business days. Five weeks later and my order still has not shipped. Their customer service makes excuses about d... See more

Rated 5 out of 5 stars

Fast shipping to Austria, perfect. I ordered a few sample perfums to find my new summer parfum. Simone Andreoli - Malibu & Fico Nero Ugolini - Marzocco Casamorati - 1888 Marc Gebauers sho... See more

Rated 5 out of 5 stars

Quick and easy delivery and you get extras almost all of the time when you order a perfume. I ordered 4 times now and i got 3 times free samples and one time even 2 free parfumes with the original ord... See more


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4.3

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.3

All reviews

(1,343)

550 reviews in the last 12 months

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Rated 1 out of 5 stars

Updated

Really questioning these 5 star reviews. Placed an order in the US 10 days ago with no shipping information and no response via email, and no answer on the phone.

update. despite interacting with customer service, we are approaching 4 weeks without shipment information, when their FAQ states about 14 days to ARRIVE.

from their website:
Bottlings: If your order contains bottlings, please note that we bottle these products in-house. Therefore it may take up to 14 days for your package to arrive.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service


Excellent service, fast shipping, and authentic luxury products. Everything arrived in perfect condition, exactly as described. Highly professional and trustworthy. I would definitely buy from Marc Gebauer again!

16 July 2026
Unprompted review
Rated 5 out of 5 stars

I’ve ordered from Marc Gebauer a couple…

I’ve ordered from Marc Gebauer a couple of times now, and every experience has been great. Shipping was fast, everything arrived well packaged, and the products were exactly as described.

Customer service was also quick to respond and very helpful when I had a question. Overall, the whole process was smooth and professional.

I’d definitely order from them again and would recommend them without hesitation.

13 July 2026
Unprompted review

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