Lavinto Lab Reviews 

375
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I bought a small haul, it came in quick, everything had great quality. I was suspicious at first because I'm new to buying online, but after this I feel a lot more comfortable buying from this seller... See more

Company replied

Rated 5 out of 5 stars

My son was delighted with all that he got. White polo, trainers and t shirt. All excellent quality and perfect fit. We were missing an item, however, I contacted customer services. All I can say is... See more

Company replied

Rated 5 out of 5 stars

I ordered the gallery dept pants and a lot of other things and I'm really impressed by the quality of the items. I never even saw a difference between the real ones and the reps. I'm juts about to get... See more

Company replied

Rated 5 out of 5 stars

Lavinto Lab is a lifesaver. Ships directly to your door unlike Chinese sellers going through long shipping processes. I ordered a pair of burberry shorts and they were absolutely class. High quality 1... See more

Company replied


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4.4

Excellent

TrustScore 4.5 out of 5

375 reviews

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No recent history of asking for reviews

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4.4

All reviews

(375)

140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience and amazing…

Great experience and amazing communication I would 100% shop from here again

31 August 2026
Unprompted review
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Reply from Lavinto Lab

Thank you so much for the amazing review! We’re really happy to hear that you had a great experience with us and appreciated the communication. Your support genuinely means a lot, and we’d be very happy to have you shop with us again.

Rated 5 out of 5 stars

Good experience buying in LavintoLab

Very good quality. Order came in 13d which is good. Also, support is nice, they answered me fast.

20 August 2026
Unprompted review
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Reply from Lavinto Lab

Thank you so much for the 5-star review! ⭐ We’re delighted to hear that you’re happy with the quality of your order, delivery time, and our customer support. We really appreciate your support and look forward to serving you again!

Rated 1 out of 5 stars

Fake clothing

I ordered essentials shorts set and it did arrive which was great however I was expecting great quality however when I recieved them the quality was not good at all it was very clearly a rep and there were quite a few errors compared to a real one and among many other products in the reviews it shows similar not great quality among the clothes. I’m not very happy with this order and won’t be shopping again.

20 August 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Kabir, we’re very sorry to hear that you were disappointed with the quality of the item you received. This is not the experience we want our customers to have, and we appreciate you taking the time to share your feedback.

We would really like the opportunity to make this right for you. We’ve reached out directly with a resolution and hope we can turn this experience around.

Again, we sincerely apologize for the disappointment.

Rated 4 out of 5 stars

I ordered essentials shorts

I ordered essentials shorts, it is quite expensive and arrived late but it’s comfortable and it’s good quality and has a nice design

19 August 2026
Unprompted review
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Reply from Lavinto Lab

Thank you, Nadav! We’re really glad to hear you’re happy with the comfort, quality, and design of the shorts. We’re sorry the delivery took longer than expected, and we appreciate your patience and honest feedback. We hope you enjoy wearing them!

Rated 5 out of 5 stars

Really good

I highly recommend this company. Good quality and fast shipping!! Will definentely purchase from them again.

15 August 2026
Unprompted review
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Reply from Lavinto Lab

Thank you so much, Filip! We’re really glad you were happy with both the quality and the delivery. We truly appreciate the recommendation and look forward to having you shop with us again! 🙌

Rated 5 out of 5 stars

It is the best website I have seen and…

It is the best website I have seen and it is cheap

9 August 2026
Unprompted review
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Reply from Lavinto Lab

Thank you so much for the amazing review! We’re really happy to hear you enjoyed the website and found our prices affordable. We truly appreciate your support! 🙌⭐

Rated 5 out of 5 stars

Good communication and very good clothes

Quality clothes will be buying again

28 July 2026
Unprompted review
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Reply from Lavinto Lab

Thank you so much for your wonderful review! We’re delighted to hear that you’re happy with the quality of the clothes and our communication. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

It is a very good Company and the…

It is a very good Company and the qualty is 10/10

24 July 2026
Unprompted review
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Reply from Lavinto Lab

Thank you for the amazing 10/10 review! We’re so pleased that you had a great experience with our company and were happy with the quality of your order. Your support means a lot to us!

