Lampenwelt.ch Reviews 

12,532
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I really appreciated their professional and efficient service. I ordered a lamp which unfortunately had broken whilst being shipped. The process of obtaining a replacement was straightforward, profe... See more

Rated 3 out of 5 stars

Delivery was alright. It took more then 5 business days. The products where well protected and are in good condition. Each lamp looks the way it was advertised. They were installed by a professional e... See more

Rated 5 out of 5 stars

Our ceiling lamps came on time, and are exactly as we expected (good quality, nice light for the kitchen). In this case the boxes that the lamps came in from the manufacturer fit perfectly in the ship... See more

Rated 5 out of 5 stars

Very good site, plenty of choice, very very quick delivery, fair prices. Only 2 points to improve: 1. Delivery should be free over 100 francs. 2. Since the Swiss site exists, French and Italian langua... See more

Company details

  1. Lighting Shop

Written by the company

Lampenwelt.ch ist Ihre digitale Anlaufstelle für Licht und Beleuchtung. Mit unseren Lichtideen machen wir Ihr Zuhause nicht nur heller, sondern auch schöner! Wir bieten Ihnen ein kuratiertes und facettenreiches Sortiment aus über 400 Marken – Lampen und Leuchten für jeden Geschmack, jedes Bedürfnis und jedes Budget. Für die perfekte Lichtatmosphäre zu jedem Anlass, für Ihr Wohlbefinden. Bei Lampenwelt erhalten Sie exzellenten Beratungsservice und professionelle Fachberatung auch für Geschäftskunden, können zwischen flexiblen Zahlungsarten von Rechnung bis TWINT wählen und profitieren von einer schnellen Lieferung.

Unsere Geld-zurück-Garantie

50 Tage kostenloser Rückversand und Geld-zurück-Garantie

Sie können von uns erhaltene Ware ohne Angabe von Gründen innerhalb von 50 Tagen durch Rücksendung der Ware zurückgeben.

Contact info

4.1

Great

TrustScore 4 out of 5

13k reviews

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4.1

All reviews

(12,532)

3,115 reviews in the last 12 months

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Rated 5 out of 5 stars

I really appreciated their professional…

I really appreciated their professional and efficient service. I ordered a lamp which unfortunately had broken whilst being shipped.
The process of obtaining a replacement was straightforward, professional and quick. I am also very happy with the lamp I purchased. The description and photos exactly match what I received.

5 August 2026
Rated 3 out of 5 stars

It is alright

Delivery was alright. It took more then 5 business days. The products where well protected and are in good condition. Each lamp looks the way it was advertised. They were installed by a professional electricien and look good on the ceiling. One Lamp however a Hängeleuchte is not horizontal, and i am not sure whether this is the fault of the manufacturer or the electrician. All in all, i recommend this website, however one has to be careful in selection.

8 July 2026
Rated 1 out of 5 stars

Bought an LED ceiling light

Bought an LED ceiling light, stopped functioning in less than 2 years. Customer service was unhelpful, claiming warranty had passed and that no spare parts were available. For an LED ceiling light, one would expect a much longer life. And better customer support.

6 April 2026
Unprompted review
Lampenwelt.ch logo

Reply from Lampenwelt.ch

Dear Customer,

Thank you for taking the time to leave a review.
We are very sorry to hear about the inconvenience you experienced. Please be assured that this is not the level of service we strive to provide.

Should you have any further questions or comments, our customer service team will be happy to assist you.
Kind regards,

Your Lampenwelt Team

Rated 1 out of 5 stars
Lampenwelt.ch logo

Reply from Lampenwelt.ch

Dear customer,

thank you for your feedback.

We're very sorry for the late response.

I'm even happier that our customer service was able to help you.

If there's anything else we can do for you or if you have any more questions or concerns, please don't hesitate to contact us.

Have a great day. Best regards,
Your Lampenwelt team

Rated 1 out of 5 stars

worst experience ever.

worst experience ever.
My article still not received and no one is sending feedback.

30 April 2026
Lampenwelt.ch logo

Reply from Lampenwelt.ch

Dear Customer

Thank you very much for taking the time to leave a review.

We are sorry to hear that there was a delivery delay.

We can see that the order has been delivered meanwhile.

We are very sorry for the inconvenience caused.

Kind regards
The Lampenwelt Team

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