Maximo Moto UK Reviews 

711
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company, highlighting consistently reliable service and excellent overall satisfaction. Customers frequently praise the exceptional product quality, noting that items accurately match descriptions and provide fantastic value for money on essential motorcycle gear. Many consumers also highlight the remarkably fast delivery times, smooth ordering processes, and exceptionally supportive staff always ready to assist with sizing alternatives. However, some people mentioned experiencing frustrating delivery delays, missing tracking updates, and occasionally receiving incorrect items that required returns. A few other people also felt that communication could be improved, noting persistent difficulties with obtaining prompt refunds or resolving complicated shipping issues.

What people talk about most

Product

Reviewers mention positive feedback about product quality and apparel, noting that items like jackets,... See more

Quality

Clients share positive opinions on quality, frequently praising the superb materials, perfect fit, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting very quick shipping times,... See more

Order

Reviewers highlight positive aspects of order processes, expressing delight with the easy initial order... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a top box and a summer motorcycle jacket. Both are very good. The downside is that the top box description is misleading. It does not come with a fitting kit for all motorcycles but only a k... See more

Company replied

Rated 5 out of 5 stars

The clearance prices for decent apparel is the first great thing. Made an order. Decided I wanted another piece or 2. So emailed them and they responded immediately. Added my new items and sent me... See more

Company replied

Rated 5 out of 5 stars

Great service and advice on motorcycle leathers. Very helpful with no pressure. Delivery very quick with easy returns if needed, and help with choosing alternative. Large stock and variety. They wi... See more

Company replied

Rated 5 out of 5 stars

This is my first purchase from maximoto and I can truly say I'm extremely happy with the motorcycle jacket that Ibought, the quality and the price is amazing and the delivery was very quick. If I coul... See more

Company replied


Company details

  1. Clothing Shop
  2. also in
  3. Activewear shop

Written by the company

Maximomoto Is the UK’s Number One Motorcycle Gear Store for Motorcycle Leather Suits, Motorbike Gloves, Biker Boots, Denim Pants, Textile and Leather Jackets, Helmets, And Other Motorcycle Accessories.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

711 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(711)

136 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great items

Amazing customer service, very good quality items and fast delivery. Would definitely recommend!

24 October 2026
Unprompted review
Rated 5 out of 5 stars

Returns

I recently purchased a pair of BELA boots for my wife,they arrived very quickly but unfortunately weren’t quite what she wanted so I requested a return and refund.
The whole returns process was excellent,communication from the company was brilliant,would definitely recommend Maximo Moto.

18 October 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, fast delivery and a great service

18 October 2026
Maximo Moto UK logo

Reply from Maximo Moto UK

Thank you for your fantastic review! 😊 We're delighted you're happy with your gear, delivery and service.

Rated 5 out of 5 stars

good price

good price. quick delivery, good product

15 October 2026
Unprompted review
Maximo Moto UK logo

Reply from Maximo Moto UK

Thank you for your fantastic review! 😊 We're delighted you're happy with your gear and delivery.

Rated 5 out of 5 stars

Great gear, great prices.

Purchased rally jacket & trousers, plus boots. Very happy with all. Great prices! Can't go wrong 👌 Will be back for helmet at some point. Delivery within 2/3 days, no problems.

1 October 2026
Maximo Moto UK logo

Reply from Maximo Moto UK

Thank you for your fantastic review! 😊 We're delighted you're happy with your gear and delivery.

Rated 5 out of 5 stars

Satisfaction guaranteed

Every time I use Maximo moto I get a great service from start to finish.

10 October 2026
Maximo Moto UK logo

Reply from Maximo Moto UK

Thank you for your fantastic review! We're delighted to hear you had such a positive experience with our service. Your support means a lot to us, and we look forward to serving you again! 😊

Rated 5 out of 5 stars

Great company

The clearance prices for decent apparel is the first great thing.
Made an order. Decided I wanted another piece or 2. So emailed them and they responded immediately. Added my new items and sent me a new invoice. The service was rapid and dealt with so well with no issue.
Seriously recommend these guys. They werent after any extra for postage or admin fees like most firms. They do it right. Thank you.