Rated 3 out of 5 stars

3 stars

I ordered a few times from Lavinto Lab fist time I ordered a black denim tears hoodie and a white ralph lauren tracksuit the hoodie was nice the tracksuit not the nicest for the price but still not that bad 2nd time i ordered a casa blanca tee a gallery dept tee and a essentials tracksuit the tracksuit i still wear cant say the same abt the casa blanca tee and about the gallery dept tee after 3-6 times washing the letters started to come off and leave black dots around the letters with the gallery dept tee with the casa blanca tee the colours started to come off slowly the 3rd time everything was nice i ordered burberry slides with pink denim tears shorts and a pink bape shirt everything was nice and everytime I ordered it came fast i gave it 3 stars because the quality on the ralph track, casa blanca tee and the gallery dept tee werent the best for the price.

22 July 2026
Unprompted review
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Reply from Lavinto Lab

Thank you for being a repeat customer and for sharing your detailed feedback! We’re glad to hear your third order went great and that you appreciate our fast shipping. However, we're very sorry to hear that the quality of the Ralph tracksuit, Casablanca tee, and Gallery Dept tee didn't meet your expectations—especially after washing. We want to make this right! Please reach out to our customer support team with your order number so we can assist you.

Rated 5 out of 5 stars

I bought a small haul

I bought a small haul, it came in quick, everything had great quality. I was suspicious at first because I'm new to buying online, but after this I feel a lot more comfortable buying from this seller especially

16 July 2026
Unprompted review
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Reply from Lavinto Lab

Thank you so much for trusting us with your order! We know shopping online for the first time can feel uncertain, so we’re thrilled to hear everything arrived fast and exceeded your expectations. Welcome to Lavinto Lab—we look forward to serving you again soon!

Rated 5 out of 5 stars

It was excellent came here in perfect…

It was excellent came here in perfect condition didn’t take lots of time to come

20 July 2026
Unprompted review
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Reply from Lavinto Lab

Thank you so much for the 5-star review, Mohamed! We’re thrilled to hear your order arrived quickly and in perfect condition. We really appreciate your support and look forward to serving you again soon!

Rated 1 out of 5 stars

Horrible never ever order❌

My experience was sadly very rubbish I ordered 2 items 1 and a half months ago I have tried to contact them to return the item multiple times the first time they said no you cannot return the item and the second,third and fourth time they didn’t even bother replying.They only have a 14 day return policy and I asked them for instructions on how to return and they told me that I’m better off buying another tracksuit but that’s NOT what I want after I contacted them saying no I don’t want another tracksuit I want my money back they stopped replying and now I’m well ahead of their 14 day return policy, I haven’t even worn the tracksuit yet or the slides I bought they are still in the box and packaging.

I have a very large following on TikTok and I will until they help me return this item will HIGHLY NOT BE RECOMMENDING THIS WEBSITE TO ANYONE I KNOW PERSONALLY AND MY FOLLOWERS.

So Lavinto do what is right and help me return this item but until then I’m sorry to announce to you that you have lost me as your buyer and probably allot of potential buyers.

15 July 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Hi Abdurrahman,

Thank you for taking the time to share your feedback. I am incredibly sorry to read about your experience and the immense frustration you have faced while trying to return your items. Please accept our sincerest apologies for the miscommunication and the lack of response you received from our support team; this is certainly not the standard of service we strive for here at Lavinto.

We absolutely want to look into this and help you resolve the situation. To get this sorted out for you as quickly as possible, we have just used Trustpilot's "Request Information" feature to securely ask for your order details.

Once you are able to provide your order number or the email address associated with your purchase through that request, our management team will personally review your case and step in to assist you with your return request right away.

Thank you again for bringing this to our attention, and we look forward to making this right for you.

Rated 1 out of 5 stars

Scam

I got a wrong kind of product and wanted to return it and get my money back. Customer service wrote me several very long messages about how sorry they are blaa blaa. But the best refund they offered to me was 40% of my money back and I could keep the product. A product that I didn’t even want! This firm is a scam. They send cheap products (with high price)from china and it is not possible to return a product. Do not order from them!

5 July 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Hi Lennu,

We take feedback like this very seriously and want to apologize for the frustrating experience. Sending the wrong item and offering a partial refund is absolutely not our standard practice.

We want to look into this with the highest urgency. Please send your order details and account information to us directly at info@lavintolab.com so we can investigate exactly what went wrong with your support ticket and provide a proper resolution for you.

