Moea Reviews 

831
TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

I love their brand and what they stand for, and they are nice, comfortable shoes, HOWEVER, within a couple of weeks they were discoloured and virtually impossible to clean. I’ve tried everything on th... See more

Company replied

Rated 5 out of 5 stars

Incredible quality shoes, even better they are made from plants. They are cute and comfortable, also arrived super fast! Love them and will buy more

Rated 5 out of 5 stars

Lots of choices, colour options and photos that show the product really well. Ordering was easy and they Arrived quickly and well packaged. The trainers look great so far and I liked the additional... See more

Company replied

Rated 5 out of 5 stars

I bought the Rise shoes from the new collection and let me tell you, I absolutely love them!!! They’re lightweight, great quality (and made from corn!), super fashionable and, more importantly, VEGA... See more

Company replied

Company details

  1. Shoe shop

Written by the company

Créée en 2021 et déjà présente dans 5 pays et plus de 200 points de vente MoEa - aka Mother Earth - est fière de fabriquer des baskets véganes à partir de déchets de fruits et/ou de biomatériaux. À nos yeux, les sneakers ont toujours été plus que de simples chaussures. Elles sont notre quotidien, notre histoire, notre culture. Nous sommes les sneakers que nous portons ! Nous avons fondé MoEa avec un seul objectif en tête : apporter aux gens une mode durable sans faire de compromis sur le style.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

831 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 63% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(831)

504 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredible quality shoes

Incredible quality shoes, even better they are made from plants. They are cute and comfortable, also arrived super fast! Love them and will buy more

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Nice shoes

Nice shoes. Not to mention how they are produced 🙌 Happy with the fit and everything

21 August 2026
Unprompted review
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Reply from Moea

Thank you for your lovely feedback Alex! We’re so happy to hear that you’re pleased with your pair and that our approach resonates with you :)
Enjoy every step!

Rated 3 out of 5 stars

nice shoes.. BUT

I love their brand and what they stand for, and they are nice, comfortable shoes, HOWEVER, within a couple of weeks they were discoloured and virtually impossible to clean. I’ve tried everything on them, and they will look slightly better when wiped down, but within a day they’re back to looking filthy and discoloured. I won’t buy from MoEa again unfortunately.

21 April 2026
Unprompted review
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Reply from Moea

Thank you for sharing your honest experience with us Shannon. We’re truly sorry to hear about the discoloration and the difficulty you’ve had keeping your pair looking their best. This is not the experience we want for our customers, and we’ll make sure your feedback is shared with our product team. If you’d like, please contact us at welcome@moea.io with your order number so we can take a closer look and see how we can help :)

Rated 5 out of 5 stars

Great shopping experience, nice sneakers

Great shopping experience, nice sneakers. I had ordered my normal size, but it was too small. So I went for an exchange, and it went really smoothly. Shipping for both pairs was quick. The quality of the shoes still needs testing over time. So far they look good, they are comfortable and they're made of vegan, sustainable materials. Plus, I got them during summer sale for a good price! 👌

3 August 2026
Unprompted review
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Reply from Moea

Thank you for sharing your experience Laura! We’re glad the exchange process was smooth and that you found the right fit in the end. We hope your new pair continues to impress you as you put them to the test :)

Rated 5 out of 5 stars

Great delivery

Great delivery, kept in touch
Great trainers

7 August 2026
Unprompted review
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Reply from Moea

Thank you so much for your feedback Alison! We’re delighted that everything went smoothly and that you’re happy with your new pair. Enjoy them!

Rated 4 out of 5 stars

Normal, easy, good!

It was a normal easy order and swift delivery. I got sufficient information about the order and delivery, by WhatsApp and mail (+choice). It's also really nice comfy shoes, so I would definitely recommend this brand from my first experience with them.

15 August 2026
Unprompted review
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Reply from Moea

Thank you so much for sharing your first experience with us Liesbeth! We’re delighted that everything went smoothly and that you’re enjoying your new pair. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Beautiful trainers

Beautiful trainers, great service, helpful over Instagram. Just brilliant all round.

31 July 2026
Unprompted review
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Reply from Moea

Thank you so much for your kind words Beattie! We’re delighted that our team could assist you and that you had such a positive experience with MoEa. Your support means a lot to us!

Rated 5 out of 5 stars

Lots of choices

Lots of choices, colour options and photos that show the product really well. Ordering was easy and they Arrived quickly and well packaged. The trainers look great so far and I liked the additional laces included. I’m especially pleased that I can find stylish vegan and mostly plastic free footwear and that I can return them when they’re worn out.

29 July 2026
Unprompted review
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Reply from Moea

Thank you for this lovely feedback Claire! We’re delighted that you enjoyed the shopping experience and the little extra touch of the additional laces. It’s wonderful to know that you found an option that aligns with what you were looking for. Enjoy your new pair!