10 October 2026
Unprompted review
Maximo Moto UK logo

Reply from Maximo Moto UK

Thank you for your fantastic review! We're delighted to hear you had such a positive experience with our service. Your support means a lot to us, and we look forward to serving you again! 😊

Rated 5 out of 5 stars

Bela junior short boots

To start with the Bela junior short boots I ordered very good price from maxim moto uk, they arrived and one latch strap had an issue, they asked to return the free of charge and supplied a replacement pair all very quickly delivered and seamless. My first purchase but won’t be my last

2 October 2026
Unprompted review
Maximo Moto UK logo

Reply from Maximo Moto UK

Thank you so much! Your kind words truly mean a lot to us!

Rated 5 out of 5 stars

Excellent Customer Service

I bought the Bela Speedo 2.0 boots because I thought they looked amazing on the site. When I received them, however, it turned out that even the pictures on the site didn't do them justice. They look incredible.

After a few months of use, one of the straps broke. I was absolutely gutted, but emailed MaxiMoto to see if they sold them separately.

The next day I woke up to a notification from PayPal that a parcel was on its way. They sent me two replacement straps free of charge.

Fantastic product and even better customer service. Highly recommended. ❤️

28 September 2026
Unprompted review
Maximo Moto UK logo

Reply from Maximo Moto UK

Thank you so much for your fantastic review! We’re delighted to hear you love the boots and that our team could help. Your kind words truly mean a lot to us!

Rated 4 out of 5 stars

Was very helpful with a return but…

Was very helpful with a return but easier to email them than call will gladly order from them again quality was amazing

22 September 2026
Unprompted review
Maximo Moto UK logo

Reply from Maximo Moto UK

Thank you so much for your kind words! We’re delighted you’re pleased with our service and products.

Rated 4 out of 5 stars

Excellent boots

Excellent boots, timely delivery

15 September 2026
Unprompted review
Maximo Moto UK logo

Reply from Maximo Moto UK

Thank you so much for your kind words! We’re delighted you’re pleased with our service and products.

Rated 5 out of 5 stars

Great service

From start to finish I was kept in the loop, great products and great price

26 August 2026
Unprompted review
Maximo Moto UK logo

Reply from Maximo Moto UK

Thank you for your fantastic review! We’re delighted you enjoyed our service, products, and prices.

Rated 5 out of 5 stars

Great communication,item as listed

Great communication,item as listed, fast delivery.

11 September 2026
Maximo Moto UK logo

Reply from Maximo Moto UK

Thank you for your wonderful review! We’re glad you were happy with the communication, product, and fast delivery.

Rated 5 out of 5 stars

Very good service

Very good service, although not worn the boots yet, seem comfy and well made

11 September 2026
Maximo Moto UK logo

Reply from Maximo Moto UK

Thank you for your lovely review! We’re delighted you’re happy with the service and that the boots look comfortable and well made.

Rated 5 out of 5 stars

Very nice easy to use website,bela…

Very nice easy to use website,bela jacket exceeded expectations,really pleased,will definitely use you again

11 September 2026
Maximo Moto UK logo

Reply from Maximo Moto UK

Thank you for your fantastic review! We’re delighted you’re happy with the website and your BELA jacket. We look forward to serving you again!

Rated 1 out of 5 stars

Sent out damaged goods that had already…

Sent out damaged goods that had already been returned by someone else

10 September 2026
Maximo Moto UK logo

Reply from Maximo Moto UK

We sincerely apologize for the inconvenience caused. We have already sent you a free return label so you can return the item at no additional cost.

We truly value your feedback and hope to have the opportunity to restore your confidence in us. Thank you for your patience and understanding.

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