Rated 5 out of 5 stars

2 t-shirts, 1 short= amazing quality

I bought a chrome X bape shirt, and a Syna World short set. I had to pay no shipping and only wait 2 weeks for them. The quality is amazing! I'm for sure wearing these everyday of the summer.

27 June 2026
Unprompted review
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Reply from Lavinto Lab

Thank you so much, Thomas!

We’re really happy to hear that you loved the Chrome X Bape shirt and the Syna World short set. It’s great to know they arrived within 2 weeks and that you’re happy with the quality.

We truly appreciate your support and hope you enjoy wearing them all summer!

Rated 5 out of 5 stars

Best rep website

Absolutely amazing quality clothes just perfect and the delivery is insanely shirt its just perfect

30 June 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Thank you so much, Ralf!

We’re really glad to hear that you’re happy with the quality and delivery. It means a lot to us that you had such a good experience with Lavinto Lab.

We truly appreciate your support!

Rated 1 out of 5 stars

2 monts passed and I didn'n recieved my…

2 monts passed and I didn'n recieved my order. Mails have been automatically generated, no real person communication. They didn"t refund my money, very dissapointing.

3 May 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Hi Петя,

Thank you for your review. We’re very sorry to hear about your experience and for the frustration this has caused.

We have requested additional information through Trustpilot so we can locate your order and review what happened properly. Once we receive your order details, our team will check this right away and do our best to help resolve the issue as quickly as possible.

Thank you for your patience.

Rated 5 out of 5 stars

Ee shorts

Lovely shorts and so good quality.For sure recommend and obviously gonna buy again!

26 June 2026
Unprompted review
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Reply from Lavinto Lab

Thank you so much, Xara! We’re really happy to hear that you loved the shorts and the quality. We truly appreciate your recommendation and look forward to having you shop with us again soon.

Rated 1 out of 5 stars

Hello,I placed an multiple orders it…

Hello,I placed an multiple orders it said that it would arrive in 10-14 days it’s been alr almost 3weeks I still haven’t received nothing i track the order everyday it been said order ready for past two weeks I sent email to support so many times they never reached out to me if u see this please reach out to me as soon as possible.

20 June 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Hello,

Thank you for taking the time to share your experience. We are truly sorry to hear that your order has not arrived yet and that you have not received the support you expected from us.

We completely understand how frustrating and disappointing this must be, especially after waiting longer than expected. This is not the experience we want for our customers, and we sincerely apologize for the inconvenience caused.

We would really like the opportunity to look into this properly and help resolve it for you as quickly as possible. Unfortunately, we are unable to identify your order from this review alone, so we have sent you a request for more information through Trustpilot.

Could you please provide your order number, email address used at checkout, or tracking number? Once we receive your details, we will check the shipment immediately and make sure your case is treated as a priority.

Thank you for your patience, and again, we are very sorry for the trouble. We genuinely want to get this sorted out for you.

Rated 1 out of 5 stars

hello i want to know when my order can…

hello i want to know when my order can start to be processed please it is urgent it has been stuck for quite some time and i have already paid

13 June 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

We're sorry to hear about your concerns regarding your order. We understand how important it is to receive updates, especially when your order is urgent.

Our team has already reached out to you through our official support channel to assist further and provide an update regarding your order status. Please check your inbox (and spam/junk folder, if necessary) for our message.

We look forward to resolving this for you and appreciate the opportunity to assist.

Rated 3 out of 5 stars

i ordered black hoodie and shorts

i ordered black hoodie and shorts, and grey shirt and shorts, i bought a big size on accident, the clothes arrived quite quickly, 1 week and 2 days. lavinto lab is super annoying because they dont do kids sizes! if they did they would get way more sales kids are more interested in designer than adults! lavinto lab make kids sizes please.

4 June 2026
Unprompted review
Lavinto Lab logo

Reply from Lavinto Lab

Thank you for your feedback.

We're glad to hear that your order arrived quickly. We're sorry that the sizing didn't work out as expected and appreciate your suggestion regarding kids' sizes. We'll be sure to share your feedback with our team.

We'd love the opportunity to make things right. Please email us at info@lavintolab.com, and we'll be happy to assist you. You may also browse our shop, as we offer products that are available in kids' sizes.

Thank you again for your support. We hope to provide you with an even better experience and earn a higher rating in the future.

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