Rated 5 out of 5 stars

Vegan shoes and also gorg??? take my money

I bought the Rise shoes from the new collection and let me tell you, I absolutely love them!!! They’re lightweight, great quality (and made from corn!), super fashionable and, more importantly, VEGAN. Shipping was smooth and they arrived in just a few days.

I was looking for a sustainable and vegan brand that could offer beautiful shoes without compromising on quality, and after the rebrand, MoEa really ticked all the boxes for me.

28 July 2026
Unprompted review
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Reply from Moea

Thank you so much for this amazing feedback Linor! We’re thrilled that the new Rise collection was exactly what you were looking for. It means a lot to know that MoEa’s new chapter resonates with you and we hope you enjoy your new pair for a long time :)

Rated 5 out of 5 stars

I had a great experience

I had a great experience, they arrived quick, the quality is great, i absolutely looove the colour and i fully support the cause, i love the idea of vegan sneakers in general!!! Can totally recommend <3

27 July 2026
Unprompted review
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Reply from Moea

Thank you so much for your wonderful feedback Lulia! We’re thrilled to hear that you’re happy with your new pair and that our mission resonates with you. Your support and recommendation mean a lot to us!

Rated 4 out of 5 stars

Good but let’s have less plastic

Excellent service.
Shoes are stylish but I’d like to have less plastic in the materials.
Plastic makes the shoes less breathable and reduces eco-friendly.
So aside from the soles, it’d be great if the rest of the shoe was biodegradable and zero plastic

1 August 2026
Unprompted review
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Reply from Moea

Thank you for your thoughtful feedback Ivan! We’re glad you’re happy with your experience and appreciate your honest comments about the materials. We’re constantly looking for ways to make our products more sustainable, and your suggestion is valuable to our team. We’ll be sure to pass it along!

Rated 5 out of 5 stars

Gorgeous shoes-

Gorgeous shoes-
So thrilled to have found a company making shoes without using animal products.
Fabulous, ethical and sustainable
Really good customer service and delivery to the U.K. too
Thank you

28 July 2026
Unprompted review
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Reply from Moea

Thank you so much for your lovely words Emma! It means a lot to know our mission resonates with you. We're so happy you found us, and we hope you enjoy your new pair :)

Rated 4 out of 5 stars

Great and comfortable shoes

Great and comfortable shoes. They could be a little bit heavier in my opinion. Also fast delivery to Germany.

10 July 2026
Unprompted review
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Reply from Moea

Thank you so much for your feedback Marlon! We're delighted you're enjoying your new pair. Thanks as well for sharing your thoughts, we always appreciate hearing how we can keep improving :)

Rated 5 out of 5 stars

Amazing shoes

Amazing shoes, perfect fit, clear shipping information updates, Swift reply to my question about waterproofing, and well thought through ecological impact. No notes.
Hope this pair lasts me a long while.

8 July 2026
Unprompted review
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Reply from Moea

Thank you so much for your kind words Raoul! We're so happy everything went smoothly. We hope your new pair stays with you for many adventures to come! :)

Rated 1 out of 5 stars

Terrible return & customer service

I really wanted these shoes to work, because I wanted a sustainable vegan shoe I could feel good about. The return and customer service experience prevented this. I ordered my shoes and after realizing that they were too big, I attempted to make a return and was not given a return label, but instead had to ship at my own expense. This cost more than the shoes themselves. I tried to reach MOEA via email multiple times to no avail and was never connected to someone in their chat despite multiple messages. Very disappointed and will not be shopping here again.

8/10/26 Update
MOEA finally responded to my emails and after following their exact instructions on two occasions for returning my shoes and incurring packing fees both times, my return is still unresolved. I had the UPS store manager double check that we were following their instructions correctly and each time the package was returned to me. I have asked for a refund at this point and their response was to attempt to return it a third time.

If you reside in the U.S., I would not recommend purchasing anything from them if you want the option to return it.

16 July 2026
Unprompted review
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Reply from Moea

We're really sorry to hear about your experience Chloe. We completely understand how frustrating this must have been, especially after choosing us for our values. This is not the experience we want to provide. If you're open to it, please reach out to us again at welcome@moea.io and mention this review, we'd really like the opportunity to look into your case and see how we can make things right.

Rated 5 out of 5 stars

Amazeballs

Love the style of these sneakers so much. Even more amazing how they are made, I love telling people!

19 February 2026
Unprompted review
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Reply from Moea

Thank you so much Natalie! It means a lot to know you're sharing our story with others. Thanks for helping us spread the word :)

Rated 5 out of 5 stars

LOVE my Gen 5 sneakers

LOVE my Gen 5 sneakers! SO comfortable, waterproof, great quality and gorgeous! I just wish they hadn't stop making this model because it's my favourite

13 July 2026
Unprompted review
Moea logo

Reply from Moea

Thank you so much Paula! It means a lot to hear how much you love your Gen 5s. We'll definitely share your message with the team :)

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