Linktree Reviews 

7,131
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 229 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for providing fast, thoughtful, and polite assistance whenever questions or issues arise during daily use. People find the digital platform extremely intuitive to navigate and very useful for organizing their online presence in one convenient place. Though some reviewers were not happy with the support, noting that they experienced exceptionally slow response times or completely unhelpful replies regarding account login and verification problems. Consumers also mentioned persistent difficulties concerning account access, authorization codes, and technical glitches that unfortunately remained unresolved for long periods.

What people talk about most

Customer service

Customers report positive experiences with customer service, highlighting fast, efficient, and professional... See more

Response time

Customers consistently note positive experiences with response time, highlighting that support teams are very... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are very friendly, polite,... See more

Website

Consumers find website to be ambiguous, with highly mixed experiences regarding its overall utility. While... See more

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the platform is easy to set... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Update: Linktree has read my review and has responded with the upmost respect. So I appreciate the effort taken. Cheers. This is the past issue I had, but they resolved it: They recently did... See more

Company replied

Rated 5 out of 5 stars

Linktree has been extremely useful for managing my online presence. The setup is straightforward, the interface is user-friendly, and everything works smoothly. It saves time and keeps all my importan... See more

Rated 5 out of 5 stars

I'm skeptical when it comes to AI bots... but this one was ON POINT. I accidentally signed up for a more expensive plan, reached out to AI through their chat, and it was resolved and refunded in less... See more

Rated 5 out of 5 stars

Mr. Miguel Gomez, a NVWaterproofing technician, came to my home today to do an inspection of a sump pump installation. He arrived on time and during the inspection described to me what he was doing a... See more


Company details

  1. Software company

Written by the company

Everything you are in one simple link.


Contact info

4.0

Great

TrustScore 4 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.0

All reviews

(7,131)

272 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Paid Business Account Disappeared While Support Failed to Resolve Access Issue

Paid business page disappeared while support issue remained unresolved

I’ve been trying for over a week to get Linktree to resolve a login-loop issue on my paid business account. I was repeatedly told someone would respond within 24 hours.

While the issue was still unresolved, my Pro subscription was ended and my public Linktree page disappeared entirely and now returns a 404. Their own appeal system then told me it couldn’t even locate my existing username.

This is a business page linked across my social media and contains links to my products and services, so this is causing real disruption.

I’ve now submitted a formal complaint and account appeal. I’ll happily update this review if Linktree restores the account and resolves the issue properly.

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Earl made our experience great

Earl made our experience great, and Linktree made it possible for him to do a terrific job for us. We found him easily, he was thoughtful, kind, knowledgeable and went out of his way to show us ways to use Linktree most effectively. Congratulations to Linktree for finding great people and not relying on robots to provide customer service - which wastes our time and is very frustrating. And thank you Earl.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

I couldn't get my linktr.ee to link to…

I couldn't get my linktr.ee to link to my stripe and they talked me through the steps to solve it. Quickly and effectively. It was quick and easy. A rare thing when it comes to these things. I really appreciate it!

2 September 2026
Unprompted review
Rated 1 out of 5 stars

I placed an order with this shop under…

I placed an order with this shop under the impression that it was a legitimate business. The seller stated that the production of the dolls would take approximately 3 months. Due to the circumstances, I requested to cancel my purchase. The seller explicitly agreed to cancel the order and issue a full refund of 602.50 EUR.
Since that agreement, the seller ("Maya doll") has completely ghosted me. They have stopped responding to all messages, no items have been made or shipped, and no refund has been issued. Furthermore, fake tracking information was provided during the dispute process to manipulate the automated resolution systems. This matter has been escalated as a fraud case. A police report is being filed, and a formal chargeback claim is being processed through my bank (SEB) and payment providers.
Save your money and avoid this shop at all costs. You will not receive your item or your money back willingly.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Great App for startups

So easy to navigate the website. I am not the greatest with apps, so I was pleased to see that I could complete my profile and bio so easily. Linktree made it easy for me to set up my coaching practice.

23 July 2026
Unprompted review
Rated 1 out of 5 stars

Being harassed by this company to pay

Being harassed by this company to pay them when they were the ones that signed me up for a membership cost that should never exist is unacceptable. It's stealing if I do it, and stealing is the only way I will view their reprehensible business practices. They also only provide different levels of "pay is monthly for nothing", free is the only thing a list of links should be.

4 August 2026
Unprompted review

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