I really appreciated their professional and efficient service. I ordered a lamp which unfortunately had broken whilst being shipped. The process of obtaining a replacement was straightforward, profe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Delivery was alright. It took more then 5 business days. The products where well protected and are in good condition. Each lamp looks the way it was advertised. They were installed by a professional e... See more
Our ceiling lamps came on time, and are exactly as we expected (good quality, nice light for the kitchen). In this case the boxes that the lamps came in from the manufacturer fit perfectly in the ship... See more
Very good site, plenty of choice, very very quick delivery, fair prices. Only 2 points to improve: 1. Delivery should be free over 100 francs. 2. Since the Swiss site exists, French and Italian langua... See more
Company details
Written by the company
Lampenwelt.ch ist Ihre digitale Anlaufstelle für Licht und Beleuchtung. Mit unseren Lichtideen machen wir Ihr Zuhause nicht nur heller, sondern auch schöner! Wir bieten Ihnen ein kuratiertes und facettenreiches Sortiment aus über 400 Marken – Lampen und Leuchten für jeden Geschmack, jedes Bedürfnis und jedes Budget. Für die perfekte Lichtatmosphäre zu jedem Anlass, für Ihr Wohlbefinden. Bei Lampenwelt erhalten Sie exzellenten Beratungsservice und professionelle Fachberatung auch für Geschäftskunden, können zwischen flexiblen Zahlungsarten von Rechnung bis TWINT wählen und profitieren von einer schnellen Lieferung.
Unsere Geld-zurück-Garantie
50 Tage kostenloser Rückversand und Geld-zurück-Garantie
Contact info
Rabanusstraße 14-16, 36037, Fulda, Germany
- +31 528 08 61
- info@lampenwelt.ch
- lampenwelt.ch
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I really appreciated their professional…
I really appreciated their professional and efficient service. I ordered a lamp which unfortunately had broken whilst being shipped.
The process of obtaining a replacement was straightforward, professional and quick. I am also very happy with the lamp I purchased. The description and photos exactly match what I received.
High quality
High quality. Fast delivery. Good price. Paying after receiving the lamp. Superb.
DPD delivery issues and slow support
As DPD is the only delivery option, I have not received my lamp for three weeks (with no reason) and have no answer from the support yet
It is alright
Delivery was alright. It took more then 5 business days. The products where well protected and are in good condition. Each lamp looks the way it was advertised. They were installed by a professional electricien and look good on the ceiling. One Lamp however a Hängeleuchte is not horizontal, and i am not sure whether this is the fault of the manufacturer or the electrician. All in all, i recommend this website, however one has to be careful in selection.
Super gut prima lago mio läch meher am…
Super gut prima lago mio läch meher am jöbli isch das geil
Service and delivery were excellent
Service and delivery were excellent. Happy with the product too.
May use AI-assist with repliesRead more
Bought an LED ceiling light
Bought an LED ceiling light, stopped functioning in less than 2 years. Customer service was unhelpful, claiming warranty had passed and that no spare parts were available. For an LED ceiling light, one would expect a much longer life. And better customer support.
Reply from Lampenwelt.ch
Nice models and lamps BUT not reliable delivery dates
Nice models and lamps, hotline accessible and friendly - BUT I ordered a lamp a month ago with delivery date in 5-8 working days and every week its is postponed and postponed - they blame their supplier. Not reliable!
Always a pleasure to shop at…
Always a pleasure to shop at Lampenwelt—innovative and functional designs at fair prices. I love my new place even more because of them!
worst experience ever.
worst experience ever.
My article still not received and no one is sending feedback.
Reply from Lampenwelt.ch
Alles tiptop
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.