Leicester City Council Reviews 

It’s been over 3 months we’re using broken black bin and Leicester city Bin repair website is out of order from over three months and here citizens are suffering because of them from over a month we’ve written on orange recycle bags for more bags please but still they are not bothered to give really very disappointment ….

What du..bo in the town council decided to install another set of pedestrian lights on Aylestone road opposite Aldi 200mtrs from the other set. Car queues back to Grace Road pumping out even more fumes, what a d..khead. 👎👎

Wake up! This council is embezzling tax payer funds

What an absolute circus.
Been 5 hours continually trying to contact them.
3 times on the phone, over an hour wait each time, to finally get to the front of the queue and then it just rings again and goes dead, every attempt failed.
Told to use my.account 100 times or so on via their pointless queue waiting message . So I registered twice while on the phone, went to the page they advised, but it has technical problems and a 'try again in a few days' message, that's literally too late.
Would suggest rather than wasting thousands of pounds of our money putting up astronomically overpriced arty rubbish all over the city, they should spend our money on employing more customer service staff (that they wouldn't need if they did a good job!)

Caroline Tote. Caroline Fanthorpe are all child abusers that is why Caroline Tote is no longer at the council. Leicester city council is known for abusing children. Then you have a Paedophile called Theresa Ball who handles complaints. These people are all known To steal children.

I would give nought stars if I could. Simply pathetic in all areas where I have had to deal with them. No empathy, administration is astoundingly awful. I just can’t. Avoid at all costs.

Tried to pay a pcn online, poor setup page with incomplete instructions, because of this my card was blocked by my bank as they thought it was a fraudulent transaction. Payment now completed after half an hour of messing about. I’ve only given 1 star as 0 wasn’t available.

My mate had his gas safety certificate run out due to the council. And he had to badger them to actually do it. And because he dared ask, the engineer deliberately left his boiler in test mode. Which nearly resulted in blowing the sodding house up. True story

Awful to deal with too many extensions when calling!

Worst council in the UK. The council could be saved from bankruptcy by replacing 90% of the useless staff with AI. Overcharging, impossible to reach, 3 months to respond to an issue, that's if you are lucky.

Very poor service from the Council Tax department. I wrote to them 10 weeks ago and twice more. Still no response from them.

What a bunch of rotten people.. this coumcil is the worst I have ever come across they don't look after there properties ..taking people court that are upto date with there coumcil tax because they didn't find the date they wanted payment worked and moved it a week later...and informed them of this and was told that was fine,then on the last payment decide they want another 50 pound so stick a liability order on them ..pure cash grab revolting council
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Phone Calls to building control department are a joke... 45min wait time, for someone to answer the phone and say NOTHING. To ring back a second time, get put straight through to a woman with NO common sense who didnt even respond back after I told her the issue. TO RING BACK A THIRD TIME, to be put on hold again for 30minutes and still waiting WHILE IM WRITING THIS REVIEW.

You need to do better for companies who are expecting you to be HELPFUL.

Would give zero stars if I could. Advised a bill for three weeks rent whilst clearing a property for my deceased mother was outstanding I wouldn't be chased as the account was subject to probate and then received a threatening letter. Obviously just vultures with no thought for what they are doing. It will be paid when the solicitor has it and is able to.

I've reported a broken communal door 4 times over the last 5 days. I've been told they will come and fix it twice but no one has come. I have a hidden disability that has been triggered due to this and am now in a state of fear and anxiety that they are not catering for despite it being a protected characteristic. I also pay for these doors (not benefits) to be working, I deserve a refund for the time the door hasn't been working and unfit for purpose. Wonder if they'll even respond to this review.

It's only because they have a monopoly that they can get away with being so disgracefully poor in every way.

If everyone in Leicester stopped paying their council tax maybe we can pressure these con artists who perpetuate the debt system! They want you in debt, they will take your home! Wtf kind of Business is this!? LEAVE WHILE YOU STILL CAN. ENGLAND IS FINISHED! SELL UP AND TAKE YOUR MONEY ELSEWHERE. IF YOU GOT NOWHERE ELSE TO GO APART FROM ENGLAND YOU ARE SCREWED and a fool!

am writing to express concern regarding the transparency and fairness of the process by which taxi contracts are awarded by Leicester City Council. There is growing public interest in ensuring that all procurement decisions are made with integrity, free from undue influence or favoritism.

To uphold public trust, I respectfully request that the Council provide clarity on the criteria used to evaluate taxi service providers, as well as any measures in place to prevent conflicts of interest or unethical practices.

Transparency in public contracting is essential to maintaining confidence in local governance. I look forward to your response and any information you can provide regarding oversight and accountability in this area.

Scaffolding lorry planks twisted in front of on coming traffic, I pulled over to help, ran up to help two struggling lads, ran back to van, I thought that’s my good deed for the day, to see a traffic warden at my van I tried to explain quick walk ten steps and look at the lorry he couldn’t speak a word of English and was to busy attaching the ticket to my van window, I wrote to the council explaining the situation and they said that the warden told her I was trying to tell him I was involved in an accident, that’s because he didn’t understand stand me. You can’t do right for wrong these days.

ZERO stars! Called the council tax department as I had a letter sent to my address for someone else who I do not even know. The clowns were supposed to be giving him back some money as he was wrongly charged! Called this office about 3 times, waited about 30 minutes, and still could not get through to anyone.
Complete joke of a service! But, this is not the only department which is so useless.
Soulsby, you need to sort this out! Since you have been in charge, the once great city has gone down hugely and it is only getting worse!!