Update: Linktree has read my review and has responded with the upmost respect. So I appreciate the effort taken. Cheers. This is the past issue I had, but they resolved it: They recently did... See more
Company replied
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Australia
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 13% of negative reviews
Typically replies within 1 week
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Paid business page disappeared while support issue remained unresolved
I’ve been trying for over a week to get Linktree to resolve a login-loop issue on my paid business account. I was repeatedly told someone would respond within 24 hours.
While the issue was still unresolved, my Pro subscription was ended and my public Linktree page disappeared entirely and now returns a 404. Their own appeal system then told me it couldn’t even locate my existing username.
This is a business page linked across my social media and contains links to my products and services, so this is causing real disruption.
I’ve now submitted a formal complaint and account appeal. I’ll happily update this review if Linktree restores the account and resolves the issue properly.
Earl made our experience great, and Linktree made it possible for him to do a terrific job for us. We found him easily, he was thoughtful, kind, knowledgeable and went out of his way to show us ways to use Linktree most effectively. Congratulations to Linktree for finding great people and not relying on robots to provide customer service - which wastes our time and is very frustrating. And thank you Earl.
They rectified my problem within one hour, and I got a full refund
I couldn't get my linktr.ee to link to my stripe and they talked me through the steps to solve it. Quickly and effectively. It was quick and easy. A rare thing when it comes to these things. I really appreciate it!
Joe was great he truly help me out. Great experience and I understood how to work the platform much better
I just started to use Link Tree and I'm incredibly surprised by the product excellence and its Trust & Safety support team.
If I could give more than 5 stars, I would do it.
Thank you!
G
They just got back really fast. And made sure I was okay before they dropped my questions.
I placed an order with this shop under the impression that it was a legitimate business. The seller stated that the production of the dolls would take approximately 3 months. Due to the circumstances, I requested to cancel my purchase. The seller explicitly agreed to cancel the order and issue a full refund of 602.50 EUR.
Since that agreement, the seller ("Maya doll") has completely ghosted me. They have stopped responding to all messages, no items have been made or shipped, and no refund has been issued. Furthermore, fake tracking information was provided during the dispute process to manipulate the automated resolution systems. This matter has been escalated as a fraud case. A police report is being filed, and a formal chargeback claim is being processed through my bank (SEB) and payment providers.
Save your money and avoid this shop at all costs. You will not receive your item or your money back willingly.
I appreciated all the help and I appreciate Linktree! A really helpful place to send people to have access to all of the places you can be found and easily.
GypsyBikeRide
Excellent customer service and simple tools to use and at a fantastic price !
Do not go anywhere near this site! Once subscribed you will be spammed to death, with no way of unsubscribing.
They blatantly ignore the law!
Fast and thoughtful responses, i am grateful that they took the time to check my linktree page and suggest ways i could enhance it. That means a lot to me, Big shout out the the team and Danjoy also.
Thank you
easy and straight to the point, well link in this case.
I think Linktree is an amazing tool for people who want to learn more about a business or a brand. It's easy to use and very user-friendly.
So easy to navigate the website. I am not the greatest with apps, so I was pleased to see that I could complete my profile and bio so easily. Linktree made it easy for me to set up my coaching practice.
Patrick was really helpful at looking at Linktree, providing suggestions to how I could make it look better and links to follow to show me how to make the changes. X
The customer service is amazing and the ability to create a shop is super easy.
Being harassed by this company to pay them when they were the ones that signed me up for a membership cost that should never exist is unacceptable. It's stealing if I do it, and stealing is the only way I will view their reprehensible business practices. They also only provide different levels of "pay is monthly for nothing", free is the only thing a list of links should be.
Scam misleading company they got more greedy by permanently remove free access then went to this stupid 7 day trial by scam millions of people they need to be banned for malpractice.
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